Fields Volvo Northfield

Great Service, As Usual Got me in and out on a Saturday morning in less than an hour and a half for 67K Maintenance package. I live in Oak Park now, but still make the drive Got me in and out on a Saturday morning in less than an hour and a half for 67K Maintenance package. I live in Oak Park now, but still make the drive to them rather than going to my local dealership. More

Excellent As always, the service department at Field’s provided us with details about the service to be done, answered our questions, and followed through with As always, the service department at Field’s provided us with details about the service to be done, answered our questions, and followed through with excellent service for our car. More

Great service! It was my first service for my Volvo and it went smoothly and efficiently. Aneta was my service rep and she was professional and friendly. Highly reco It was my first service for my Volvo and it went smoothly and efficiently. Aneta was my service rep and she was professional and friendly. Highly recommend Fields Volvo!! More

A caring facility A pleasant environment. The service people keep you informed of what is happening with your car. Very close to estimate of wait time. Reception are c A pleasant environment. The service people keep you informed of what is happening with your car. Very close to estimate of wait time. Reception are clean & inviting. More

great service Very accommodating for service appointments and always willing to help with any questions or issues that arise. I have found this dealership's service Very accommodating for service appointments and always willing to help with any questions or issues that arise. I have found this dealership's service department to be honest and very willing to fully explain the need for any services. I have been presented with all possible options, the cost of each option, and potential implications for each option whenever m cars have needed any services. Highly recommend this dealer and the service department!! More

Amazing Service! I took my XC90 in for service and was greeted with smiling faces. The people at Fields know how a customer should be treated! Their willingness to lis I took my XC90 in for service and was greeted with smiling faces. The people at Fields know how a customer should be treated! Their willingness to listen and to explain their services were amazing. Everyone goes above and beyond to make sure the Fields experience is exceptional. Gavin is always friendly and consistently keeps me up to date, George is always accommodating with the service loaners and Roberto takes great pride in washing my car before I pick it up. Kudos to the Fields team! More

Best of the best The nicest people, the best service! They always try to please. The best service of any dealership I have ever been to. I received a loaner as per my The nicest people, the best service! They always try to please. The best service of any dealership I have ever been to. I received a loaner as per my request.they made it easy to drop off my car for service. More

Service visit Unfortunately my door was blown open further then it goes. Javier made it possible to get me car in very quickly & have a loaner ready. The part came Unfortunately my door was blown open further then it goes. Javier made it possible to get me car in very quickly & have a loaner ready. The part came in in 24 hours and it was changed that same day. Only a 2 day turn around More

Service that others aspire to! Fields Volvo, and Javier in particular, set a very high standard for service excellence and responsiveness. The staff at Fields/Northfield make it eas Fields Volvo, and Javier in particular, set a very high standard for service excellence and responsiveness. The staff at Fields/Northfield make it easy to take the best of care of my cars. More

Professional and Competent I have been going to Fields dealership for a long time. Javier tries really hard to make you feel you repairs are important and will be addressed and I have been going to Fields dealership for a long time. Javier tries really hard to make you feel you repairs are important and will be addressed and FIXED. He never disappoints. More