Fields Lexus Glenview

My experience at Fields was awesome! Mike Kim was great to work with and he really tried to ensure that I got exactly what I wanted. I found the pre-owned Lexus I eventually bought on a major internet car to work with and he really tried to ensure that I got exactly what I wanted. I found the pre-owned Lexus I eventually bought on a major internet car site. I went to Fields to test drive it late Saturday and while we were working out the details of the purchase, they had closed. Since they had closed and they wanted to make sure the car was washed and waxed, AND I could speak with the Tech guy, Howard, we decided to postpone the purchase until Monday. During that time, the car price had dropped $1,000 on the online search sights. On Monday, the dealership honored the price. It felt real good to know that I was dealing with such an respectable company. I would highly recommend Fields as a place to buy your next car! Side note: Howard was amazing at helping me learn all the new features of my RX350. In addition, both Howard and Mike have been in touch with me since my purchase to see if I had any questions or concerns. That's customer service! More

We were represented by David Quan and Howard Meron. David Quan is not listed below and he was our sales person. My husband and I cannot say enough good things about him as well as the dealership in general. Quan is not listed below and he was our sales person. My husband and I cannot say enough good things about him as well as the dealership in general. David's youth had no bearing on his professionalism, his knowledge and ability to impart information as well as his overall demeaner, and execution to deliver outstanding. Howard was terrific and his tech support was generous. He spent quite a bit of time answering all of our questions and setting up the details. More

Malinda Montanez, This service consultant has very bad attitude, no professionalism at all. She acts like she owns the dealership, big chip on her shoulder. Avoid dealing with her at any cost I had to attitude, no professionalism at all. She acts like she owns the dealership, big chip on her shoulder. Avoid dealing with her at any cost I had to ask for service manger to address issue with my Lexus. More

I purchased a car from Fields Lexus in Glenview on 10/29/2020. The three representatives helping me, Bildsten (sales), Meron (tech support) and Kennedy (finance) were all very professional, extremely 10/29/2020. The three representatives helping me, Bildsten (sales), Meron (tech support) and Kennedy (finance) were all very professional, extremely knowledgeable and very friendly. It was an efficient, quick and pleasant experience. I highly recommend this dealership to anyone interested in a quality car. More

I generally do not post reviews online or say other things online, but for 25 years I have had excellent service from this dealership and its recent ownership change has been no problem. Jeff Kaddat things online, but for 25 years I have had excellent service from this dealership and its recent ownership change has been no problem. Jeff Kaddatz (Service advisor, now supervisor) and Tony Quinones (Service Technician) have always been honest and attentive. The most important thing for me has always been honesty; I have friends who did business with other dealerships were burned. Also, I have purchased five cars in the past 25 years with Wayne Phillips of this dealership as my salesperson. Fortunately, he is still there and I just this week bought another car there. Tom S. (Former Glenview resident who has, for the past 10 years, driven an hour rount-trip to this dealership for all service and sales - despite living Less than a mile from others.) More

I worked with Keith Tennyson purchasing my 2020 Lexus RX 350 from out of state. He made sure my purchase was smooth, sales pressure free, and was a pleasure doing business with. He has excellent customers s 350 from out of state. He made sure my purchase was smooth, sales pressure free, and was a pleasure doing business with. He has excellent customers service skills before and after the sale. I also wanted to thank Arlind Peci for all of his help through my purchase. Working with professionals like this will ensure I come back for repeat business in the future. More

Purchased my vehicle through Bredeman Lexus back in 2018, shortly before Fields purchased the dealership. Even though I'm still due 2 courtesy maintenance AND Fields keeps sending me "complimentary" service shortly before Fields purchased the dealership. Even though I'm still due 2 courtesy maintenance AND Fields keeps sending me "complimentary" service reminders, when I call to make an appointment, they state that I'm no longer eligible for the complimentary service. I even escalated to their service manager Anthony who stated: a. I am not eligible for complimentary service any longer (even though they keep sending me emails that I am), b. he stressed that since the last time I brought in the car, they are no longer Bredemen (and not responsible for any promises made when they were), and c. why don't I bring in my car anyway (and pay full price) so they "can introduce me to their reworked team." Huh? No Thanks. Their service has always been pretty good but waaay overpriced. I'll take my car elsewhere and will purchase my next vehicle from either Arlington or Highland Park Lexus - you blew it Anthony. More