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Fields Volvo Northfield

Northfield, IL

4.8
418 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 418 reviews

March 16, 2019

Professional and Competent I have been going to Fields dealership for a long time. Javier tries really hard to make you feel you repairs are important and will be addressed and More

by SU8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
March 16, 2019

Service visit Unfortunately my door was blown open further then it goes. Javier made it possible to get me car in very quickly & have a loaner ready. The part came More

by Paula’s Volvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
March 16, 2019

Service visit While the news about my vehicle was not good (cost of repairs needed), Ryan was very helpful and professional and did his best to complete what need More

by ellrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
March 11, 2019

Very professional Always reliable and dependable. Javier is a great listener and so customer focused. I trust my service needs to Fields Volvo and am never disapointed More

by Cj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
March 02, 2019

Great Service was quick and the job was done right. The service advisors were fast and friendly.i was very happy with the overall experience.thanks More

by djeuro92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
March 01, 2019

Trusted Service I've owned Volvos for over 20 years and they've always been serviced at Fields. The service techs are friendly & courteous which makes it feel more li More

by 2010S80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
February 21, 2019

CONSCIENTIOUS AND THOROUGH As always, the service staff was extremely thorough and timely. I have tried, over the years, other service centers and Northfield's far exceeds all e More

by xc90 fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin
February 21, 2019

service Feb. 19 The service appointment was perfect. Prompt and with a new vehicle to try, the XC60 (I think). I didn't love the car- the mirror seemed in my face- More

by steveo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin
February 18, 2019

Went with least costly option Might have cost alot more,...and may down the road, but I was happy that they suggested trying the cheaper option first. It took a while, but cost me More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know his name
February 10, 2019

My experience My Volvo Service rep did a great job of explaining my options and coordinating the work. My car was ready on time. Thanks Fields Volvo! More

by todd8856
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My service advisor was exceptional
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