Fields Lexus Glenview

Martha @ Bredemann was great! I needed an oil change, new tires and alignment for my ES350. I contacted Bredemann and spoke with Martha, who was very efficient and able to accommo I needed an oil change, new tires and alignment for my ES350. I contacted Bredemann and spoke with Martha, who was very efficient and able to accommodate my last minute request for service. In addition, she was able to provide me with a loaner so that I was able to drop off my car and immediately jump in one of theirs so that I was able to carry on with my day and get to work. Everything was seamless. My vehicle was repaired quickly and within budget, I couldn't have asked for a better customer service experience. More

Navigation Great assistance from Malinda and Martha for Bluetooth and Navigation help. I didn't buy my car here but I was treated like I did! Lovely and beautif Great assistance from Malinda and Martha for Bluetooth and Navigation help. I didn't buy my car here but I was treated like I did! Lovely and beautiful ladies with personalities to match! More

Scratch body repair I brought my car in this afternoon for a repair estimate on my bumper. I thought I would have to leave it for several days but Malinda looked at the I brought my car in this afternoon for a repair estimate on my bumper. I thought I would have to leave it for several days but Malinda looked at the repairs and said that her detail mechanic could buff the scrapes out. I was escorted to the waiting room. After about a half hour, Martha came to check on me and give me an update. I was given cookies and refreshments while waiting! After about 40 minute total wait, my car was scratch free and washed. My expectations were exceeded to say the least! I would have easily paid for the repairs and I appreciate the honesty and integrity of the staff for not taking advantage of me. I love that your staff ( Martha) is bilingual as I speak Polish too! More

!0,000 mile checkup with Martha Turaczy Martha was very pleasant, helpful and reliable. She arranged for me to get a ride to the train station by a porter and she called me at my office as Martha was very pleasant, helpful and reliable. She arranged for me to get a ride to the train station by a porter and she called me at my office as promised. I was very pleased with her service. More

Airbag Recall Replacement Part I brought my sisters car in for a recall. I waited for this repair for an airbag. I have never been to Bredemann Lexus prior to this visit helping m I brought my sisters car in for a recall. I waited for this repair for an airbag. I have never been to Bredemann Lexus prior to this visit helping my sister. I was treated like a star! Malinda and Martha are very friendly! Martha set me up in the lounge and Malinda had my car done in about one hour and half! I hope at some point in the future, I will also be a Lexus owner! More

Outstanding service (but ongoing trouble with car) The Bredemann Lexus service team is top notch - especially Malinda Montanez and the service manager (Dave). Malinda is a great listener and communi The Bredemann Lexus service team is top notch - especially Malinda Montanez and the service manager (Dave). Malinda is a great listener and communicator. She does a great job of keeping her clients informed re: the status of their repairs and tries her hardest to respect her clients' time by getting them in-and-out as quickly as possible (while still being highly attentive to their needs). I can't say my experience with my car has been great, but the service team has been a pleasure to work with. More

Bluetooth music Malinda and Christine assumed with helping me pair my Bluetooth music! It's wonderful! I was helped without an appointment. He staff is friendly and k Malinda and Christine assumed with helping me pair my Bluetooth music! It's wonderful! I was helped without an appointment. He staff is friendly and knowledgeable with electronics.Thanks girls! More

Great Service Martha and Malinda, my family's service reps are kind, knowledgeable and treat us with exceptional respect. We feel that Bredemann Lexus service depa Martha and Malinda, my family's service reps are kind, knowledgeable and treat us with exceptional respect. We feel that Bredemann Lexus service department is like no other car facility we have been to. They never hesitate to answer questions and explain to us what our cars need to keep them running like they have when we first bought them. Whether I or my elderly father bring our cars in for service the girls are always willing to help with a smile. This is why we keep bringing our cars in for their routine oil service! More

Honesty is Everything I brought my Lexus in for service and was taken care of by Malinda. There were several things that needed to be repaired. I could not afford to do a I brought my Lexus in for service and was taken care of by Malinda. There were several things that needed to be repaired. I could not afford to do all of the repairs at once. Malinda and the mechanic (Ben) helped me choose the items that were essential to repair and to keep me safe while driving and explained the repairs in detail that I would need to have completed next. I will be coming in next month to finish the recommended repairs. I appreciate the advice and honesty of the Bredemann Dealership. I never felt pressured by the mechanic nor Malinda. I truly appreciate the assistance in helping me service my vehicle while on a budget. I left the dealership feeling safe and confidant about the choices I made with maintaining my vehicle. More

Attentive and quick I recently brought my moms ES in for service to Bredemann and Christine had met me at my car and asked how she could help. I didn't have an appointmen I recently brought my moms ES in for service to Bredemann and Christine had met me at my car and asked how she could help. I didn't have an appointment but she got me in anyway. I had mentioned that My mom needed minor body work. Malinda was quick to get a body shop over for an estimate. I was offered a shuttle service but the down time was nice. Thanks Bredemann for the quick and attentive service! More