Fields Lexus Glenview
Glenview, IL
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Howard Meron, Product Specialist, is an incredible asset to customers. Not only is Howard knowledgeable but also a great communicator. I learned so much in just one hour with Howard - some of which were saf to customers. Not only is Howard knowledgeable but also a great communicator. I learned so much in just one hour with Howard - some of which were safety features that I never would have picked up on my own. A big thank you to Howard for sharing his knowledge with those of us less technically savvy. More
Best service ever. Friendly and courteous from the moment you walk in the door. Until the moment you leave Friendly and courteous from the moment you walk in the door. Until the moment you leave More
They need a better phone system and better people who answer the phones. A virtual assistant is not helpful. A real person should be but isn’t always here. Great service person Kevin answer the phones. A virtual assistant is not helpful. A real person should be but isn’t always here. Great service person Kevin More
Good communication and follow through with honest answers for services to be provided. Trust dealership because of service advisor’s reputation for honesty and good communication. I value honesty regar for services to be provided. Trust dealership because of service advisor’s reputation for honesty and good communication. I value honesty regarding my car needs and Lexus delivers. More
Great customer service. Called the night before and had the car brought it in the next morning. Service was Fast and convenient. Customer’s lounge was very comfortable with Called the night before and had the car brought it in the next morning. Service was Fast and convenient. Customer’s lounge was very comfortable with a chef and breakfast waiting. Vehicle was completed within an hour and I was kept up-to-date on its progress during the maintenance. First class customer service. More
I was referred to Fields by a family member and was not disappointed. Bob and Howard took their time and made sure I was comfortable in my new car. I highly recommend buying a car from Fields Lexus. I was disappointed. Bob and Howard took their time and made sure I was comfortable in my new car. I highly recommend buying a car from Fields Lexus. I was not pressured and was very comfortable during the entire process. Thank you Fields Lexus. More
Took my car for my first Service appointment since I got my car 5 months ago Kevin is so nice even asked me if I have my breakfast and showed me the Cafe and got myself veggie omelet and hot cup of coffee my car 5 months ago Kevin is so nice even asked me if I have my breakfast and showed me the Cafe and got myself veggie omelet and hot cup of coffee .My car was done earlier than anticipated . Thank you Kevin and everyone from the Service Dept. More