Fields Lexus Glenview

No problem getting a loaner Marvin was very helpful and efficient. He addressed all the concerns we had for the visit and took care of them all. My experience was pleasant - no p Marvin was very helpful and efficient. He addressed all the concerns we had for the visit and took care of them all. My experience was pleasant - no problem getting a loaner vehicle and Marvin was prompt to let us know once the service was completed. More

Thorough Marvin took care of a issue with my vehicle and I was constantly kept in the loop of its status over a Holiday weekend. Thorough and professional duri Marvin took care of a issue with my vehicle and I was constantly kept in the loop of its status over a Holiday weekend. Thorough and professional during all communication, definitely an asset for Lexus. More

Service Marvin is good service person. You tell him about your problem and he will find out exactly what the real problem is and let you know and gets it co Marvin is good service person. You tell him about your problem and he will find out exactly what the real problem is and let you know and gets it corrected. More

oil change New Years Eve service with Malinda was fast and efficient! I love that your service department is open on Saturdays because that is my only day off! New Years Eve service with Malinda was fast and efficient! I love that your service department is open on Saturdays because that is my only day off! I missed Martha, who I always see and I do miss the Saturday brunch, but I understand the reason, the great service is the reason I come back! More

Terrible - Customers Second, Closing on time to go home firs I would avoid this dealership and head to another Lexus dealer at all costs - terrible attitude! I came in about a half hour before closing and was in I would avoid this dealership and head to another Lexus dealer at all costs - terrible attitude! I came in about a half hour before closing and was interested in buying a very specific vehicle. Steve indicated that they were closing soon and that buying a car "takes a long time". HE LITERALLY REFUSED A SALE! I headed to Woodfield Lexus (also closing within the hour) and purchased the same model/year/color that night. Their attitude was "if people are buying, we are staying until that is taken care of". #BredemannFAIL More

5000 mile service with malinda I recently the 5000 mikes check up on my new car. I was given a courtesy shuttle ride back to my work place in Niles. The car was done very quickly an I recently the 5000 mikes check up on my new car. I was given a courtesy shuttle ride back to my work place in Niles. The car was done very quickly and j was picked up when the car was done. Malinda made sure everything went smoothly. I will continue to see Malinda for my future services. More

Marvin I recently purchased a Used Lexus Rx330 2006. I went to get a Oil change at Bredemann Lexus. My Advisor was Marvin D. He was very friendly and went ov I recently purchased a Used Lexus Rx330 2006. I went to get a Oil change at Bredemann Lexus. My Advisor was Marvin D. He was very friendly and went over everything I needed and insured me I got a great deal on the car. I needed a few things done to my car. He helped me schedule it. I was able to get a loner car while my car was getting worked on. I loved my advisor he is the bomb. See you soon Marvin. More

thumbs up as soon as I came in a person was there in the garage to greet me and the service personnel, Marvin was very professional with his assistance and my s as soon as I came in a person was there in the garage to greet me and the service personnel, Marvin was very professional with his assistance and my service took exactly the time the service personnel has explained to me More

5 stars all the way Marvin, Martha, and Melinda displays a genuineness to themselves when they interact with the customers and I love it. From the moment I drove up to th Marvin, Martha, and Melinda displays a genuineness to themselves when they interact with the customers and I love it. From the moment I drove up to the moment I left. More

Purchased a pre-owned LX570 - Tremendous customer service I recently purchased a pre-owned Lexus and I have to say that it was my best car buying experience to date. My sales consultant, Mario Mendez, was I recently purchased a pre-owned Lexus and I have to say that it was my best car buying experience to date. My sales consultant, Mario Mendez, was very professional and courteous. He was not pushy, nor did he try to go against my wishes but rather worked with me and we came to a mutual agreement. He was very willing to take the time to show me the vehicle as well as recommend stopping by whenever if anything was needed. Overall I was pleasantly surprised and I was treated as if I were buying a new car. They did not make me feel any different because I bought a pre-own car versus a new one and again great experience. I typically buy European vehicles but they may now have a new customer in the future. More