
Fields Lexus Glenview
Glenview, IL
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Honest After having a bad experience with another dealer, I took the car to Glenview. After describing the issue with my car, Marvin knew exactly what I was After having a bad experience with another dealer, I took the car to Glenview. After describing the issue with my car, Marvin knew exactly what I was talking about and got the repairs done in about 2 hours. Also Pat helped me out on pricing for the repair and told me I didn't need some of the stuff other dealer wanted to replace. Thank you Marvin and Pat for being honest. More
Excellence in service I recently visited Bredemann Lexus to have my RX serviced. Malinda and Martha were both incredible and I really love how personable these girls are. I recently visited Bredemann Lexus to have my RX serviced. Malinda and Martha were both incredible and I really love how personable these girls are. From the moment I drove in to the service department, I was immediately greeted and taken care of. The prices are reasonable and the service consultants are very knowledgeable and honest. They even detailed my truck after service, thank you Malinda and Martha! I would highly recommend Bredemann Lexus to my family and friends, always a great experience! More
Service Melinda and Christineprovide a great service experience at the dealership, I am always pleased with the service that I received. I appreciate the frie Melinda and Christineprovide a great service experience at the dealership, I am always pleased with the service that I received. I appreciate the friendliness of the staff and the willingness of the staff to always help me. More
Marvin and Pat The Service Advisors (Marvin & Pat) were very polite and knowledgeable. I would definitely go back with my car and tell my friends and family to have The Service Advisors (Marvin & Pat) were very polite and knowledgeable. I would definitely go back with my car and tell my friends and family to have their car service at Bredemann Lexus. More
Experts! Pat and Marvin solved an issue I had with a damaged tire/rim. Marvin extended his pro-complimentary expertise to resolve what benefited in savings wit Pat and Marvin solved an issue I had with a damaged tire/rim. Marvin extended his pro-complimentary expertise to resolve what benefited in savings within my budget. Traveling from Downtown Chicago to Glenview is well worth the experience. Thanks for everything Marvin and Pat! God Bless!!! More
Customer service I went to the dealership to get my oil changed. I had a very good experience. The prices are fair. Customer service is great! I really loved working w I went to the dealership to get my oil changed. I had a very good experience. The prices are fair. Customer service is great! I really loved working with Marvin and Pat!!! More
Could not be more pleased Awesome job as usual. I could not be more pleased with how I was treated by Malinda and the folks at Bredemann. Members of my family have been buying Awesome job as usual. I could not be more pleased with how I was treated by Malinda and the folks at Bredemann. Members of my family have been buying cars from the Bredemann’s since back in the 1970’s, when Mr. Bredemann Sr. had the Buick dealership in Park Ridge. There is a reason we keep coming back, and telling our friends and family to do the same, it’s the people. Again, many thanks for the way you guys treat us. Keep up the great work. It’s much appreciated. More
Informative I recently got my new passenger airbag recall taken care of on my IS250. Christine welcomed me and explained in detail why the airbag was getting repl I recently got my new passenger airbag recall taken care of on my IS250. Christine welcomed me and explained in detail why the airbag was getting replaced. While we were going over some additional work Malinda got my loaner pulled in and transferred what I needed right into the loaner and set my phone up! Bredemann ladies are on point! More
Paying attention to details - the little things count! I purchased a Lexus about four weeks ago from a great salesperson - Al Holmer. Great personality, great service, great follow through. Boy was I hap I purchased a Lexus about four weeks ago from a great salesperson - Al Holmer. Great personality, great service, great follow through. Boy was I happy. The price was fair and the service even better. So how do you top that? It's been said: "Don't sweat the small stuff... and it's all small stuff." Bredemann dealerships know this! When my Lexus was L-Certified they did a major service interval. I noted in the service book the key batteries were to be changed. Somehow - easily missed - mine had not been changed. About a week later I was getting the :low battery" signal for the key fob. I easily wrote Al who mentioned it to management who immediately had the issue corrected. I received by FedEx last Saturday an envelope from Martin Bredemann (who I think I read is fourth-generation Bredemann) inside were two batteries for my keys. A quick battery transplant with new batteries -voila - no more message. Now that's service at its finest. Sure, I could have shelled out the tenner for a couple of batteries but I guess I just wanted to see what kind of outfit I had been dealing with. Well, that great service sure as heck spoke volumes about character and knowing how to treat customers. I am a university professor and have taught for many, many years. I'm issuing an A+ to Al Holmer and Martin Bredemann and his dealership. To the head of the class you go, young men! More
Customer for life! I am so grateful for the service staff at Bredemann Lexus especially Malinda and Christine. I was supposed to be picking up my grandson and my tire li I am so grateful for the service staff at Bredemann Lexus especially Malinda and Christine. I was supposed to be picking up my grandson and my tire light came on, so i stopped in to quickly add some air to my tires. Christine greeted me with a smile and had someone check my tires right away. Unfortunately one of my tires was 15 pounds low. while I was discussing my options with Christine Malinda had put together an estimate on a replacement tire and verified it was in stock. i was inand out in no time. Great team work. More