Fields Volvo Northfield

Enjoyable Service Experience Polite and explained all of the process, before, during and after. Professional and courteous. Enjoyed a cup of coffee and a snack before hitting the Polite and explained all of the process, before, during and after. Professional and courteous. Enjoyed a cup of coffee and a snack before hitting the road. More

Great Service Brought my S60 in for 20,000 mile check. I wanted to wait for the service. I was able to work from their comfortable waiting area, have a yogurt and Brought my S60 in for 20,000 mile check. I wanted to wait for the service. I was able to work from their comfortable waiting area, have a yogurt and coffee for breakfast and my car was done very quickly. Great experience. More

Great Service! Ryan walked me through getting my car to the dealership. They took me in immediately and resolved my issue promptly and efficiently at minimal cost. Ryan walked me through getting my car to the dealership. They took me in immediately and resolved my issue promptly and efficiently at minimal cost. They even washed my vehicle! More

Sales Manager Pat My wife and I purchased a used car last week. During the test drive there was a noticeable noise coming from the rear of the car. Zoar, the salesman, My wife and I purchased a used car last week. During the test drive there was a noticeable noise coming from the rear of the car. Zoar, the salesman, took the car to have a tech look at it. After a short time he came back and said the problem was corrected. After purchasing the car the same problem came back after a couple of days. I reached out to the Sales Manager, Pat. She was kind enough to take my call, listen to my concerns and schedule for me to bring the car back to be looked at. It was determined that what was done to the car did not correct the problem, but was rather a temporary fix to something that needed replacement. Pat said that the repair would be done, at no cost to me and my wife. I have to thank her again for taking the time to take my call and listen to my concerns. I also need to thank her for having the defective part replaced, at no cost to me and my wife. She is a true professional and a huge asset to the Dealership. Thanks Pat;. My wife and I appreciate you and what you did for us. You rock!!! More

Always excellent work Feilds is my go to shop for all things with my 160,000 mi V70R. They keep it running as well as the day they sold it. Feilds is my go to shop for all things with my 160,000 mi V70R. They keep it running as well as the day they sold it. More

I am always well informed. Gavin takes good care of me! The dealership is calm, efficient, well-appointed and the service managers are excellent, especially Gavin. I always wait for my car and the waiting The dealership is calm, efficient, well-appointed and the service managers are excellent, especially Gavin. I always wait for my car and the waiting space is relaxed & inviting More

Repairs 2015 S60 You service department was excellent. I was well informed throughout my service as to the repairs and possible charges. Ryan was completely open as to You service department was excellent. I was well informed throughout my service as to the repairs and possible charges. Ryan was completely open as to the repairs. Car was finished on time. I would highly recommend them for Volvo service and repairs More

oil change at 6 months With just an oil change requested by me, I got a total inspection of my car and a car wash in addition to the oil change. I was at the dealership app With just an oil change requested by me, I got a total inspection of my car and a car wash in addition to the oil change. I was at the dealership approximately an hour. Everyone at Fields Volvo was pleasant, helpful and competent. More

Very efficient service No wasted time!! Friendly service reps!! I will always bring my Volvo to Fields for service. I especially appreciate the use of a loaner car. No wasted time!! Friendly service reps!! I will always bring my Volvo to Fields for service. I especially appreciate the use of a loaner car. More

After a bit of confusion, supplied a very nice loaner. Recall work finished promptly. Car washed and vacuumed. Still wishing my plug-in hybrid could be charged while waiting for me to pick it up. Neat-l Recall work finished promptly. Car washed and vacuumed. Still wishing my plug-in hybrid could be charged while waiting for me to pick it up. Neat-looking wind and solar - going to waste? More