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Fields Volvo Northfield

Northfield, IL

4.8
417 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 417 reviews

September 03, 2019

professional, efficient, courteous service Fields Volvo Northfield has consistently responded to all service inquiries, periodic checks and repairs - be they big or small - in a timely, courteo More

by Susan Underwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Brandt
August 19, 2019

Fast Professional courteous service A perfect example lf how a Volvo dealer should operate. All expectations set by the service staff were exceeded. No way I would go anyplace other tha More

by Mlichter8606
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Jones, Doug Morris, Tom Brandt, Mark Demma
August 16, 2019

Service The service person was very customer oriented and lisent to The customer before giving her input, and went out of the way to get answers. More

by Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anneta
August 11, 2019

S90 Service - Right Rear Tire Very helpful service team and car wash / detail was exceptional. There seems to be a large focus on appointments for service. Suggest that the dea More

by S90 Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ritter and Car Wash person
August 11, 2019

Painless I had to get several cosmetic repairs done along with a scheduled maintenance. Gavin took care of coordinating wheel refinishing, tires, and dent rep More

by Banker1550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin
August 10, 2019

ECELLENT SERVICE Top KNOTCH!! Evey time my vehicle comes in for service and I have a problem Gavin Hamilton has the answer! If he does not you shop foreman Bill Sanders has it! Fas More

by Carguy427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Melaro Ryan Grysbee, Doug Morris, Mark Demma
August 10, 2019

service I was concerned because we have low mileage on our cars. Aneta worked with me to keep service to what was actually important to have done. More

by Agk25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aneta
August 08, 2019

unexpected service visit exceprional level of service. customer service at its best. service advisor Aneta did everything to mittigate the inconvenience of having a vehicle More

by maryjusz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aneta
August 07, 2019

1 year check up Very pleasant customer service and kept me informed on status of completion. Unfortunately required keeping the car over the weekend due to brake rot More

by Wickdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Brandt
August 06, 2019

great The service has always been great.I have bought a total of six volvos i would never have them serviced any wer but Fields they treat you like one of t More

by harold 6714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Morris, Tom Brandt, Mark Demma
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