Fields Volvo Northfield

Polestar fixed John the Polestar expert has done it! He fixed the squeaking brakes and the rumbling noise from the front suspension/ drive axle. Just make sure to John the Polestar expert has done it! He fixed the squeaking brakes and the rumbling noise from the front suspension/ drive axle. Just make sure to give him plenty of time to work on it, which the service manager was more than willing to give me a loaner. The end result of the repair was great and the service was 5 star. Keep up the good work Fields team! More

Repair done fast and well Damaged tire. Replaced quickly and efficiently. Diagnosed immediately and repair required explained properly. Very satisfied with the visit. Customer Damaged tire. Replaced quickly and efficiently. Diagnosed immediately and repair required explained properly. Very satisfied with the visit. Customer service is the best you can find. More

exceptional service We brought our car in to add some oil. Our service advisor Aneta Bukowska, suggested that we learn why the need to add oil. After an hour she advis We brought our car in to add some oil. Our service advisor Aneta Bukowska, suggested that we learn why the need to add oil. After an hour she advised us that something serious was wrong with the engine and gave us a loaner while additional work was to be performed. Our car was still under warranty. We were finally told that Volvo was giving us a new motor. If Aneta didn't think to investigate the matter and simply added some oil, serious problems could have occurred while on the road. We have always been satisfied with the exceptional service we have received from Fields. More

Another Great Service Experience Needed a tire after a nail was found embedded in the old one. Gavin reminded me that I had purchased the tires at the dealership within the past 2 ye Needed a tire after a nail was found embedded in the old one. Gavin reminded me that I had purchased the tires at the dealership within the past 2 years, so the cost of the tire was under warranty. I will continue to purchase Volvos in the future primarily because I like everything about the dealership. More

Routine 40k maintenance Ease of scheduling Prompt service with a smile Answered questions and addressed any issues Follow up phone call and text No problems encountered e Ease of scheduling Prompt service with a smile Answered questions and addressed any issues Follow up phone call and text No problems encountered etc etc More

Great service as always from Javier Melero. I needed 90,000 miles service. They also did the rear brakes. I am always pleased with the quality of service and courteous treatment by employees. I needed 90,000 miles service. They also did the rear brakes. I am always pleased with the quality of service and courteous treatment by employees. More

Excellent Overall Service My service rep Aneta and the techs were excellent. I appreciate very much that I was given a discount for my service, since it turned out to more exte My service rep Aneta and the techs were excellent. I appreciate very much that I was given a discount for my service, since it turned out to more extensive than originally planned. Great dealership, great service dept! More

Regular maintenance I went in for 90k miles maintenance. I was waiting at the customer waiting lounge for the service to be completed. The service advisor kept me updated I went in for 90k miles maintenance. I was waiting at the customer waiting lounge for the service to be completed. The service advisor kept me updated with the progress and it finished within the time promised. More

First Aneta, was wonderful, when i told her I had lost an O First, when I told Aneta that I had lost an O in Volvo, and might they have one...she said she'd check with the tech's....any YEP they did....! Every First, when I told Aneta that I had lost an O in Volvo, and might they have one...she said she'd check with the tech's....any YEP they did....! Everyone is so polite and friendly, and when ever I've taken my car there it is a pleasure, even though it costs $$$$. Regards, Karin More

Attentive, helpful, friendly. The reps at the service center are very responsive and helpful. They keep you informed and follow up on questions and concerns. I always feel welcome The reps at the service center are very responsive and helpful. They keep you informed and follow up on questions and concerns. I always feel welcome there as a customer. More