Fields Lexus Glenview
Glenview, IL
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Martha Turaczy When we come in for service we feel like we are at the Four Seasons, super attention. Martha was kind, patient and concerned about us and the car. M When we come in for service we feel like we are at the Four Seasons, super attention. Martha was kind, patient and concerned about us and the car. My husband wanted to add that he feels like he is coming home when he sees the Service People.. Thanks to all in the Department. Tony and Rosemary Bellion More
Great customer service Because your employees are very professional and helpful. Especially Malinda she's always going out of her way to help me when I come in as a customer Because your employees are very professional and helpful. Especially Malinda she's always going out of her way to help me when I come in as a customer. More
Service friends My service tech rep was Martha and Malinda. I enjoy seeing my friends at the dealer. I am always pleased with the service, prices are fair and I am My service tech rep was Martha and Malinda. I enjoy seeing my friends at the dealer. I am always pleased with the service, prices are fair and I am always mailed service vouchers. Car wash team does a great job as well! More
Dave was knowledgeable and professional. I didn't feel pressured as I have at other dealerships. Dave was respectful, considerate and very helpful. He followed up after the sale and offered I didn't feel pressured as I have at other dealerships. Dave was respectful, considerate and very helpful. He followed up after the sale and offered to assist me with understanding various car features. More
Follow up I have purchased 2 Lexus from Bredeman and been pleased with each purchase. Service has always been excellent. My comment is about follow up. Stopped I have purchased 2 Lexus from Bredeman and been pleased with each purchase. Service has always been excellent. My comment is about follow up. Stopped in yesterday and had some questions regarding functions (I'm not good with manuals) and my salesperson, Jim Dyra spent so much time with me and answered all my questions and never looked at his watch once! I don't think other dealerships are like this once they have sold you the car..Kudos for Bredeman and Jim Dyra! Carol White More
Malinda in service Malinda helped me with repairing my airbag recall. I was given a new loaner car to drive while mine was being serviced. My car was washed and had a fu Malinda helped me with repairing my airbag recall. I was given a new loaner car to drive while mine was being serviced. My car was washed and had a full tank of gas when I picked it up. Malinda is efficient and friendly. Great customer service! More
Service Martha again has provided me with an excellent service visit! She is kind, outgoing and we always pick up where we left off. This visit was only for Martha again has provided me with an excellent service visit! She is kind, outgoing and we always pick up where we left off. This visit was only for a minor shield repair. I was in and out in no time. The car was washed, my bill was reasonable and this is why I continue servicing with Bredemann in Glenview! More
Superb Service My recent service visit at Bredemann Lexus was great. I love that there are WOMEN in the service area! I feel more at ease especially with Malinda. My recent service visit at Bredemann Lexus was great. I love that there are WOMEN in the service area! I feel more at ease especially with Malinda. She is confident and smart and I was explained in laymen's terms about the repairs I needed. My husband was out of town and I was not sure about what to do but after Malinda talked me and explained to my husband via email, about the costs and repairs, we all were on the same page and happy with the vehicle outcome. I came to pick up on a Wednesday and Malinda was not there, which she did make me aware of the day before. Martha explained my repairs and took my payment at the service counter. My car was brought inside and I was assisted by Martha and another young man. Both helped transfer my belongings to my car. After a long day, It was a relief for the help and those minor details made the experience at Bredemann one I will never forgot. Thank you for all that you do! More
Service I've been doing business with Bredemann for many years. Martha is really one of the best. She went above and beyond. Moving forward she's my go to for I've been doing business with Bredemann for many years. Martha is really one of the best. She went above and beyond. Moving forward she's my go to for service. More
Martha my service rep!!! My service rep Martha always goes above and beyond to ensure my service experience is nothing less then perfect! My regular scheduled service on my R My service rep Martha always goes above and beyond to ensure my service experience is nothing less then perfect! My regular scheduled service on my RX went as well as always! Her personality is what makes my service visits wonderful. She goes the extra step to make sure I understand all that is needed, explains in detail when it's done, and makes sure my vehicle is returned to me extra clean. Customer service is excellent at Bredemann Lexus More