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Fields Motorcars

Lakeland, FL

4.8
622 Reviews

4141 North Florida Ave

Lakeland, FL

33805

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622 Reviews of Fields Motorcars

March 25, 2022

Ron has trust worthy relationship with us I know because second car in two years. More

by faithrevealed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EURICK VIZCAINO , Ron Bigler
Mar 25, 2022 -

Fields Motorcars responded

Your continued confidence in Ron and Fields Motorcars means so much to all of us! Thank you for your kind words. We're always here to help!

Mar 25, 2022 -

faithrevealed responded

We are happy to do business with you

March 23, 2022

Great experience. Just both a new GLB 250. Tim Lowery was absolutely the best. Fastest purchasing process a ever had. More

by Eric Abdullayev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lowery
Mar 23, 2022 -

Fields Motorcars responded

Congratulations on your new Mercedes-Benz GLB 250, Eric! We're happy to hear Tim stepped in to make sure you had such an enjoyable buying experience. Drive safely! - Fields Motorcars

March 11, 2022

From the moment I first emailed them searching for our car until we drove it home, from the person that first contact onto sales, closing/warranty person, our technology coach and service department, fiv More

by montyberg53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco, Bill, Nico, Brittany, Katie, all excellent
Mar 11, 2022 -

Fields Motorcars responded

There is nothing we love more than reading five-star reviews for Fields Motorcars! Thank you for taking the time to share with us. We are so glad that our team provided you with standout service from start to finish. Enjoy your new car, and congratulations!

February 26, 2022

I purchased a Mercedes’ Benz last week. My salesman was absolutely the best. Anthony Ricciardi was knowledgeable, answered all my questions, put the deal together remarkably quickly. He was More

by Msbarb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ricciardi
Feb 28, 2022 -

Fields Motorcars responded

Thank you for taking the time to share! We are so glad to hear that Anthony and the Fields Motorcars team delivered such a seamless and straightforward purchase experience. Congratulations on your new vehicle, and enjoy it! We hope to see you back again down the road!

February 01, 2022

During pandemic, we are glad they offer to pick up and return after service and give you a loaner car. This time it took 4 days turnaround, possibly due to weekend. More

by Philip Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Earl Koffler, service dept
Feb 01, 2022 -

Fields Motorcars responded

Philip, thank you for this feedback. While we are glad to hear that the team was able to get the job done, we apologize for the delay with your vehicle. We assure you that we will work toward improving our practices in the future. If there is anything more we can do to better your time working with us or anything else you would like to share, please feel free to reach out. Best, Rick Greene - Service Manager - (863) 688-8111

February 01, 2022

We just purchased our 2nd Cargo Sprinter for our Electrical Contract Company from Fields Motorcars, Ron Bigler has made these purchases extremely quick and easy......we greatly appreciated all his e More

by joey5638
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bigler
Feb 01, 2022 -

Fields Motorcars responded

Joey, thank you for the great review! We are thrilled to hear that you found the right vehicle working with Ron and the Fields Motorcars team. Congratulations on your purchase, and enjoy it! We hope to see you back again down the road!

January 21, 2022

Thank you Mercedes-Benz. I want thank Margarita Abreu for her excellent and outstanding customer service. Very detailed and knowledgeable. I recommend her to anyone Margarita is an amazing sales representat More

by Yriberas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Breesman
Jan 21, 2022 -

Fields Motorcars responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Margarita. Drive safely, and we hope to see you back at Fields Motorcars!

December 29, 2021

Prompt service and in and out timely. Good car wash and frozen treats a plus More

by Jmurman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin , Gary Gordon, Ron Bigler
Dec 30, 2021 -

Fields Motorcars responded

We're so happy to hear that you were able to have a wonderful experience with us! Thank you for taking the time to let us know we're doing a great job! - The Fields Motorcars Team

December 26, 2021

I had been shopping for a Mercedes dealer to buy a new 2022 S-580 for my wife for Christmas. Since October, I researched Mercedes dealers both in San Diego and Orlando since I just purchased a second hom More

by rich.baldwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Aguayo, Bill Metheney, Don Josey
Dec 27, 2021 -

Fields Motorcars responded

Rich, we couldn't have asked for a better review! It was our pleasure to do business with you and ensure you and your wife got your new 2022 Mercedes-Benz S50 in time for Christmas. We are delighted that Don made sure everything from your first visit to you signing the paperwork was taken care of and you were informed throughout the buying process. It is lovely to know that Fields Motorcars could meet your five-star standards and we gained a new customer. Enjoy your new Mercedes-Benz, and we all wish you a happy new year!

December 02, 2021

Great MB dealership , unfortunately pathetic, contriving misrepresenting service manager ruins another longterm customer relationship fraudulent More

by mattcaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
“Rip off” Green, Gary Gordon
Dec 02, 2021 -

Fields Motorcars responded

This review is concerning to receive, Matt. Our team does all they can to provide genuine and transparent care to our guests and their vehicles, and it's disappointing that you've gathered a different impression. Building lasting relationships with our guests has always been a priority, which is why it would mean a great deal if we could have the chance to speak directly about your experience. Please consider reaching out to me so I can gather all the necessary details to address this feedback and offer my support. Thank you, Rick Greene - Service Manager - (863) 688-8111

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