Fields Volvo Northfield

I love getting service at this dealership. Everything is seamless, they know my name before I even get out of the car. They even text me during the process. Crystal did a well done job. Everything is seamless, they know my name before I even get out of the car. They even text me during the process. Crystal did a well done job. More

The experience was wonderful and the service advisor was amazing. We could have not asked for better service and honesty. amazing. We could have not asked for better service and honesty. More

The staff at this Volvo service center treats customers in a very professional and respectful manner. They provide excellent service on a timely basis. They provide clear explanations to support their rec in a very professional and respectful manner. They provide excellent service on a timely basis. They provide clear explanations to support their recommendations. I trust their advise and am happy to recommend them to others More

Took my Volvo XC60 for service and waited while it was performed. Everyone at Fields was welcoming and friendly. I had my dog with me and the entire staff welcomed her like she was family. The service was performed. Everyone at Fields was welcoming and friendly. I had my dog with me and the entire staff welcomed her like she was family. The service was done quickly, my car was washed and ready to go. More

I bought my 1st S40 at Fields and Rodger Martinez was the salesman that helped us. Thirteen years later I needed a new car and just my luck Rodger still with Fields in Northfield,, and the rest is history. H salesman that helped us. Thirteen years later I needed a new car and just my luck Rodger still with Fields in Northfield,, and the rest is history. His very professional, helpful and not your typical salesperson trying to make a sell. His truly a great person and willing to work with your needs. The staff in Field are also awesome. I wish I could say the same for the manager Mustafa tho, he was not willing to work with me. Good thing the next day, Rodger worked with a different Manager and she was able to work with me. I am very happy leaving the dealership. Thank you again Rodger, you’re awesome will recommend you for anyone who is considering a Volvo. More

Crystal and David in the service department were great. David got me in for an urgent repair within 48 hours. My car was in and out within 3 1/2 hours. I often find that dealers are hesitant to try and get David got me in for an urgent repair within 48 hours. My car was in and out within 3 1/2 hours. I often find that dealers are hesitant to try and get items covered under an “extended warranty” but Crystal was able to get an unexpected part of the repair to be covered. More

Everybody I met at the dealership was courteous and helpful. The waiting room is spacious and comfortable. The job was completed within the anticipated time. It is hard to find anything to complain helpful. The waiting room is spacious and comfortable. The job was completed within the anticipated time. It is hard to find anything to complain about. More

Dave is a service hero. Always looking out for our safety. Always feel well taken care of. MC Always looking out for our safety. Always feel well taken care of. MC More

Excellent service recommend five stars George salesman great guy I am very happy with my new car great guy I am very happy with my new car More

Great service very accommodating. Always friendly. I showed up on the wrong appointment day ,Denise managed to fit me in the schedule. That is I call great customer service. Would hig Always friendly. I showed up on the wrong appointment day ,Denise managed to fit me in the schedule. That is I call great customer service. Would highly recommend Fields Volvo. Thank you Denise. More