Fields Volvo Northfield

My new Volvo. Sheryl Millman very kind, friendly, calm. She wanted me to be truly happy about the purchase. I liked working with her, and I would always refer her Sheryl Millman very kind, friendly, calm. She wanted me to be truly happy about the purchase. I liked working with her, and I would always refer her services. This dealership is really all about customer service. More

They care Whenever I come to Field's Volvo, I have the feeling that people really want to solve whatever problem I am experiencing with my car or service my car Whenever I come to Field's Volvo, I have the feeling that people really want to solve whatever problem I am experiencing with my car or service my car with professionalism. If there is a problem, they listen carefully to my descriptions and suggest areas they are going to check. On occasion, the problem/noise does not occur consistently, yet they have always found and fixed it. I usually talk to Javier; he is always personable, ingenious in finding things and conscientious about the workmanship Fields provides. I was pleased with my recent interaction with Ryan as well. More

Outstanding Service! Fields Volvo sets the gold standard on customer service - from the time my S60 was purchased (09/2012), the service has always has always been excelle Fields Volvo sets the gold standard on customer service - from the time my S60 was purchased (09/2012), the service has always has always been excellent. More

Javier Made It Happen It’s a story made for a marketing campaign: I pulled in to get the tires filled before a six hour drive to Cincinnati, and the team discovered two nai It’s a story made for a marketing campaign: I pulled in to get the tires filled before a six hour drive to Cincinnati, and the team discovered two nails in a single tire! Not having one in stock, Javier discovered a used noise canceling tire that would fit. Because we bought the tire insurance plan, there was only a $35 changing fee, and I was able to get on the road and make my husband’s opening night! More

Excellent Service The service is always excellent. Javier is always so helpful and knowledgeable and always makes sure that I am satisfied. Joy and Rachel never fail to The service is always excellent. Javier is always so helpful and knowledgeable and always makes sure that I am satisfied. Joy and Rachel never fail to greet me with a big smile and always helpful. Great team at this dealership and I would highly recommend them!! More

Excellent in every wat Timely and thorough; identified a warranty issue that I had been unaware of. - specifically replacement of the battery. The loaner was a joy th drive Timely and thorough; identified a warranty issue that I had been unaware of. - specifically replacement of the battery. The loaner was a joy th drive - XC90. More

as always service is great There is nothing more to say when the service is great .I have purched a total of 6 volvos 4 from Fields. Your sales staff are 1st class Roger treats There is nothing more to say when the service is great .I have purched a total of 6 volvos 4 from Fields. Your sales staff are 1st class Roger treats everyone with respect. More

Great service Aneta and Javier were polite, friendly and kept me informed about what was being done and the diagnosis of service issues I had raised. They also cau Aneta and Javier were polite, friendly and kept me informed about what was being done and the diagnosis of service issues I had raised. They also caught an issue I was not aware of and which could have caused serious and expensive problems if not corrected immediately. More

last minute service I went online Monday morning to address an out of service tail light, and some annual routine service. The website indicated it was not available for I went online Monday morning to address an out of service tail light, and some annual routine service. The website indicated it was not available for a few days, but when I called the dealer, they fit me right in. They took me back to the office, and picked me up midafternoon, all while handling all the service needs (at no charge!) More

Great service Great job done by the entire service team. My needs were met in a timely manner. Thank you for your dedication to service. It keeps me coming back. Great job done by the entire service team. My needs were met in a timely manner. Thank you for your dedication to service. It keeps me coming back. More