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Fields Lexus Glenview

Glenview, IL

Overview
Reviews
Vehicles
4.9
1,804 Reviews
Call Dealership (847) 510-5535
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2000 Waukegan Rd

Glenview, IL

60025

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Showing 1,804 reviews

October 06, 2026

They do not offer breakfast or coffee on Saturdays anymore, perhaps they're busiest day. They want to close the counter close it down on Wednesday or Thursday when it's not busy More

by milzhouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adelina Grama
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Oct 06, 2026 -

Fields Lexus Glenview responded

We appreciate your feedback and suggestion regarding our refreshments. We'll be sure to discuss your comments internally. Thank you for sharing this review of Fields Lexus Glenview!

September 21, 2026

Great Delership 👌😃 Outstanding service 🚙 Melinda was very helpful and professional . Always nice to be back 🇺🇸 More

by Eva#1:)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Handsome Guy/ manager by the E door , very helpful and nice 😃, Malinda Montanez
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Sep 21, 2026 -

Fields Lexus Glenview responded

Hi Eva - We are so pleased to hear that you received outstanding service from Melinda! We are grateful to have you as a customer. Thank you for choosing Fields Lexus Glenview!

September 18, 2026

Very clean inside and it’s great that they open at 6 a. m. so it gives you more options when planning your day. More

by Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez
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Sep 18, 2026 -

Fields Lexus Glenview responded

We love early birds! Thanks for choosing Fields Lexus Glenview. Safe travels!

September 18, 2026

Excellent Service. Easy to schedule. Ready on time. Always pleasant. No need to write anything else More

by nursenancy46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kaddatz
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Sep 18, 2026 -

Fields Lexus Glenview responded

We are so grateful for your business at Fields Lexus Glenview, thank you very much!

September 12, 2026

I’m disappointed that Fields Lexus sold me a certified vehicle with mismatched paint that was never disclosed before purchase. More

by JTaylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Dyra
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Sep 14, 2026 -

Fields Lexus Glenview responded

I'm sorry to hear about your dissatisfaction with the condition of your vehicle. We aim for full transparency during the sales process, and we'd be happy to clear up any confusion. Please give me a call so that we can address this issue and work towards an agreeable resolution. Thank you, James Kennedy - Pre-Owned Sales Manager - (847) 510-5535

Sep 14, 2026 -

JTaylor responded

Thank you, James. I’m willing to discuss this, but I’d like to keep our communication in writing so there’s no confusion. I drove over three hours to purchase this vehicle because I trusted that it was a Lexus Certified Pre-Owned vehicle. My concern is how the mismatched paint and other issues could have been missed during the certification process. I’m hoping we can find a fair way to address these concerns and come to a resolution.

September 11, 2026

Great job PAUL. You are the BEST. I ENJOY TO BE YOUR CLIENT FOR MANY YEARS. YOU ARE VERY FRIENDLY, PROFESSIONAL AND HELPFUL AT THE EVERY MOMENT SINCE WE HAD MEET. More

by yuriilk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Birren, Paul Caputo
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Sep 11, 2026 -

Fields Lexus Glenview responded

Hi Yuri, we are so grateful for your loyal business and wonderful feedback! Thank you for choosing Fields Lexus Glenview and highlighting Paul's professionalism and dedication. See you next time!

September 09, 2026

Chris and the technician team worked very hard to figure out my truck hatch problem. Chris was very kind and helpful. More

by icecreamdoc
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris
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Sep 10, 2026 -

Fields Lexus Glenview responded

Thank you for sharing your kind words about Chris and the technician team! We are glad to hear they provided excellent care. We are always here to help with any future auto needs at Fields Lexus Glenview!

September 09, 2026

Marvin did an exemplary job helping me when I had a nail in my tire. He gave me a great Customer Service and I waited in the café for my tire to be replaced. It’s nice to trust the people to take care of yo More

by princess5244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang
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Sep 10, 2026 -

Fields Lexus Glenview responded

We’re happy to hear Marvin went above and beyond while helping with your tire repair. We’ll let him know how much you appreciate his terrific support. Thank you for putting your trust in Fields Lexus Glenview!

September 01, 2026

Great service from Marvin and the service team as is the norm - courteous, professional and knowledgeable. More

by Dorothy Karr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang
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Sep 01, 2026 -

Fields Lexus Glenview responded

Hi Dorothy - We are thrilled that Marvin and our team provided you with top-notch service! We look forward to your next visit, here at Fields Lexus Glenview! Safe travels.

August 30, 2026

Service was great! Jesse was very helpful and professional . He kept me informed about my car More

by Lessperk1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Quintana
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Aug 31, 2026 -

Fields Lexus Glenview responded

Thank you for reviewing Fields Lexus Glenview!

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