Fields Volvo Northfield
Northfield, IL
Filter Reviews by Keyword
By Type
Showing 418 reviews
Professional and Competent I have been going to Fields dealership for a long time. Javier tries really hard to make you feel you repairs are important and will be addressed and I have been going to Fields dealership for a long time. Javier tries really hard to make you feel you repairs are important and will be addressed and FIXED. He never disappoints. More
Service visit Unfortunately my door was blown open further then it goes. Javier made it possible to get me car in very quickly & have a loaner ready. The part came Unfortunately my door was blown open further then it goes. Javier made it possible to get me car in very quickly & have a loaner ready. The part came in in 24 hours and it was changed that same day. Only a 2 day turn around More
Service visit While the news about my vehicle was not good (cost of repairs needed), Ryan was very helpful and professional and did his best to complete what need While the news about my vehicle was not good (cost of repairs needed), Ryan was very helpful and professional and did his best to complete what needed to be done for this particular visit. More
Very professional Always reliable and dependable. Javier is a great listener and so customer focused. I trust my service needs to Fields Volvo and am never disapointed Always reliable and dependable. Javier is a great listener and so customer focused. I trust my service needs to Fields Volvo and am never disapointed More
Great Service was quick and the job was done right. The service advisors were fast and friendly.i was very happy with the overall experience.thanks Service was quick and the job was done right. The service advisors were fast and friendly.i was very happy with the overall experience.thanks More
Trusted Service I've owned Volvos for over 20 years and they've always been serviced at Fields. The service techs are friendly & courteous which makes it feel more li I've owned Volvos for over 20 years and they've always been serviced at Fields. The service techs are friendly & courteous which makes it feel more like a local garage than a dealer. My favorite tech is Javier, who greets me by name. Equally important, the mechanics advise of minor repairs that could spell trouble down the road. More
CONSCIENTIOUS AND THOROUGH As always, the service staff was extremely thorough and timely. I have tried, over the years, other service centers and Northfield's far exceeds all e As always, the service staff was extremely thorough and timely. I have tried, over the years, other service centers and Northfield's far exceeds all expectations. More
service Feb. 19 The service appointment was perfect. Prompt and with a new vehicle to try, the XC60 (I think). I didn't love the car- the mirror seemed in my face- The service appointment was perfect. Prompt and with a new vehicle to try, the XC60 (I think). I didn't love the car- the mirror seemed in my face- and next time I would love to try the 40 model suv....looks cool. No waits for me- it was all really smooth. thanks More
Went with least costly option Might have cost alot more,...and may down the road, but I was happy that they suggested trying the cheaper option first. It took a while, but cost me Might have cost alot more,...and may down the road, but I was happy that they suggested trying the cheaper option first. It took a while, but cost me me just the standard diagnostic fee. More
My experience My Volvo Service rep did a great job of explaining my options and coordinating the work. My car was ready on time. Thanks Fields Volvo! My Volvo Service rep did a great job of explaining my options and coordinating the work. My car was ready on time. Thanks Fields Volvo! More