Fields Volvo Northfield

Customer service The young lady that took my information and helped my realize that I needed a new tire, because I had a nail in the tire in a bad place, was very nice The young lady that took my information and helped my realize that I needed a new tire, because I had a nail in the tire in a bad place, was very nice and informative. Everyone I came into contact with was very nice. More

Amazing customer Service Truly exceptional service on my XC40 Only concern is internet map/ GPS is always facing north, not the direction of my driving. And no one able to fi Truly exceptional service on my XC40 Only concern is internet map/ GPS is always facing north, not the direction of my driving. And no one able to fix it. More

Routine Service I brought my 2019 Volvo S60 in for its 10,000 mile service. From my initial call to the completion of my service, the Fields Volvo team was professio I brought my 2019 Volvo S60 in for its 10,000 mile service. From my initial call to the completion of my service, the Fields Volvo team was professional and courteous. The only recommendation I have for improvement is that customers are given information about the expected length of the service. More

Get service and great people ... on time ... work was done ahead of schedule ... great waiting area ... I would recommend this dealership to otherS Thanks Dion and Diane ... on time ... work was done ahead of schedule ... great waiting area ... I would recommend this dealership to otherS Thanks Dion and Diane More

Always great service and people I purchased my first Volvo from Fields Volvo Northfield back in 2013 and purchased my second at Fields Waukesha this year, but all of my service is pe I purchased my first Volvo from Fields Volvo Northfield back in 2013 and purchased my second at Fields Waukesha this year, but all of my service is performed by the Northfield team. I'm able to get appointments quickly, and both the customer service and the service performed on my car is top notch. This is a great team of people all the way around, and I highly recommend them. More

Brake failure on a Saturday afternoon of a 3 day holiday. Brakes failed when going into a shopping center. Called towing company and Fields. The agency called me when the car arrived. Called back informing Brakes failed when going into a shopping center. Called towing company and Fields. The agency called me when the car arrived. Called back informing me what had to be done. Updated me Tuesday morning. Work was completed Wednesday when I picked up the car. Everyone was extremely nice. A special thanks to my contact, Anela Bukowska. Have been a Volvo driver since 1983. Cars purchased and serviced by Field's Volvo. More

Reliable service Prompt diagnosis of what triggered our "Check Engine" warning light, following by cleaning (rather than replacing) a dirty valve, all done in friendly Prompt diagnosis of what triggered our "Check Engine" warning light, following by cleaning (rather than replacing) a dirty valve, all done in friendly, cost-effective, and efficient manner while I waited. The service technician also recommended an oil change, which I had not realized was warranted. More

Service was exceptional as always. Everyone is very friendly and helpful and always make sure the job is done right. I would recommend this dealership for al was exceptional as always. Everyone is very friendly and helpful and always make sure the job is done right. I would recommend this dealership for all of your auto needs. More

professional, efficient, courteous service Fields Volvo Northfield has consistently responded to all service inquiries, periodic checks and repairs - be they big or small - in a timely, courteo Fields Volvo Northfield has consistently responded to all service inquiries, periodic checks and repairs - be they big or small - in a timely, courteous fashion. When necessary, they have provided a loaner car without delay. We have been made to feel welcome to stop in unannounced with questions or minor service needs. Service has been thorough and reliable and provided with a smile. More

Fast Professional courteous service A perfect example lf how a Volvo dealer should operate. All expectations set by the service staff were exceeded. No way I would go anyplace other tha A perfect example lf how a Volvo dealer should operate. All expectations set by the service staff were exceeded. No way I would go anyplace other than Fields Volvo. More