Fields Volvo Northfield

Professional and Prompt Service Aneta at Fields Volvo could not have been more accommodating, professional, courteous or gracious. I was over an hour late for my appointment to have Aneta at Fields Volvo could not have been more accommodating, professional, courteous or gracious. I was over an hour late for my appointment to have a flat tire changed but Aneta managed to get my car serviced immediately—no problems nor issues. It is a testament to the whole service team that I was attended to so quickly and thoroughly despite my tardiness. Kudos to Aneta and Fields Volvo Service. More

10K service I was in for the 10K on my 2019 XC60. The drop off was fast and easy. They had a great loaner car ready to go. I also received a text from the serv I was in for the 10K on my 2019 XC60. The drop off was fast and easy. They had a great loaner car ready to go. I also received a text from the service department that told me how to contact them if I needed anything. Later that day I received a text telling me they were still working on the car. I received another text telling me the car was ready for pickup. Communication between the service department was outstanding. More

Breakdown 3 hours from home Although Volvo on call was not united as a team in their directions on how to handle the situation...once my car was brought into Fields Service Mgr C Although Volvo on call was not united as a team in their directions on how to handle the situation...once my car was brought into Fields Service Mgr Colonel was incredibly knowledgeable and helpful throughout the several day process of getting my car moving again. I commend him and his team! More

100,000 Mile Service and Still Five Stars Thanks Ryan for the friendly service. It is reassuring to deal with the Team at the Service Department, it reminds me how good about my decision when Thanks Ryan for the friendly service. It is reassuring to deal with the Team at the Service Department, it reminds me how good about my decision when I purchased my car from Fields. More

Quick, professional, and very accommodating. Everyone had great attitudes! They took my appointment that morning and got me out in a couple of hours. Love it! I’ll be back for more services. Everyone had great attitudes! They took my appointment that morning and got me out in a couple of hours. Love it! I’ll be back for more services. More

Great customer service Fields Volvo has always given me excellent service. When I schedule service I have the use of a loaner, a new Volvo of course! All issues are correct Fields Volvo has always given me excellent service. When I schedule service I have the use of a loaner, a new Volvo of course! All issues are corrected. My car is washed & cleaned inside & out. If I ever develop an issue that I don't understand I can call Xavier & any problems are solved. I feel secure in recommending Fields Volvo any anybody because I know that this dealership feels that CUSTOMER SERVICE is very important! More

Always great service The Fields service department is outstanding. They are professional, communicate well, and are extremely competent. It is a pleasure to work with a The Fields service department is outstanding. They are professional, communicate well, and are extremely competent. It is a pleasure to work with a first class person or firm in any context. Fields does the job and gets you back on the road without wasting time. They know their business, and I trust their judgment and recommendations. I have not experienced nearly the quality of service at other dealerships. More

Exceptional Service! This was my first service at Fields, having just relocated to the area. The team went above and beyond to complete my service! Thank you. This was my first service at Fields, having just relocated to the area. The team went above and beyond to complete my service! Thank you. More

Great Job Excellent work and great people. I would recommend Fields Volvo. Staff is very responsive to all your needs. The work is done quickly and with a loane Excellent work and great people. I would recommend Fields Volvo. Staff is very responsive to all your needs. The work is done quickly and with a loaner if needed. More

Great Experience The service staff was its' usual receptive and helpful self. They were complete in their attention to my self and my concerns. Just A Great Job By Al The service staff was its' usual receptive and helpful self. They were complete in their attention to my self and my concerns. Just A Great Job By All! More