Fields Lexus Glenview

Keep up the great customer service! I have been happy to continue to bring my car into Bredemann Lexus and always get great service from Martha! She is always so helpful with any questi I have been happy to continue to bring my car into Bredemann Lexus and always get great service from Martha! She is always so helpful with any questions I may have and is always smiling! Great customer service! More

Tire Change/Competitive Price/Great Dealer I brought my car in to Bredemann Lexus for the first time for a flat tire. I had in a nail in it which caused it to go flat. I was assisted by Mali I brought my car in to Bredemann Lexus for the first time for a flat tire. I had in a nail in it which caused it to go flat. I was assisted by Malinda over the phone and she told me to ask for her when I came in. Malinda was such a pleasure to deal with. She was very informative and was conscious and respectful of my time. I thought I would be paying more since I was at the dealer but I did some price matching while I waited in the guest lounge and your prices are actually the same or just a tad less than other tire service facilities. Thank you for the great first impression! More

Great team I dropped off our car with a brake issue, and did not have an appointment. Pat got the car right into the shop, and Marvin called a few hours later no I dropped off our car with a brake issue, and did not have an appointment. Pat got the car right into the shop, and Marvin called a few hours later notifying us that the car was complete. Would definitely recommend Pat and Marvin and this dealership. Everyone works really great together. A great team! More

No complaints Took my Lexus in for a major problem and it was handled very professional. I was kept informed throughout the progress and everything works after the Took my Lexus in for a major problem and it was handled very professional. I was kept informed throughout the progress and everything works after the repair with no complaints. Thanks for the great service Marvin and Bredemann Lexus. More

Can't diagnose their own vechicles So after I was in an accident, I took it to this dealership to get diagnostics done on why my audio was not working after an accident. They miss diagn So after I was in an accident, I took it to this dealership to get diagnostics done on why my audio was not working after an accident. They miss diagnosed their own vehicle saying it was a bad amp, which my insurance company would not pay for because they could not relate it to the accident. On top of that, after I asked about if it was covered by warranty they stopped responding. I then took it to another dealership who knew what they were doing and actually found that it was a blown speaker. So not only did they cause my insurance company not to pay for it, I bought a new amp costing me $1000.00 which ended up not being the problem. If you want someone that knows how to diagnose their own vehicles, don't take it here. By the way, it was the service manager that diagnosed it. The one person that should know what they're doing. More

Recall Malinda was a big help when I dropped off my car for a recall for an airbag. I was given a loaner and my cat was full with has when I picked up. It Malinda was a big help when I dropped off my car for a recall for an airbag. I was given a loaner and my cat was full with has when I picked up. It was also washed and I had a new key battery. Malinda was great! More

Bredemann girls Rock Malinda Martha and Christine are rock stars! These Lexus girls are dependable smart and kind. They are my Lexus family. My Gx is top notch because o Malinda Martha and Christine are rock stars! These Lexus girls are dependable smart and kind. They are my Lexus family. My Gx is top notch because of them. More

Fast and easy The times that I have been to Bredemann, I have worked with Marvin or Pat. Those two must handle hundreds of customers a day but they get you in and o The times that I have been to Bredemann, I have worked with Marvin or Pat. Those two must handle hundreds of customers a day but they get you in and out like clockwork. It's a pretty easy experience and I've always had my work done there and been very happy. More

Maintaining car Great service woth malinda and martha. Routone check up woth bluetooth commction on my new phone. Clean and friendly service department . Love the n Great service woth malinda and martha. Routone check up woth bluetooth commction on my new phone. Clean and friendly service department . Love the new loaners More

Service I took my car in for service under my maintenance plan. I have 8500 miles on my car. Low and behold they found an oil leak, yikes! The staff in the se I took my car in for service under my maintenance plan. I have 8500 miles on my car. Low and behold they found an oil leak, yikes! The staff in the service department at Bredemann Lexus are so friendly, from the time you drive through the garage door until the time you drive out. Thank heavens for the maintenance plan and the fact that the leak was found. Marvin D was my Service Advisor. He was very reassuring about the repair that needs to be addressed on my vehicle. The fact that they could not pinpoint where the leak was coming from, he scheduled an appointment for the near future so they could inspect and repair. (They needed to clean the area where the oil was found) It is a very small leak I was told. My car will be repaired under warranty. I have all the confidence in the service department. Thanks Marvin, for your integrety and professionalism while helping me to resolve this issue! More