Fields Lexus Glenview

Needed new tires Marvin and Pat are an amazing team. I needed tires so they made it happen . 2 tires were in stock and 2 had to be ordered . Pat got me a loaner and my Marvin and Pat are an amazing team. I needed tires so they made it happen . 2 tires were in stock and 2 had to be ordered . Pat got me a loaner and my car was ready the next morning . It was such a seamless process . Thank you for being so patient with me and getting me in and out quickly . You have a customer for life ! More

Awesom Pat K and Marvin D, service consultants, were very courteous. They let me use a SUV so I could go out for breakfast while my SUV was being serviced. M Pat K and Marvin D, service consultants, were very courteous. They let me use a SUV so I could go out for breakfast while my SUV was being serviced. Marvin called me when my car was complete, which was only 45 minutes. The rest of the service department greeted me with a smile. More

Informative, helpful. Martha in service department was outs! My past experiences with other car dealer service departments have been frustrating. Bredemann Lexis/ Glenview has provided outstanding service to m My past experiences with other car dealer service departments have been frustrating. Bredemann Lexis/ Glenview has provided outstanding service to me for the past several years. Martha in the service department is my lifeline. She is professional, reliable and extremely helpful. Martha makes my experience at Bredemann a positive one. I feel comfortable contacting her with any questions about either of my two Lexus cars. Thanks. More

Exemplary service What was supposed to be a very daunting and stressful experience was made into a very pleasant one when my husband and I walked into Bredemann Lexus. What was supposed to be a very daunting and stressful experience was made into a very pleasant one when my husband and I walked into Bredemann Lexus. We had the pleasure of dealing with Ric Santos and he was exemplary in every way. Not once did we feel neglected nor did we get the feeling of being rushed or pressured into making a decision. We felt very important and valued as a customer. He was patient in showing us the many reasons why getting the 2017 Lexus GS 350 Fsport is the best decision to make, and boy was he right! It was pretty intimidating to see all the technology that we have to learn but Ric was able to give us a step by step tutorial and he even made sure that we got it right before we drove away. My family is now enjoying our new car! More

Magnificent Service I was in search for a CT 200h and I was in luck because they have 1 left. Al Holmer approached me, gave details about the car and he offered for a tes I was in search for a CT 200h and I was in luck because they have 1 left. Al Holmer approached me, gave details about the car and he offered for a test drive. What I like about Al is he is attentive. Al and Mike from finance gave me all the options/flexibility that they can. Transaction was really quick! 10/10 would buy from this dealer again! More

Best of the Best I was bringing my car in for routine service and Christine was helping me,going over what my car was due for a long with a few minor things I needed l I was bringing my car in for routine service and Christine was helping me,going over what my car was due for a long with a few minor things I needed looked at. In the meantime Malinda was getting my loaner car ready . I was having a difficult time with enform and getting the app set up on my phone which Martha was very helpful with. I was blown away by the team work Bredemann provides. Makes my life easier. More

Outstanding Service Visit Just purchased my Lexus Nx 200t in December and this was my first visit to the Bredemann Service Department. It was an exceptional experience and Mal Just purchased my Lexus Nx 200t in December and this was my first visit to the Bredemann Service Department. It was an exceptional experience and Malinda was an exceptional Service Advisor. More

Excellent Martha is very attentive and helped me figure out exactly what was needed for my Lexus. I really appreciate seeing women in the service center because Martha is very attentive and helped me figure out exactly what was needed for my Lexus. I really appreciate seeing women in the service center because I feel as if I can trust them more with not telling me what I don't need. More

Scratched wheels Serviced the car for few years. Went for oil change, got car back with FOUR scratched 19inch LS460 premium wheels. Dealership said they did not perfor Serviced the car for few years. Went for oil change, got car back with FOUR scratched 19inch LS460 premium wheels. Dealership said they did not perform any work on the wheels so they could not scratch it. Opened Better Business Bureau case same response. So beware. You drop off Your car and get scratched bumper, it's not their fault because they only performed oil change and did not work on the bumper. And please, management, do not act like You care and write comments like 'please give us a call so You can help me resolve my problem' like You did on Google and Yelp. YOU HAD A CHANCE TO HELP ME, DO NOT ACT LIKE YOU CARE BY WRITING THAT YOU WANT TO HELP. PEOPLE READ REVIEWS ON YELP AND GOOGLE FIRST BEFORE GOING TO THAT DEALERSHIP! More

Excellent Trio Malinda-Martha-Christine are the best in service! I can always count on these three if I need anything! I always trust what they recommend and it sh Malinda-Martha-Christine are the best in service! I can always count on these three if I need anything! I always trust what they recommend and it shows with how well my car is maintained and how well it looks! More