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Fields Volvo Northfield

Northfield, IL

4.8
420 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 420 reviews

July 11, 2019

Repairs 2015 S60 You service department was excellent. I was well informed throughout my service as to the repairs and possible charges. Ryan was completely open as to More

by TJMJSM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
July 11, 2019

oil change at 6 months With just an oil change requested by me, I got a total inspection of my car and a car wash in addition to the oil change. I was at the dealership app More

by bobbie's volvo
Recommend Dealer
Yes
Employees Worked With
Dave Ritter
July 10, 2019

Very efficient service No wasted time!! Friendly service reps!! I will always bring my Volvo to Fields for service. I especially appreciate the use of a loaner car. More

by KKelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aneta
July 10, 2019

After a bit of confusion, supplied a very nice loaner. Recall work finished promptly. Car washed and vacuumed. Still wishing my plug-in hybrid could be charged while waiting for me to pick it up. Neat-l More

by Marty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
forgot name
July 05, 2019

great customer service The whole service team was terrific to work with. Gavin kept me informed about what work needed to be done and time frame. My car was delivered back More

by Liz from park ridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
gavin, ryan
July 03, 2019

very good! Recall for small hose replacement. Team did check up and 30k maintenance. Updated car software. Car washed + vacuumed. Car seems to drive better as we More

by pbd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Brandt
June 22, 2019

Always Exceptional Service I have purchased 2 Volvos from Fields. Volvo design, quality, safety and engineering are just the best. Add the Fields customer service to the mix m More

by catkarabas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Robb, Gavin Hamilton, Roger Martinez
June 22, 2019

Great service I brought my 2012 Volvo XC60 in for annual service. Gavin took care to make sure we understood what would be done and that he would call if there was More

by Joe2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin
June 20, 2019

Five-star rating! Not only did we have an excellent experience with buying our last two Volvos from Fields Volvo Northfield, the service we receive is excellent. They r More

by VolvoForever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't recall his name but he was great!
June 13, 2019

Excellent customer service My XC90 had a lot of work done on it. Currently has 137,000 miles. Our service advisor was Aneta B. And she applied a mileage rewards club discount More

by Jbird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aneta Bukowska
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