Fields Volvo Northfield

Service I will purchase my next car from Fields Volvo. Everyone was great. Customer service is extremely important to me. I was given a loaner that was fant I will purchase my next car from Fields Volvo. Everyone was great. Customer service is extremely important to me. I was given a loaner that was fantastic. Thanks More

Climate Control Box replacement Provided a loaner , correctly addressed the issue and resolved it. Very professional crew and good follow up. Gavin and George did a great job and a t Provided a loaner , correctly addressed the issue and resolved it. Very professional crew and good follow up. Gavin and George did a great job and a thank you to Manuel Herrera for the fine work on my Volvo C30. More

super helpful I drove up from the city. It was well worth the trip. Got me into a loaner to attend a funeral. Then made sure everything the car needed was cared fo I drove up from the city. It was well worth the trip. Got me into a loaner to attend a funeral. Then made sure everything the car needed was cared for. I will be back. More

Pit Stop Efficiency Needed a new driver-side sun visor. My service rep, Aneta, had me on my way in a remarkably short time. Barely had time to finish a cup of coffee. Needed a new driver-side sun visor. My service rep, Aneta, had me on my way in a remarkably short time. Barely had time to finish a cup of coffee. More

Wonderful! Thorough as always by Xavier M., including maintenance planning for the future two years. Recommended installing new tires Pireli on my car considerin Thorough as always by Xavier M., including maintenance planning for the future two years. Recommended installing new tires Pireli on my car considering family safety starting with the coming winter season (ice, snow, etc.) More

Manual cl Big job! Understandably took time! Completed on time, Friday. Manual transmission clutch on my 2004 Volvo wagon replaced. Driving it home, I noticed t Big job! Understandably took time! Completed on time, Friday. Manual transmission clutch on my 2004 Volvo wagon replaced. Driving it home, I noticed the “engine light” was on. Too late to do anything that Friday. Returned to dealer Saturday a.m. problem was a loose hose clamp. .promptly fixed and I drove home happily. More

Always a great experience I've never not had a great experience at this dealership, from the service to the sales dept. Gavin met me at my car as soon as I pulled in. He educat I've never not had a great experience at this dealership, from the service to the sales dept. Gavin met me at my car as soon as I pulled in. He educated me on tire basics, and set me up with a new , reasonably priced tires. In addition, he made sure I had everything I needed and managed to get me a loaner, even though I wasn't set up to have one. Javier took over after Gavin left, and he, like always, provided excellent customer service until I drove away (into the sunset). Thanks you guys!! More

Easy to get things done I appreciate how easy it is to schedule appointments and get a loaner (if you bought the car at Field’s). Everyone is pleasant and the work is done ef I appreciate how easy it is to schedule appointments and get a loaner (if you bought the car at Field’s). Everyone is pleasant and the work is done efficiently. More

Stellar service every time I have had excellent service each time I have visited! They have offered a brand new vehicle when I’ve needed a loaner car which has been wonderful. S I have had excellent service each time I have visited! They have offered a brand new vehicle when I’ve needed a loaner car which has been wonderful. Service procedures have been completed in a timely manner and great communication from start to finish. I highly recommend Field Volvo! More

So easy! I was able to schedule the service (with a loaner) by tapping the screen in my car. Drop off and pick up was seamless and Javier communicated by text, I was able to schedule the service (with a loaner) by tapping the screen in my car. Drop off and pick up was seamless and Javier communicated by text, which allowed me to keep updated while at a work conference. More