Fields Lexus Glenview

Called for service I called for service. Pat answered the phone very polite, and professional. Again, friendly, asked me about the problem, and accommodated me with a mo I called for service. Pat answered the phone very polite, and professional. Again, friendly, asked me about the problem, and accommodated me with a morning appointment on short notice. Told me I should be out within 45 minutes of my appointment. I arrived, was met by a very nice gentleman, Marvin. Problem was addressed, fixed, and I was out in half an hour. I have dealt with other Lexus dealerships in the past, this was my first experience at this dealer. Needless to say this is my only choice for any future service and or vehicles. They are far above the others. More

VICKI SUV Thank you ben zoleta and malinda for the service for my suv. I am happy you have the loaner car for me to use for some hours while my car is in the s Thank you ben zoleta and malinda for the service for my suv. I am happy you have the loaner car for me to use for some hours while my car is in the shop. Malinda let me know what the car it needs and always take good care of me! More

Positive, professional experience Ric Santos did a great job in helping me secure my car. His level of attention and willingness to assist was exemplary. I would recommend Ric, and t Ric Santos did a great job in helping me secure my car. His level of attention and willingness to assist was exemplary. I would recommend Ric, and the dealership, to anyone interested in purchasing a new car. More

Great Service! Purchased a new sedan earlier this year. Process couldn't be easier or more enjoyable. Martha was great and a pleasure to work with! I would defini Purchased a new sedan earlier this year. Process couldn't be easier or more enjoyable. Martha was great and a pleasure to work with! I would definitely recommend to family or friends. More

GOOD EXPERIENCE Cars are clean. Staff goes the extra mile. Both Mario and the dealership are "old-school" in the best sense of the word--considerate, knowledgeable, a Cars are clean. Staff goes the extra mile. Both Mario and the dealership are "old-school" in the best sense of the word--considerate, knowledgeable, and helpful. More

Above and Beyond I called Bredemann and spoke to Marvin D in the Service Dept. in Dec. to schedule me for my maintenance visit. He told me to come in the next mornin I called Bredemann and spoke to Marvin D in the Service Dept. in Dec. to schedule me for my maintenance visit. He told me to come in the next morning and would have a loaner vehicle. He called me mid morning to report any problems with my car. I had a tire sensor light that was broken. Marvin contacted my Extended Warranty company to see if it was covered. My car was ready on time. It is a pleasure getting my car serviced at Bredemann. More

Worrisome noise Martha was, as always, professional and helpful! She never disappoints. Martha and this service center are one of the reasons I will continue to buy L Martha was, as always, professional and helpful! She never disappoints. Martha and this service center are one of the reasons I will continue to buy Lexus products only! She managed to get me in on short notice, and my car was ready in a couple of hours. A dashboard light was on for a couple of days, then I noticed a grinding sound in the left front wheel.. as I use my car to transport my grandchildren and disabled sister, I was particularly worried about a breakdown in this icy frigid weather. Martha alleviated my fears quickly! More

Teacher Martha I came in needing a refresher course on how to use certain features in my vehicle. My husband and I have spent much time learning our vehicle but som I came in needing a refresher course on how to use certain features in my vehicle. My husband and I have spent much time learning our vehicle but sometimes you need a professionals help. Martha helped us maneuver our way around our map system in the vehicle and taught us what a few buttons are for. Thank you to her for her help, patience and knowledge! Sweet young girl at Bredemann! More

Having brake and tire issues There is nothing worse than having to be somewhere and your cars brakes are making a weird and scary sound. I immediately made an appointment at brede There is nothing worse than having to be somewhere and your cars brakes are making a weird and scary sound. I immediately made an appointment at bredemann with martha. She was kind, quick and very efficient. She had my car fixed immediately, at a price that didnt break the bank. I would recommend martha anyday and everyday. My experiences with her have always been wonderful More

Outstanding experience Everyone I encountered at Bredemann was personable and professional. I appreciated their guidance and never felt any pressure to purchase until I was Everyone I encountered at Bredemann was personable and professional. I appreciated their guidance and never felt any pressure to purchase until I was ready. They explained advantages of each Lexus model and helped me decide which was best for me. They were positive about competitors and explained the differences and advantages in going with Lexus. I would recommend this location to anyone interested in purchasing a car. More