
Fields Lexus Glenview
Glenview, IL
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Always Outstanding service from Jose Montanez Jose always goes out of his way to make sure my car is taken care of in a timely fashion. He is the BEST!!! Thank you Jose GF Jose always goes out of his way to make sure my car is taken care of in a timely fashion. He is the BEST!!! Thank you Jose GF More
Another GREAT experience at Bredeman Lexus! I bought my Lexus SUV from Bredeman 11 years ago. For 5-6 years I used them faithfully for all my service, and always had excellent service, but I fo I bought my Lexus SUV from Bredeman 11 years ago. For 5-6 years I used them faithfully for all my service, and always had excellent service, but I found a closer mechanic near my home so I reluctantly transitioned away from them. Fast forward to yesterday when I returned for a safety recall on my airbags. I made the appointment on the phone easily, and was immediately offered a loaner for the day of the visit. Keep in mind I don't regularly take my car there but they treated me exactly the same as if I was a regular customer. I greeted Malinda, my service rep, who remembered me despite my time away. As usual, the experience was awesome, but this time it was even better. When I returned to pick up my car, with the repair done free of charge, my car was not only washed, BUT MY TANK WAS ALSO FILLED TO THE TOP WITH GAS. Really? I was astounded. When I called to thank them, they said it was just a thank you for being a customer (even though I'm really not anymore.) I will return to this dealership when I buy another car (keep in mind my Lexus is running great after 11 years!) Their excellent service and over and above kindness and reminded me again how different this dealership. I'm a true believer that if you treat people well they will tell others, and keep coming back. Thank you Bredeman for going out of your way to make my day! More
Outstanding Service and Follow-up Malinda, Christine and Jose offer and deliver outstanding service. From the moment you drop your car off.....to the follow-up call.... and pickup of t Malinda, Christine and Jose offer and deliver outstanding service. From the moment you drop your car off.....to the follow-up call.... and pickup of the car after the service their comment to excell shines. Bredemann Lexus should be proud of this group of employees as they represent their Family Business very well. More
Best Service Experience w/Jose Montanez I want to take a moment and sincerely thank Jose Montanez for an Above and Beyond Service Experience at Bredemann. He is a very courteous, honest and I want to take a moment and sincerely thank Jose Montanez for an Above and Beyond Service Experience at Bredemann. He is a very courteous, honest and professional gentleman who always takes care of my car concerns! From the moment I arrive, follow up phone call, to the moment I leave I am certain my car needs are met. Undoubtedly, a great asset to the service department! Thank you Jose! More
Excellent Experience Wonderful buying experience, quick, informative and caring. Martin was great during the delivery and during all subsequent phone calls regarding the Wonderful buying experience, quick, informative and caring. Martin was great during the delivery and during all subsequent phone calls regarding the features of the vehicle. More
My Service with Lexus and Martha Thanks to Martha in service for a quick and efficient service experience. Bredemann Lexus Staff is great, car wash is a perfect perk, and the coffee Thanks to Martha in service for a quick and efficient service experience. Bredemann Lexus Staff is great, car wash is a perfect perk, and the coffee in the lounge is tasty. My small routine service was done a little quicker then expected on a Friday which was a pleasant surprise. Two thumbs up to Bredemann lexus. More
Attention to Detail This dealership is a good facility and the people make it great. Most drivers dread stopping for car service, but here the atmosphere is comforting. M This dealership is a good facility and the people make it great. Most drivers dread stopping for car service, but here the atmosphere is comforting. Modern vehicles are complex, and it helps tremendously when you can talk to Christine Hackl. She is knowledgable and patiently listens to any service questions. She describes what needs to be done right away, and what may soon need attention. More
Professional & friendly service I brought my car in for body work after an accident and at the last minute they accommodated my needs for other services while my car was in the shop. I brought my car in for body work after an accident and at the last minute they accommodated my needs for other services while my car was in the shop.In addition, I needed new brakes and Martha made sure I took advantage of any available discount coupons. Mike Kempke in the body shop did an amzing job repairing my vehicle and returned it looking like brand new! More
Great service dept. So easy to schedule an appt. always have a loaner ready for me, Great service people at Bredemann Anastasia, Jose, not only do they take care of my ca So easy to schedule an appt. always have a loaner ready for me, Great service people at Bredemann Anastasia, Jose, not only do they take care of my car they take care of me More
Best service quick and friendly I recently stopped in for an oil change Malinda got me in and out. Christine had brought some additional work to my attention that I need to schedule I recently stopped in for an oil change Malinda got me in and out. Christine had brought some additional work to my attention that I need to schedule asap. Thanks bredemann Lexus! See you soon More