Fields Lexus Glenview

Recommend all my friends Fields Lexus Glenview Thank you for fast and best help from all personally you for fast and best help from all personally More

Fields Lexus service is top notch. Malinda is an expert advisor and super efficient. Azzan was very helpful and patiently showed me how to operate the brand new loaner. This is one of Malinda is an expert advisor and super efficient. Azzan was very helpful and patiently showed me how to operate the brand new loaner. This is one of the best service department in this industry. More

Went in recently for a few maintenance items to Fields Lexus in Glenview. This was for my ES350 sedan. Initially met with Kevin and then went over the issues with Jeff the manager. Consensus was to have c Lexus in Glenview. This was for my ES350 sedan. Initially met with Kevin and then went over the issues with Jeff the manager. Consensus was to have coolant flush, transmission drained & filled and new timing belt. Was done in a reasonable amount of time and I was on my way. More

Service was pretty great and Melinda was amazing. Very thorough and professional. I will most definitely be returning Very thorough and professional. I will most definitely be returning More

They were professional in their work in checking my car and giving it the necessary attention. and giving it the necessary attention. More

Have always received prompt and excellent service with this Lexus dealership. They go out of their way to provide quick and efficient service. Have been a customer for 24 years! this Lexus dealership. They go out of their way to provide quick and efficient service. Have been a customer for 24 years! More

Malinda was great service was great and done faster than was told. I was shocked with the free breakfast. It was amazing was told. I was shocked with the free breakfast. It was amazing More

My salesman, Nate, is best in class and the finance as well as management teams are great too. well as management teams are great too. More

I would like to recognize the service at this dealership from the sale to the service. They offered me a loaner on a very busy day after a holiday. Was greeted with a hello from everyone, the service writer from the sale to the service. They offered me a loaner on a very busy day after a holiday. Was greeted with a hello from everyone, the service writer Malinda was very efficient. And Carlos who gave me my loaner had another customer was very pleasant and professional acknowledged we when I walked up to the counter as if I was the first customer he had seen on this very busy morning. My Lexas was in for 5000 mile warranty's and did everything in 2 hours and the best part was I wasn’t asked to buy anything when I went to pick it up. And had my car right out side the service entrance washed interior cleaned. Was like a brand new car again. Thank you Fields Lexus team it’s appreciated. Cynthia More

Unfortunately, I am coming on here give a well-deserved, poor review of Fields Lexus. My first car with them was totaled this past June in an accident. I bought a new one off their lot in July this year. I poor review of Fields Lexus. My first car with them was totaled this past June in an accident. I bought a new one off their lot in July this year. I had it just one month and Apple CarPlay never worked properly (Siri was unable to voice text properly). First the Fields Lexus tech, Howard Meron, then the service crew claimed they had never seen this before and made me spend over an hour in my car as they had me try everything to make it work (after having my car overnight and telling me to pick it up as they thought they knew how to fix it). Nothing worked, except they did a system reset and my odometer jumped to over 1000 miles! I did NOT drive 1000 miles in one month! I could easily account for every day I had that car. They sent me home with my car saying they would contact the TX headquarters and contact me when they figured it out. When I got home I googled my Apple CarPlay problem and it turns out that Lexus has had this EXACT problem with many of their cars for YEARS! They knowingly sold me a defective car and did nothing to help. I was incensed. I emailed both my sales guy Keith Tennyson and the service tech Jeffry Holmstrom. It has now been TWO WEEKS and I have not heard from ANYONE at Fields. So guess what? I dumped the car and got a different brand. I'm out a ton of money, but at least EVERYTHING WORKS IN MY NEW NON-LEXUS CAR. NEVER AGAIN, LEXUS!! SHAME ON YOU!! More