Fields Volvo Northfield

Consistently outstanding customer service Brought my XC60 in for the 20K service. I am sorry I did not get the woman's name but she was friendly and professional. She also knew that my car als Brought my XC60 in for the 20K service. I am sorry I did not get the woman's name but she was friendly and professional. She also knew that my car also needed a rear gate sensor update. One of her colleagues walked out to the loaner car and checked for any prior damage as well as fuel level. I was on my way in 5 minutes. Picked my freshly washed car up at the end of the day and received the same high quality service. I was completely satisfied. Keep up the good work. More

Oil Change Had a really great experience as usual. Waiting area was comfortable, airy, and cozy. Solid refreshments and clean restrooms. Although I spent longer Had a really great experience as usual. Waiting area was comfortable, airy, and cozy. Solid refreshments and clean restrooms. Although I spent longer than I anticipated, it really didn't feel like it. More

LOVE Fields Volvo Gavin is the BEST! He makes it so easy to get in and out quickly when I bring my car in for service and always has a loaner, too! Gavin is the BEST! He makes it so easy to get in and out quickly when I bring my car in for service and always has a loaner, too! More

Service visit for Check Engine Light I was able to get my vehicle in for service when I needed it and was able to have a loaner. Calling for service appointments is never a problem, and I was able to get my vehicle in for service when I needed it and was able to have a loaner. Calling for service appointments is never a problem, and I always able to find a date that works. Gavin was the service manager that has assisted me in the past, and he was polite, helpful and efficient as usual. I was very satisfied with this visit, along with my prior visits having owned my current vehicle for 90K+ miles and counting. When it is time, I will purchase my next Volvo from the same dealership without reservations. More

You will always the best service at Fields VOLVO, Ryan, Annetta and Dave are always so helpful!!! The Colonel is a true master technician!!! This is a dealership that you can trust to guide you in servici Annetta and Dave are always so helpful!!! The Colonel is a true master technician!!! This is a dealership that you can trust to guide you in servicing and repairing your vehicle. More

Gavin is the best! Always friendly with a smile on his face. Every member whether it was the lady who filled my tires to the front desk people were great! face. Every member whether it was the lady who filled my tires to the front desk people were great! More

Excellent service as always. Meticulous detailing and courteous attention to the customer. Very satisfied. It is always a pleasure to visit the dealership while waitin as always. Meticulous detailing and courteous attention to the customer. Very satisfied. It is always a pleasure to visit the dealership while waiting for the car to be serviced. More

A quick trip I took a chance that I could make a quick trip into the dealership. Boy, was I in for a real treat. Not only did they have the part, but they had a I took a chance that I could make a quick trip into the dealership. Boy, was I in for a real treat. Not only did they have the part, but they had a few moments to assess the situation AND Repair the my Volvo. Happy customer. More

Quick and Efficient! Thank you, David! Looked at our tires and they did need to be rotated! We wouldn't have looked unless you asked us. Now my car Is Perfect! Thank you, David! Looked at our tires and they did need to be rotated! We wouldn't have looked unless you asked us. Now my car Is Perfect! More

Great people I had an issue with my new XC40 that they were surprised to encounter. They gave me a great loaner while they worked on it. They kept me updated eve I had an issue with my new XC40 that they were surprised to encounter. They gave me a great loaner while they worked on it. They kept me updated every day until they figured it out. All is good now. Those guys work hard. Thanks. More