Fields Volvo Northfield

Great Service Always get great service and full inspection to determine if problems exist. Good communications and almost always have the car ready when promised. Always get great service and full inspection to determine if problems exist. Good communications and almost always have the car ready when promised. Only issue was failure to update service record as requested. More

As always, great service. Fields Volvo has always been great with service since I bought my first Volvo from them 22 years ago. From spur of the moment fixes to major repairs, Fields Volvo has always been great with service since I bought my first Volvo from them 22 years ago. From spur of the moment fixes to major repairs, they have been extremely accommodating and professional. More

Lifelong Volvo owner who was previously serviced by this dealership five years ago and had an exceptional experience. Moved out of town and just returned. Came back to Fields Volvo for servicing and was del dealership five years ago and had an exceptional experience. Moved out of town and just returned. Came back to Fields Volvo for servicing and was delighted to see the experience was exactly the same… Exceptional. More

My service advisor was very competent and friendly. Kristy kept me advised every step or the way as made sure my service was done quickly. Kristy kept me advised every step or the way as made sure my service was done quickly. More

I'd like to express my appreciation for the service that I received on 11/13/19. I was very satisfied with Dave Ritter's professionalism & commitment to give me the best service. Great job! Regards, C.Kwi I received on 11/13/19. I was very satisfied with Dave Ritter's professionalism & commitment to give me the best service. Great job! Regards, C.Kwilosz More

Consistently outstanding customer service Brought my XC60 in for the 20K service. I am sorry I did not get the woman's name but she was friendly and professional. She also knew that my car als Brought my XC60 in for the 20K service. I am sorry I did not get the woman's name but she was friendly and professional. She also knew that my car also needed a rear gate sensor update. One of her colleagues walked out to the loaner car and checked for any prior damage as well as fuel level. I was on my way in 5 minutes. Picked my freshly washed car up at the end of the day and received the same high quality service. I was completely satisfied. Keep up the good work. More

Oil Change Had a really great experience as usual. Waiting area was comfortable, airy, and cozy. Solid refreshments and clean restrooms. Although I spent longer Had a really great experience as usual. Waiting area was comfortable, airy, and cozy. Solid refreshments and clean restrooms. Although I spent longer than I anticipated, it really didn't feel like it. More

LOVE Fields Volvo Gavin is the BEST! He makes it so easy to get in and out quickly when I bring my car in for service and always has a loaner, too! Gavin is the BEST! He makes it so easy to get in and out quickly when I bring my car in for service and always has a loaner, too! More

Service visit for Check Engine Light I was able to get my vehicle in for service when I needed it and was able to have a loaner. Calling for service appointments is never a problem, and I was able to get my vehicle in for service when I needed it and was able to have a loaner. Calling for service appointments is never a problem, and I always able to find a date that works. Gavin was the service manager that has assisted me in the past, and he was polite, helpful and efficient as usual. I was very satisfied with this visit, along with my prior visits having owned my current vehicle for 90K+ miles and counting. When it is time, I will purchase my next Volvo from the same dealership without reservations. More

You will always the best service at Fields VOLVO, Ryan, Annetta and Dave are always so helpful!!! The Colonel is a true master technician!!! This is a dealership that you can trust to guide you in servici Annetta and Dave are always so helpful!!! The Colonel is a true master technician!!! This is a dealership that you can trust to guide you in servicing and repairing your vehicle. More