
Fields Volvo Northfield
Northfield, IL
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as always service is great There is nothing more to say when the service is great .I have purched a total of 6 volvos 4 from Fields. Your sales staff are 1st class Roger treats There is nothing more to say when the service is great .I have purched a total of 6 volvos 4 from Fields. Your sales staff are 1st class Roger treats everyone with respect. More
last minute service I went online Monday morning to address an out of service tail light, and some annual routine service. The website indicated it was not available for I went online Monday morning to address an out of service tail light, and some annual routine service. The website indicated it was not available for a few days, but when I called the dealer, they fit me right in. They took me back to the office, and picked me up midafternoon, all while handling all the service needs (at no charge!) More
Great service Great job done by the entire service team. My needs were met in a timely manner. Thank you for your dedication to service. It keeps me coming back. Great job done by the entire service team. My needs were met in a timely manner. Thank you for your dedication to service. It keeps me coming back. More
Always great service! Everyone is friendly and helpful. I always get in and out quickly - it seems like everyone is well trained and always very professional. I trust the Everyone is friendly and helpful. I always get in and out quickly - it seems like everyone is well trained and always very professional. I trust the work they do! This is my third Volvo from Fields...always have them do the servicing. More
5000 mile check up As always, I was kept informed and treated with respect and kindness. I look forward to my next appointment. The apples offered were great and appreci As always, I was kept informed and treated with respect and kindness. I look forward to my next appointment. The apples offered were great and appreciated. More
Great service Easy to schedule an appt. Especially appreciated this time, since I needed to get in ASAP. Great communication. Everything is described & explained t Easy to schedule an appt. Especially appreciated this time, since I needed to get in ASAP. Great communication. Everything is described & explained thoroughly. . Friendly, professional service reps. More
Excellent service Everyone is pleasant, the facility is very comfortable and I completely trust the work they do..I’ll Always believe that there is a problem, it will Everyone is pleasant, the facility is very comfortable and I completely trust the work they do..I’ll Always believe that there is a problem, it will be handled expertly and efficiently. More
General Service Brought car in for oil change and check up. They had car done in timely manner,car was nice and clean and all I felt with were very nice and helpful. Brought car in for oil change and check up. They had car done in timely manner,car was nice and clean and all I felt with were very nice and helpful. More
Perfect! On time, Friendly staff, fast service, convenient appointment, and no issues afterwords. Consistent great performance by dealer., The service that sho On time, Friendly staff, fast service, convenient appointment, and no issues afterwords. Consistent great performance by dealer., The service that should be received and expected. More
Professional, Convenient, Courteous, Reliable Service Easy to schedule service online. Dates and times are available for your convenience; Menu of services and prices are shown and owner selects package; Easy to schedule service online. Dates and times are available for your convenience; Menu of services and prices are shown and owner selects package; there are no surprises on prices and services. Service coupons are regularly sent at various times during the year. Employees are professional and courteous. Service is outstanding from the service advisors to the technicians and mechanics. I feel confident when I drive away that my car away knowing that it has been serviced by professionals. The customer waiting area is clean and comfortable. Customer service is something that is valued here. Thanks to Aneta and Lorelai and those who worked behind the scenes to service my Volvo! More