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Fields Volvo Northfield

Northfield, IL

Overview
Reviews
Vehicles
4.8
425 Reviews
Call Dealership (847) 831-2100
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770 Frontage Road

Northfield, IL

60093

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Showing 425 reviews

March 16, 2025

The entire staff and especially Denise provide outstanding customer service and are a pleasure to work with. I recommend them to all my friends More

by Jtsokolas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
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Mar 17, 2025 -

Fields Volvo Northfield responded

Thank you for recommending Fields Volvo Cars Northfield! We're delighted to hear that Denise and the team provided outstanding service. We appreciate your support and look forward to serving you in the future!

March 11, 2025

The people U worked with were wonderful, knowledgeable, helpful, and patient. Gave me confidence in the product and confidence that if I needed anything they would be there for me. Thanks to George and More

by Kthor605
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Hans. Arnie Garza
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Mar 11, 2025 -

Fields Volvo Northfield responded

Thank you for sharing your experience with us at Fields Volvo Cars Northfield! We're delighted to hear that George and Arnie provided knowledgeable and supportive service. If there's anything else we can do, just let us know!

March 11, 2025

pretty good service with video recording of the diagnosis, drop off and pickup were quick More

by gramesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Morris
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Mar 11, 2025 -

Fields Volvo Northfield responded

Thank you for sharing your support of Fields Volvo Cars Northfield!

March 04, 2025

I’m pleased with the results and service staff’s knowledge of the situation/issues. More

by Ckim969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Pflaumer
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Mar 05, 2025 -

Fields Volvo Northfield responded

We couldn't ask for a better review of Fields Volvo Cars Northfield. Thanks so much!

February 23, 2025

Excellent overall. There is was clear and helpful communication with the service department. Work was completed promptly. More

by Lww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Feb 24, 2025 -

Fields Volvo Northfield responded

We're delighted to hear about your positive experience with our service department at Fields Volvo Cars Northfield! Thank you for highlighting the clear communication and prompt completion of work. We look forward to serving you in the future!

January 15, 2025

Very. friendly, professional and customer orientated serviced The BEST of services. Moreover, I like the one on one attention More

by tk-real
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kim service department and staff
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Jan 15, 2025 -

Fields Volvo Northfield responded

We're delighted to hear you enjoyed the personalized and professional service at Fields Volvo Cars Northfield! Thank you for sharing your experience with us.

January 04, 2025

For over 12 years, have been taking my 2012 XC60 to this dealership and none other. I've never been disappointed on any level. Exceptionally courteous and helpful service staff and great technicians. More

by contact.81zippier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve on the service desk.
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Jan 06, 2025 -

Fields Volvo Northfield responded

Thank you for your loyalty to Fields Volvo Cars Northfield over the years! We're delighted to hear that our service staff and technicians have consistently met your expectations. We look forward to continuing this tradition of excellence with every visit!

November 17, 2024

Great service and all is fixed perfectly, the waiting room is inviting and perfectly stocked, Great coffee! More

by wernerseyfried
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Jones, Doug Morris, Tom Brandt, Mark Demma
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Nov 18, 2024 -

Fields Volvo Northfield responded

We're delighted to hear you enjoyed the service and amenities at Fields Volvo Cars Northfield. Thank you for your kind words!

November 01, 2024

Very courteous. Work done as needed. Everyone is polite and helpful. Highly recommend. Place very clean. Great snacks. More

by almwis24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Nov 04, 2024 -

Fields Volvo Northfield responded

Thank you for the glowing review! We're delighted to hear that our team at Fields Volvo Cars Northfield provided a courteous and helpful experience. We appreciate your recommendation and hope to see you again soon!

October 15, 2024

This dealership maintains great service and sales staffing. I’m on my fourth consecutive Volvo now because of the great service. More

by JustADriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Report | Print
Oct 15, 2024 -

Fields Volvo Northfield responded

Thank you for your continued loyalty to Fields Volvo Cars Northfield! We're delighted to hear that our service and sales team have consistently met your expectations. Enjoy driving your fourth Volvo, and we look forward to serving you again in the future!

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