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Fields Volvo Northfield

Northfield, IL

4.8
418 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 418 reviews

June 01, 2019

As good as my last appointment in December was Since my car (XC90) is 15 years plus I need to feel that the service is done with the best care for the car. Same attention I received when the car w More

by Göteborg2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ritter
May 31, 2019

Great service! Great people who always take care of you! We were in a rush and they can put to the car as soon as we pulled up with the keys and paperwork. More

by Pop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Team
May 30, 2019

Quick and easy! I brought my 2019 XC90 in for it's first annual maintenance, I was in and out in less than an 90 minutes. When I scheduled service, they offered me a More

by singerblue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Grgsby
May 29, 2019

Truly Amazing! Ryan and the staff were exceptional from the start to the end. They made sure to keep me in the loop with the progress of my car. I will always to mak More

by b&b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
May 29, 2019

40K service Everyone at Fields is great. The BEST car dealership I have EVER worked with. My second Volvo after 20+ years and I will purchase my next Volvo at F More

by Legal Nurse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, George, Roger M, and the young man who brings the car around (sorry, I don't know his name)
May 23, 2019

60,000 mile Service The staff is great. You schedule, drop off, get a loaner, get timely updates and suggested repairs, pick up. Easy, painless, thorough, and professiona More

by xc90 fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
May 23, 2019

40,000 mile check. I needed to have a checkup and oil change. Also had to have brake work done. Fields provided prompt, clean, and professional service. The loaner car More

by Cyborg 11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Both Ryan and George were thorough and helpful
May 21, 2019

20,000 mile service They are always quick and friendly. Great communication, giving updates on when my car was ready. I like that they always have a louder car for me. More

by Dianab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aneta
May 19, 2019

changed Had an oil change and I booked the appointment at the last minute, and they were able to assist me . Service was great and they always check in with More

by Debbies volvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Worked with a woman
May 16, 2019

May 2019 service Fields Volvo service department is always professional and they get the job done. Work is always perfect but they follow up to make sure you are satis More

by Donnab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave. George, Doug Morris
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