Fields Volvo Northfield
Northfield, IL
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Very efficient service No wasted time!! Friendly service reps!! I will always bring my Volvo to Fields for service. I especially appreciate the use of a loaner car. No wasted time!! Friendly service reps!! I will always bring my Volvo to Fields for service. I especially appreciate the use of a loaner car. More
After a bit of confusion, supplied a very nice loaner. Recall work finished promptly. Car washed and vacuumed. Still wishing my plug-in hybrid could be charged while waiting for me to pick it up. Neat-l Recall work finished promptly. Car washed and vacuumed. Still wishing my plug-in hybrid could be charged while waiting for me to pick it up. Neat-looking wind and solar - going to waste? More
great customer service The whole service team was terrific to work with. Gavin kept me informed about what work needed to be done and time frame. My car was delivered back The whole service team was terrific to work with. Gavin kept me informed about what work needed to be done and time frame. My car was delivered back to me in great condition. More
very good! Recall for small hose replacement. Team did check up and 30k maintenance. Updated car software. Car washed + vacuumed. Car seems to drive better as we Recall for small hose replacement. Team did check up and 30k maintenance. Updated car software. Car washed + vacuumed. Car seems to drive better as well. Happy to have these guys so close. More
Always Exceptional Service I have purchased 2 Volvos from Fields. Volvo design, quality, safety and engineering are just the best. Add the Fields customer service to the mix m I have purchased 2 Volvos from Fields. Volvo design, quality, safety and engineering are just the best. Add the Fields customer service to the mix makes the entire experience better. Their staff are all professional, friendly, knowledgeable and they care about the customers. More
Great service I brought my 2012 Volvo XC60 in for annual service. Gavin took care to make sure we understood what would be done and that he would call if there was I brought my 2012 Volvo XC60 in for annual service. Gavin took care to make sure we understood what would be done and that he would call if there was any other problem. We needed rear brakes and to have a seal replaced on the brake system. It was all done, including Gavin going above and beyond to make sure we got our extended warranty coverage on the covered work. All done in a timely manner and all good. They even followed up with calls and emails to make sure everything was satisfactory. A+ More
Five-star rating! Not only did we have an excellent experience with buying our last two Volvos from Fields Volvo Northfield, the service we receive is excellent. They r Not only did we have an excellent experience with buying our last two Volvos from Fields Volvo Northfield, the service we receive is excellent. They really hustle to do a job well done. More
Excellent customer service My XC90 had a lot of work done on it. Currently has 137,000 miles. Our service advisor was Aneta B. And she applied a mileage rewards club discount My XC90 had a lot of work done on it. Currently has 137,000 miles. Our service advisor was Aneta B. And she applied a mileage rewards club discount to our repairs and saved us $265.00 . Very helpful during the repair process keeping me informed. Always have excellent service here. More
Above and Beyond Roger Martinez worked hard to provide the best pricing while also providing a high level of communication and service. Michael Dolson was patient wit Roger Martinez worked hard to provide the best pricing while also providing a high level of communication and service. Michael Dolson was patient with our questions and test drive. Roger also took ample time to go over the car, which he seemed to know very well. All in all, a great experience. More
Servuce Would highly recommend for a never car purchase or for the service of your current car. They meet and exceed every expectation. I would highly recom Would highly recommend for a never car purchase or for the service of your current car. They meet and exceed every expectation. I would highly recommend More