Fields Lexus Glenview
Glenview, IL
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Dream Team Just when you thought that there was no such concept as a step up from excellence, you meet the Dream Team at Bredemann Lexus in Gleniew. It starts w Just when you thought that there was no such concept as a step up from excellence, you meet the Dream Team at Bredemann Lexus in Gleniew. It starts with one of the most informed, intelligent, and truly delightful Service Advisor, Marvin D. He makes servicing your car not so "nerve-wrecking". He is a brilliant conversationalist with tons of car facts at his disposal and shares all information with patience, humor, and good spirit. You leave well-informed and confident that you have made the right decision in trusting him. Again just when you think there is no such step-up from excellence, you meet Pat, another Service Advisor. A kind woman who is dedicated to making the consumer/client at Bredemann have a comfortable experience with service; we all know that at other dealerships, this could very well be a nightmare. Again, the customer/client's needs and wishes are paramount to Pat and Marvin. They make certain that everyone leaves, not only satisfied, but truly happy with what has transpired at Bredemann. More
Tires,tires,more tires! I had just recently purchased a CT after having my 2005 IS 300 11yrs!!! Needless to say I have a lot of new features to learn about. I came into the s I had just recently purchased a CT after having my 2005 IS 300 11yrs!!! Needless to say I have a lot of new features to learn about. I came into the service and needed my tires checked Christine had my pressure adjusted while Malinda was quick to pair my phone and nice enough to answer some questions I had. This is why my CT is my second purchase from the Bredmanns More
service w/dignity Bredemann Lexus treats their customers with great respect and dignity. All of the personnel work well with all types of people. I have been to other Bredemann Lexus treats their customers with great respect and dignity. All of the personnel work well with all types of people. I have been to other dealers and felt I have been talked down to or disrespected because of how I dressed that day or looked.At this dealer, you feel special ESP by Malinda. There are personal things she remembers about my car and my family. I appreciate the great service! More
Best Service artha at Bredemann Lexus goes above and beyond the line of duty. Service is always efficient, and done in a timely manner. We will continue.servicing artha at Bredemann Lexus goes above and beyond the line of duty. Service is always efficient, and done in a timely manner. We will continue.servicing our family SUV at this location. Thank you Martha and Lexus! More
Perfection indeed. It's always a joy and a great experience to visit the service dept at Bredemann Lexus. As soon as you drive your vehicle in, someone quickly greets y It's always a joy and a great experience to visit the service dept at Bredemann Lexus. As soon as you drive your vehicle in, someone quickly greets you with a smile and begins the check in process. On my last visit, the girls Martha and Malinda happily greeted me with a big smile and complimentary water bottles. Malinda is always up beat and courteous with her clients and is a pleasure to work with. She introduced me to Martha who's part of her "green team" crew and was very sweet and professional. Not only is Malinda and her team a pleasure, what keeps me visiting the service center is the HONESTY of all the work they do on my aging RX. Bredemann's service dept also offers competitive pricing on most all repair work for your vehicle. Plus, Lexus drivers have the advantage of a loaner vehicle while they service your car. Soon, I'm hoping to visit the sales dept to upgrade to a newer SUV and I expect the same "perfection" service that Bredemann is known for. More
Outstanding Service Dept. The service dept at Bredemann Lexus is terrific! Even though I rarely bring in my older RX for service due to little driving, coming in for my yearly The service dept at Bredemann Lexus is terrific! Even though I rarely bring in my older RX for service due to little driving, coming in for my yearly check up is always excellent. My most recent visit was with a young lady, Martha. I feel that each time I come in my vehicle is in good hands and my safety is their top priority. This visit I needed to have a few additional items replaced which were explained to me in great detail. Malinda was kind enough to help me transfer all my belongings into a rental as my vehicle needed to stay an extra day. These ladies worked side by side in order to get me all the information I needed and to get me on my way home before rush hour. Bredemann service continues to thrive in customer service! Excellent job girls! More
I was buying a new car Today me and my husband were shopping for a new car. We were amazed by the servise we got. The sales person was beyond anybodys expectations. He knew Today me and my husband were shopping for a new car. We were amazed by the servise we got. The sales person was beyond anybodys expectations. He knew he was talking about,we didn't feel any pressure of buying a car,he was so confident about the cars he is selling,he represented the company in the best way he could. In a comparison we shopped in lexus dealerships before and it felt like day and night. We deffinetly will recomend to all our friends and family. More
Service in minutes Got a torn tire when I experienced a pothole. Pat and Marvin were my service consultants and they were terrific. Got my service going and provided me Got a torn tire when I experienced a pothole. Pat and Marvin were my service consultants and they were terrific. Got my service going and provided me with a loaner in a matter of minutes. Called me late in the day to tell me the car would be ready first thing the next morning. In, out, and fixed perfectly in less than 24 hours.....I am happy! More
Best!! Everyone at Bredemann Lexus are very respectful, courteous and knowledgeable in dealing with the customers. Marvin and Pat are the right people to hav Everyone at Bredemann Lexus are very respectful, courteous and knowledgeable in dealing with the customers. Marvin and Pat are the right people to have on your side if you ever have any issues with your Lexus. I have been to several dealerships, in my time, purchasing all makes and model, so if you want excellent and honest service go to Bredemann Lexus!!! More
Malinda Andrew Christine service Malinda and Christine in service are the best! I come in and tell them my issues with the car and no questions asked, my car is fixed! Non nonsense a Malinda and Christine in service are the best! I come in and tell them my issues with the car and no questions asked, my car is fixed! Non nonsense and honest staff. I have been coming to Bredemann for 15 years! More