Fields Lexus Glenview
Glenview, IL
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Never fails Service at Bredemann has always been fantastic - prompt and friendly - especially with Marvin being our service advisor. He always follows through and Service at Bredemann has always been fantastic - prompt and friendly - especially with Marvin being our service advisor. He always follows through and is extremely knowledgeable about the Lexus brand. More
Problem with my water pump Had a problem with my car's water pump which needed urgent service. It was scheduled and completed on time. Very much appreciated. Thanks to service a Had a problem with my car's water pump which needed urgent service. It was scheduled and completed on time. Very much appreciated. Thanks to service advisor Marvin. More
oil leak taken care of I spotted an oil leak in my garage and took my RX350 to Bredemann Lexus. Marvin had the car looked at and they discovered the timing chain cover leaki I spotted an oil leak in my garage and took my RX350 to Bredemann Lexus. Marvin had the car looked at and they discovered the timing chain cover leaking. I was given a loaner and the repair was made in a couple days. Good professional service. More
Great car, great service My car has been taken care of by Malinda over the years at bredemann Lexus. The staff is attentive and the pricing is pretty fair compared to other My car has been taken care of by Malinda over the years at bredemann Lexus. The staff is attentive and the pricing is pretty fair compared to other independent shops in the area. The dealer offers rental cars and refreshments. Great amenities and Malinda is always on top of keeping me informed! More
Martha @ Bredemann was great! I needed an oil change, new tires and alignment for my ES350. I contacted Bredemann and spoke with Martha, who was very efficient and able to accommo I needed an oil change, new tires and alignment for my ES350. I contacted Bredemann and spoke with Martha, who was very efficient and able to accommodate my last minute request for service. In addition, she was able to provide me with a loaner so that I was able to drop off my car and immediately jump in one of theirs so that I was able to carry on with my day and get to work. Everything was seamless. My vehicle was repaired quickly and within budget, I couldn't have asked for a better customer service experience. More
Navigation Great assistance from Malinda and Martha for Bluetooth and Navigation help. I didn't buy my car here but I was treated like I did! Lovely and beautif Great assistance from Malinda and Martha for Bluetooth and Navigation help. I didn't buy my car here but I was treated like I did! Lovely and beautiful ladies with personalities to match! More
Scratch body repair I brought my car in this afternoon for a repair estimate on my bumper. I thought I would have to leave it for several days but Malinda looked at the I brought my car in this afternoon for a repair estimate on my bumper. I thought I would have to leave it for several days but Malinda looked at the repairs and said that her detail mechanic could buff the scrapes out. I was escorted to the waiting room. After about a half hour, Martha came to check on me and give me an update. I was given cookies and refreshments while waiting! After about 40 minute total wait, my car was scratch free and washed. My expectations were exceeded to say the least! I would have easily paid for the repairs and I appreciate the honesty and integrity of the staff for not taking advantage of me. I love that your staff ( Martha) is bilingual as I speak Polish too! More
!0,000 mile checkup with Martha Turaczy Martha was very pleasant, helpful and reliable. She arranged for me to get a ride to the train station by a porter and she called me at my office as Martha was very pleasant, helpful and reliable. She arranged for me to get a ride to the train station by a porter and she called me at my office as promised. I was very pleased with her service. More
Airbag Recall Replacement Part I brought my sisters car in for a recall. I waited for this repair for an airbag. I have never been to Bredemann Lexus prior to this visit helping m I brought my sisters car in for a recall. I waited for this repair for an airbag. I have never been to Bredemann Lexus prior to this visit helping my sister. I was treated like a star! Malinda and Martha are very friendly! Martha set me up in the lounge and Malinda had my car done in about one hour and half! I hope at some point in the future, I will also be a Lexus owner! More
Outstanding service (but ongoing trouble with car) The Bredemann Lexus service team is top notch - especially Malinda Montanez and the service manager (Dave). Malinda is a great listener and communi The Bredemann Lexus service team is top notch - especially Malinda Montanez and the service manager (Dave). Malinda is a great listener and communicator. She does a great job of keeping her clients informed re: the status of their repairs and tries her hardest to respect her clients' time by getting them in-and-out as quickly as possible (while still being highly attentive to their needs). I can't say my experience with my car has been great, but the service team has been a pleasure to work with. More