Fields Lexus Glenview
Glenview, IL
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Always courteous I've used Bredemann dealership for services the past several years and they have always met or exceeded my expectations. Marvin D. has been my service I've used Bredemann dealership for services the past several years and they have always met or exceeded my expectations. Marvin D. has been my service rep and he is timely, courteous and professional, yet friendly and unassuming. Pat is also a great and courteous as well. More
Al Holmer one fine customer centered professional!!! Bredemann Lexus is the best! Well - almost the best .... Al Holmer is really the best! because we don't have relationships with companies - WE HAVE Bredemann Lexus is the best! Well - almost the best .... Al Holmer is really the best! because we don't have relationships with companies - WE HAVE RELATIONSHIPS WITH WITH PEOPLE!!! Al was the most gracious, helpful and overall, the best of the best when it came to fulfilling our every desire for customer service. We drove over four hours to see a particular car at the dealership. We met Al who took the time to listen to what we were trying to accomplish and we found another car which was perfect! His ability to listen to us and then provide excellence in seeing that we understood how to operate all of the new equipment was top notch. His humor, friendliness and knowledge of the product made us feel right at home and we felt so comfortable with our purchase. The next time we are looking or we have friends looking to purchase such fine vehicles we shall send them to Al at Bredemanns!!!! Thanks, Al - you are the best!! More
They know their stuff Went in to have a routine maintenance done, Pat answered all the questions I had about upgrading my brakes. I'll be returning to have them done. Marvi Went in to have a routine maintenance done, Pat answered all the questions I had about upgrading my brakes. I'll be returning to have them done. Marvin was great also. If Pat didn't have the answer he did. They worked very well together. Thanks, again! More
Express Oil I had expedited service through the Express selection. My car was taken care of by Malinda and Bluetooth phone by Martha. Love the Express option fo I had expedited service through the Express selection. My car was taken care of by Malinda and Bluetooth phone by Martha. Love the Express option for easy in and out! More
Tires,tires,more tires! I had just recently purchased a CT after having my 2005 IS 300 11yrs!!! Needless to say I have a lot of new features to learn about. I came into the s I had just recently purchased a CT after having my 2005 IS 300 11yrs!!! Needless to say I have a lot of new features to learn about. I came into the service and needed my tires checked Christine had my pressure adjusted while Malinda was quick to pair my phone and nice enough to answer some questions I had. This is why my CT is my second purchase from the Bredmanns More
Dream Team Just when you thought that there was no such concept as a step up from excellence, you meet the Dream Team at Bredemann Lexus in Gleniew. It starts w Just when you thought that there was no such concept as a step up from excellence, you meet the Dream Team at Bredemann Lexus in Gleniew. It starts with one of the most informed, intelligent, and truly delightful Service Advisor, Marvin D. He makes servicing your car not so "nerve-wrecking". He is a brilliant conversationalist with tons of car facts at his disposal and shares all information with patience, humor, and good spirit. You leave well-informed and confident that you have made the right decision in trusting him. Again just when you think there is no such step-up from excellence, you meet Pat, another Service Advisor. A kind woman who is dedicated to making the consumer/client at Bredemann have a comfortable experience with service; we all know that at other dealerships, this could very well be a nightmare. Again, the customer/client's needs and wishes are paramount to Pat and Marvin. They make certain that everyone leaves, not only satisfied, but truly happy with what has transpired at Bredemann. More
service w/dignity Bredemann Lexus treats their customers with great respect and dignity. All of the personnel work well with all types of people. I have been to other Bredemann Lexus treats their customers with great respect and dignity. All of the personnel work well with all types of people. I have been to other dealers and felt I have been talked down to or disrespected because of how I dressed that day or looked.At this dealer, you feel special ESP by Malinda. There are personal things she remembers about my car and my family. I appreciate the great service! More
Best Service artha at Bredemann Lexus goes above and beyond the line of duty. Service is always efficient, and done in a timely manner. We will continue.servicing artha at Bredemann Lexus goes above and beyond the line of duty. Service is always efficient, and done in a timely manner. We will continue.servicing our family SUV at this location. Thank you Martha and Lexus! More
Outstanding Service Dept. The service dept at Bredemann Lexus is terrific! Even though I rarely bring in my older RX for service due to little driving, coming in for my yearly The service dept at Bredemann Lexus is terrific! Even though I rarely bring in my older RX for service due to little driving, coming in for my yearly check up is always excellent. My most recent visit was with a young lady, Martha. I feel that each time I come in my vehicle is in good hands and my safety is their top priority. This visit I needed to have a few additional items replaced which were explained to me in great detail. Malinda was kind enough to help me transfer all my belongings into a rental as my vehicle needed to stay an extra day. These ladies worked side by side in order to get me all the information I needed and to get me on my way home before rush hour. Bredemann service continues to thrive in customer service! Excellent job girls! More
I was buying a new car Today me and my husband were shopping for a new car. We were amazed by the servise we got. The sales person was beyond anybodys expectations. He knew Today me and my husband were shopping for a new car. We were amazed by the servise we got. The sales person was beyond anybodys expectations. He knew he was talking about,we didn't feel any pressure of buying a car,he was so confident about the cars he is selling,he represented the company in the best way he could. In a comparison we shopped in lexus dealerships before and it felt like day and night. We deffinetly will recomend to all our friends and family. More