
Fields Volvo Northfield
Northfield, IL
Filter Reviews by Keyword
By Type
Showing 425 reviews
Service on an old XC 90 I live closer to two other Volvo dealerships in the western suburbs but choose to drive to Fields because of the excellent service. We purchased our I live closer to two other Volvo dealerships in the western suburbs but choose to drive to Fields because of the excellent service. We purchased our used Volvo XC90 from Fields almost 10 years ago and I know that we will purchase our next Volvo from this dealership. From sales to service, we have always had a great experience. More
The Most Unbelievable Volvo Dealer in the Universe I have driven Volvos for almost 30 years. Bought from a few different dealers. Fields is the best. And my wife Susan coined the phrase "Volvo For I have driven Volvos for almost 30 years. Bought from a few different dealers. Fields is the best. And my wife Susan coined the phrase "Volvo For Life" 28 years ago. Even have a letter from Volvo acknowledging that fact. How about a t-shirt or something? More
Service I will purchase my next car from Fields Volvo. Everyone was great. Customer service is extremely important to me. I was given a loaner that was fant I will purchase my next car from Fields Volvo. Everyone was great. Customer service is extremely important to me. I was given a loaner that was fantastic. Thanks More
Climate Control Box replacement Provided a loaner , correctly addressed the issue and resolved it. Very professional crew and good follow up. Gavin and George did a great job and a t Provided a loaner , correctly addressed the issue and resolved it. Very professional crew and good follow up. Gavin and George did a great job and a thank you to Manuel Herrera for the fine work on my Volvo C30. More
Perfect!!! I always have a great experience at Field's. Terrific service from top to bottom. Friendly and caring. And brand new loaner cars. I would never go I always have a great experience at Field's. Terrific service from top to bottom. Friendly and caring. And brand new loaner cars. I would never go anywhere else. More
super helpful I drove up from the city. It was well worth the trip. Got me into a loaner to attend a funeral. Then made sure everything the car needed was cared fo I drove up from the city. It was well worth the trip. Got me into a loaner to attend a funeral. Then made sure everything the car needed was cared for. I will be back. More
Pit Stop Efficiency Needed a new driver-side sun visor. My service rep, Aneta, had me on my way in a remarkably short time. Barely had time to finish a cup of coffee. Needed a new driver-side sun visor. My service rep, Aneta, had me on my way in a remarkably short time. Barely had time to finish a cup of coffee. More
Wonderful! Thorough as always by Xavier M., including maintenance planning for the future two years. Recommended installing new tires Pireli on my car considerin Thorough as always by Xavier M., including maintenance planning for the future two years. Recommended installing new tires Pireli on my car considering family safety starting with the coming winter season (ice, snow, etc.) More
Manual cl Big job! Understandably took time! Completed on time, Friday. Manual transmission clutch on my 2004 Volvo wagon replaced. Driving it home, I noticed t Big job! Understandably took time! Completed on time, Friday. Manual transmission clutch on my 2004 Volvo wagon replaced. Driving it home, I noticed the “engine light” was on. Too late to do anything that Friday. Returned to dealer Saturday a.m. problem was a loose hose clamp. .promptly fixed and I drove home happily. More
Always a great experience I've never not had a great experience at this dealership, from the service to the sales dept. Gavin met me at my car as soon as I pulled in. He educat I've never not had a great experience at this dealership, from the service to the sales dept. Gavin met me at my car as soon as I pulled in. He educated me on tire basics, and set me up with a new , reasonably priced tires. In addition, he made sure I had everything I needed and managed to get me a loaner, even though I wasn't set up to have one. Javier took over after Gavin left, and he, like always, provided excellent customer service until I drove away (into the sunset). Thanks you guys!! More