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Fields Volvo Northfield
Northfield, IL
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Always great service! Everyone is friendly and helpful. I always get in and out quickly - it seems like everyone is well trained and always very professional. I trust the Everyone is friendly and helpful. I always get in and out quickly - it seems like everyone is well trained and always very professional. I trust the work they do! This is my third Volvo from Fields...always have them do the servicing. More
5000 mile check up As always, I was kept informed and treated with respect and kindness. I look forward to my next appointment. The apples offered were great and appreci As always, I was kept informed and treated with respect and kindness. I look forward to my next appointment. The apples offered were great and appreciated. More
Great service Easy to schedule an appt. Especially appreciated this time, since I needed to get in ASAP. Great communication. Everything is described & explained t Easy to schedule an appt. Especially appreciated this time, since I needed to get in ASAP. Great communication. Everything is described & explained thoroughly. . Friendly, professional service reps. More
Excellent service Everyone is pleasant, the facility is very comfortable and I completely trust the work they do..I’ll Always believe that there is a problem, it will Everyone is pleasant, the facility is very comfortable and I completely trust the work they do..I’ll Always believe that there is a problem, it will be handled expertly and efficiently. More
General Service Brought car in for oil change and check up. They had car done in timely manner,car was nice and clean and all I felt with were very nice and helpful. Brought car in for oil change and check up. They had car done in timely manner,car was nice and clean and all I felt with were very nice and helpful. More
Perfect! On time, Friendly staff, fast service, convenient appointment, and no issues afterwords. Consistent great performance by dealer., The service that sho On time, Friendly staff, fast service, convenient appointment, and no issues afterwords. Consistent great performance by dealer., The service that should be received and expected. More
Professional, Convenient, Courteous, Reliable Service Easy to schedule service online. Dates and times are available for your convenience; Menu of services and prices are shown and owner selects package; Easy to schedule service online. Dates and times are available for your convenience; Menu of services and prices are shown and owner selects package; there are no surprises on prices and services. Service coupons are regularly sent at various times during the year. Employees are professional and courteous. Service is outstanding from the service advisors to the technicians and mechanics. I feel confident when I drive away that my car away knowing that it has been serviced by professionals. The customer waiting area is clean and comfortable. Customer service is something that is valued here. Thanks to Aneta and Lorelai and those who worked behind the scenes to service my Volvo! More
a knowledgeable customer service person The service person had a good understanding of cars and what to look for even with my limited explanation of my concerns. Would like to have everyone The service person had a good understanding of cars and what to look for even with my limited explanation of my concerns. Would like to have everyone trained like him More
Great Service! I'd like to thank Javier Melero for an exceptional knowledge, positiveness during the whole process, I appreciate that Javier was never discouraged wh I'd like to thank Javier Melero for an exceptional knowledge, positiveness during the whole process, I appreciate that Javier was never discouraged when met with any unforeseen issues and was always looking for the right solutions. Thank you, Javier. Sincerely, Vera More
Wonderful experience! My service experience was exceptional. Great communication with the staff. Even received a follow-up call from the mechanic to make sure all was great My service experience was exceptional. Great communication with the staff. Even received a follow-up call from the mechanic to make sure all was great. More