Fields Volvo Northfield

Brake failure on a Saturday afternoon of a 3 day holiday. Brakes failed when going into a shopping center. Called towing company and Fields. The agency called me when the car arrived. Called back informing Brakes failed when going into a shopping center. Called towing company and Fields. The agency called me when the car arrived. Called back informing me what had to be done. Updated me Tuesday morning. Work was completed Wednesday when I picked up the car. Everyone was extremely nice. A special thanks to my contact, Anela Bukowska. Have been a Volvo driver since 1983. Cars purchased and serviced by Field's Volvo. More

Reliable service Prompt diagnosis of what triggered our "Check Engine" warning light, following by cleaning (rather than replacing) a dirty valve, all done in friendly Prompt diagnosis of what triggered our "Check Engine" warning light, following by cleaning (rather than replacing) a dirty valve, all done in friendly, cost-effective, and efficient manner while I waited. The service technician also recommended an oil change, which I had not realized was warranted. More

Service was exceptional as always. Everyone is very friendly and helpful and always make sure the job is done right. I would recommend this dealership for al was exceptional as always. Everyone is very friendly and helpful and always make sure the job is done right. I would recommend this dealership for all of your auto needs. More

professional, efficient, courteous service Fields Volvo Northfield has consistently responded to all service inquiries, periodic checks and repairs - be they big or small - in a timely, courteo Fields Volvo Northfield has consistently responded to all service inquiries, periodic checks and repairs - be they big or small - in a timely, courteous fashion. When necessary, they have provided a loaner car without delay. We have been made to feel welcome to stop in unannounced with questions or minor service needs. Service has been thorough and reliable and provided with a smile. More

Fast Professional courteous service A perfect example lf how a Volvo dealer should operate. All expectations set by the service staff were exceeded. No way I would go anyplace other tha A perfect example lf how a Volvo dealer should operate. All expectations set by the service staff were exceeded. No way I would go anyplace other than Fields Volvo. More

Service The service person was very customer oriented and lisent to The customer before giving her input, and went out of the way to get answers. The service person was very customer oriented and lisent to The customer before giving her input, and went out of the way to get answers. More

S90 Service - Right Rear Tire Very helpful service team and car wash / detail was exceptional. There seems to be a large focus on appointments for service. Suggest that the dea Very helpful service team and car wash / detail was exceptional. There seems to be a large focus on appointments for service. Suggest that the dealership plan on a mix of both appointments and walk up service. More

Painless I had to get several cosmetic repairs done along with a scheduled maintenance. Gavin took care of coordinating wheel refinishing, tires, and dent rep I had to get several cosmetic repairs done along with a scheduled maintenance. Gavin took care of coordinating wheel refinishing, tires, and dent repair, along with a 50,000 maintenance in a timely manner, keeping me informed along the way. The loaner car was great, enough so my wife wants to trade in for one like it. Great people to do business with. More

service I was concerned because we have low mileage on our cars. Aneta worked with me to keep service to what was actually important to have done. I was concerned because we have low mileage on our cars. Aneta worked with me to keep service to what was actually important to have done. More

ECELLENT SERVICE Top KNOTCH!! Evey time my vehicle comes in for service and I have a problem Gavin Hamilton has the answer! If he does not you shop foreman Bill Sanders has it! Fas Evey time my vehicle comes in for service and I have a problem Gavin Hamilton has the answer! If he does not you shop foreman Bill Sanders has it! Fast speedy service from start to finish. Love it!! More