
Fields Lexus Glenview
Glenview, IL
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Excellent Martha is very attentive and helped me figure out exactly what was needed for my Lexus. I really appreciate seeing women in the service center because Martha is very attentive and helped me figure out exactly what was needed for my Lexus. I really appreciate seeing women in the service center because I feel as if I can trust them more with not telling me what I don't need. More
Scratched wheels Serviced the car for few years. Went for oil change, got car back with FOUR scratched 19inch LS460 premium wheels. Dealership said they did not perfor Serviced the car for few years. Went for oil change, got car back with FOUR scratched 19inch LS460 premium wheels. Dealership said they did not perform any work on the wheels so they could not scratch it. Opened Better Business Bureau case same response. So beware. You drop off Your car and get scratched bumper, it's not their fault because they only performed oil change and did not work on the bumper. And please, management, do not act like You care and write comments like 'please give us a call so You can help me resolve my problem' like You did on Google and Yelp. YOU HAD A CHANCE TO HELP ME, DO NOT ACT LIKE YOU CARE BY WRITING THAT YOU WANT TO HELP. PEOPLE READ REVIEWS ON YELP AND GOOGLE FIRST BEFORE GOING TO THAT DEALERSHIP! More
Excellent Trio Malinda-Martha-Christine are the best in service! I can always count on these three if I need anything! I always trust what they recommend and it sh Malinda-Martha-Christine are the best in service! I can always count on these three if I need anything! I always trust what they recommend and it shows with how well my car is maintained and how well it looks! More
Saturday Service at Lexus Excellent service at Bredemann. Martha, again has done a great job making sure my Service was complete and vehicle returned washed. Great dealership Excellent service at Bredemann. Martha, again has done a great job making sure my Service was complete and vehicle returned washed. Great dealership! Great service, comfortable waiting area, great car wash! More
Sanjee Repair The service mechanics and service techs at Bredemann Lexus are are the best. I did not purchase my car here (but I will in the future) and I was give The service mechanics and service techs at Bredemann Lexus are are the best. I did not purchase my car here (but I will in the future) and I was given the five start treatment. I had a noise that another dealer could not/would not address. I had the mechanic Vince, test drive with me and immediately he knew what it was. The service techs, Malinda and Martha, were so accommodating with I pads and soft drinks. The waiting lounge is lovely. Malinda was able to provide an estimate as soon as Vince was done inspecting the car and Martha was great at reviewing my charges at the check out desk. Thanks everyone who helped me with my car! More
The best Thanks Martha, you make easy my experience , THANKS.am caming back any time if my car needs anything,, really I feel that I can trust with any recomme Thanks Martha, you make easy my experience , THANKS.am caming back any time if my car needs anything,, really I feel that I can trust with any recommend solution that my car may needs, thanks. More
First Lexus A pleasure to drive. Quiet, comfortable, solid-feeling, and beautiful. Looking forward to some road trips. Husband and I are pleased with this purchas A pleasure to drive. Quiet, comfortable, solid-feeling, and beautiful. Looking forward to some road trips. Husband and I are pleased with this purchase so far. More
Amazingly awesome I came Into the dealership without an appointment. I had a flat tire the night before. Melinda immediately took care of me and had a new tire instal I came Into the dealership without an appointment. I had a flat tire the night before. Melinda immediately took care of me and had a new tire installed in my spirit put back in less than 45 minutes. She sensed my urgency And was completely efficient and accurate and helpful with getting me back on the roaf. Malinda was completely efficient and a helpful with getting me back on the road. More
Martha, Bredemann Lexus Service Consultant I purchased a Lexus ES350 in 2009 from Bredemann Lexus. I have returned twice a year to them for semi-annual car maintenance. My last two service visi I purchased a Lexus ES350 in 2009 from Bredemann Lexus. I have returned twice a year to them for semi-annual car maintenance. My last two service visits were managed by Martha, Bredemann Lexus Service Consultant. She is professional, knowledgeable and ever so willing to go above and beyond reasonable expectations. If anyone wants to have their Lexus serviced at Bredemann, I strongly recommend you seek out Martha. She is terrific. More
Excellent experience! My husband and I had exceptional service at Bredemann Lexus. Glenn, Al, and Mike were incredibly professional, friendly and trustworthy. We came in to My husband and I had exceptional service at Bredemann Lexus. Glenn, Al, and Mike were incredibly professional, friendly and trustworthy. We came in to look at a used Subaru we had seen online and worked with Glenn and Al when we arrived. The car was in pristine condition and we enjoyed our test drive. Al was very knowledgeable (despite the fact that it was not a Lexus) and made us feel very comfortable. We loved the car, but wanted to go home and think it over before deciding on the purchase. After a very unpleasant experience at another dealership days prior - pushy salesmen, misleading information and unprofessional behavior - we were thrilled when Al and Glenn gave us their business cards with a smile, told us to call if we had any questions, and let us walk out the door without a purchase. They won our business right there. We came back two days later with the intention of buying the car, and continued the pleasant experience. Al walked us through everything with a sense of humor and honesty. We met with Mike to go over financing, and he went above and beyond to make our purchase simple and efficient. Glenn followed up with us every step of the way to ensure our experience was positive and all our questions were answered. We could not have been happier with the level of customer service and care. We are grateful that they made the potentially stressful process of buying a car so easy. We would certainly return to Bredemann Lexus in the future and highly recommend this establishment and the employees with whom we worked! More