
Fields Lexus Glenview
Glenview, IL
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Extremely helpful Pat was very kind and understanding because I was running late they still took my car for service. Lexus is great when it comes to there service! Mar Pat was very kind and understanding because I was running late they still took my car for service. Lexus is great when it comes to there service! Marvin was also very helpful in providing me with a loaner. Thank you!!! More
Everyone greets with a smile 25,000 service was done satisfactorily and promptly. Marvin said I could wait and I had the complimentary breakfast which was very nice. Dealership is 25,000 service was done satisfactorily and promptly. Marvin said I could wait and I had the complimentary breakfast which was very nice. Dealership is exceptionally clean. Maintenance is a high priority in eating area and washroom. Pat was also very couteous and friendly. Everyone greeted me with a smile. More
No problems Marvin and Pat were very friendly and professional. I came to the Lexus service center to have my car checked for what I thought was a problem with th Marvin and Pat were very friendly and professional. I came to the Lexus service center to have my car checked for what I thought was a problem with the car. Marvin addressed my concerns and was able to have my car seen by a mechanic for a diagnostic exam. Thankfully my car came back with no issues! Thanks! More
Reliable Car Dealership Everyone at this dealership is outstanding to work with however, I have to say Martha is my number one service consultant. She has been a tremendous h Everyone at this dealership is outstanding to work with however, I have to say Martha is my number one service consultant. She has been a tremendous help each time we come in. She is friendly, helpful, knowledgeable, and provides excellent customer service. We will continue being Lexus customers at this location and it's all because of the staff in service and sales! More
Fast friendly service No appointment and I was helped by Malinda and Martha with navigation and climate control. Smart and friendly women in your company. I feel comforta No appointment and I was helped by Malinda and Martha with navigation and climate control. Smart and friendly women in your company. I feel comfortable bringing my car here! More
Awesom Pat K and Marvin D, service consultants, were very courteous. They let me use a SUV so I could go out for breakfast while my SUV was being serviced. M Pat K and Marvin D, service consultants, were very courteous. They let me use a SUV so I could go out for breakfast while my SUV was being serviced. Marvin called me when my car was complete, which was only 45 minutes. The rest of the service department greeted me with a smile. More
Needed new tires Marvin and Pat are an amazing team. I needed tires so they made it happen . 2 tires were in stock and 2 had to be ordered . Pat got me a loaner and my Marvin and Pat are an amazing team. I needed tires so they made it happen . 2 tires were in stock and 2 had to be ordered . Pat got me a loaner and my car was ready the next morning . It was such a seamless process . Thank you for being so patient with me and getting me in and out quickly . You have a customer for life ! More
Informative, helpful. Martha in service department was outs! My past experiences with other car dealer service departments have been frustrating. Bredemann Lexis/ Glenview has provided outstanding service to m My past experiences with other car dealer service departments have been frustrating. Bredemann Lexis/ Glenview has provided outstanding service to me for the past several years. Martha in the service department is my lifeline. She is professional, reliable and extremely helpful. Martha makes my experience at Bredemann a positive one. I feel comfortable contacting her with any questions about either of my two Lexus cars. Thanks. More
Exemplary service What was supposed to be a very daunting and stressful experience was made into a very pleasant one when my husband and I walked into Bredemann Lexus. What was supposed to be a very daunting and stressful experience was made into a very pleasant one when my husband and I walked into Bredemann Lexus. We had the pleasure of dealing with Ric Santos and he was exemplary in every way. Not once did we feel neglected nor did we get the feeling of being rushed or pressured into making a decision. We felt very important and valued as a customer. He was patient in showing us the many reasons why getting the 2017 Lexus GS 350 Fsport is the best decision to make, and boy was he right! It was pretty intimidating to see all the technology that we have to learn but Ric was able to give us a step by step tutorial and he even made sure that we got it right before we drove away. My family is now enjoying our new car! More
Magnificent Service I was in search for a CT 200h and I was in luck because they have 1 left. Al Holmer approached me, gave details about the car and he offered for a tes I was in search for a CT 200h and I was in luck because they have 1 left. Al Holmer approached me, gave details about the car and he offered for a test drive. What I like about Al is he is attentive. Al and Mike from finance gave me all the options/flexibility that they can. Transaction was really quick! 10/10 would buy from this dealer again! More