Fields Lexus Glenview
Glenview, IL
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The service was excellent. Norma was wonderful. She was patient and knowledgeable! She worked with me to get the car I wanted and explained the technology in a clear user friendly manner. The car is fanta patient and knowledgeable! She worked with me to get the car I wanted and explained the technology in a clear user friendly manner. The car is fantastic. Brian was also very knowledgeable and efficient when it came to discussing extended warranties. More
We had a terrific experience buying a new car at Bredemann Lexus. Sue Guido was extraordinarily helpful. We had done some homework and so had identified a couple of vehicles to consider. Sue was ver Bredemann Lexus. Sue Guido was extraordinarily helpful. We had done some homework and so had identified a couple of vehicles to consider. Sue was very informative about the pros and cons of the various alternatives. And once we'd made a decision, Sue and Brian Larsen made the rest of the process (paperwork and so forth) as painless as possible. I'd happily recommend this dealership. More
It is often easy to have positive experiences when one is purchasing a new car, but Bredemanns has really earned my respect and continued business because of the professional and fair method of dealing of th purchasing a new car, but Bredemanns has really earned my respect and continued business because of the professional and fair method of dealing of their service department. To shorten a long story, a week ago I carried my 2008 RX-350 in for routine service and mentioned a battery issue to the service rep. After service, the battery checked out fine. Unfortunately, today in the driving rain I had to jump my battery to get it started. I drove to dealership immediately and was fit to be tied. In spite of that, Pat Kappel dealt with me professionally, discussed the nature of battery reliability and called in Dave Kappel to discuss what could be done to satisfy me. Dave suggested a very fair price for the new battery I needed and I felt my inconvenience was fairly taken into account. I left very satisfied and would highly recommended this service team. Their attentiveness makes it hard to consider any other make or dealer. More
As senior citizens we have purchased many cars throughout the years. We have never met a more knowledgeable and attentive salesman than Howard Meron. He spent a good deal of time with us not on throughout the years. We have never met a more knowledgeable and attentive salesman than Howard Meron. He spent a good deal of time with us not only to sell the car, but also to explain all of the features on the new car as well as the ones (which we were never told about) on the car already in our possession. He was friendly, well informed, honest and willing to spend unlimited time with us to ensure that we understood all the elements of the new auto that would increase our pleasure and convenience. Both my husband and I would 'Highly Recommend' Howard Meron as the perfect salesman to buy a new car from. Sincerely, Eleanor and Dan Zeff More
I rarely write these reviews but Charles Raslina was exceptional. He was very professional and I never felt as though I was being sold to or pressured. He answered my questions and made the process of b exceptional. He was very professional and I never felt as though I was being sold to or pressured. He answered my questions and made the process of buying my car pleasant. There is something special about the dealership. You dont get the feeling of uneasiness that you typically get when you walk into a luxury car dealership. You get a feeling of sincerity the minute you walk in and are grreted by a receptionist vs the salesman that can get to you first. HIghly reccomend them. More
The two sales people, Renis Pavlik and Howard Meron are undoubtedly two of the most caring and concerned sales people that I have yet to encounter. They go overboard trying to accommodate a customer and s undoubtedly two of the most caring and concerned sales people that I have yet to encounter. They go overboard trying to accommodate a customer and spare no effort to gain the solution to a problem. I would recommend to anyone interested in purchasing a Lexus to consult with them. They have the remarkable characteristics and personality to making a customer feel as if he is dealing with a family member or dear friend. It's interesting to see that their interest doesn't wane after the sale is completed. It has been well past a year since my purchase and yet I still see them from time to time sometimes only to say, "hello". More
I originally purchased a new RX350 in 2006 and at the end of last year traded that in for a new 2013 RX 350. The sales person I dealt with was Jim Dyra, who was recommended by another Lexus owner. Excellent of last year traded that in for a new 2013 RX 350. The sales person I dealt with was Jim Dyra, who was recommended by another Lexus owner. Excellent experience. I also own a Mercedes and the experience of taking my car into the Mercedes dealer vs. the Lexus dealer is not comparable. My recent service experience with Christine Hackl in the service dept. was typical of the experience I have dealing with Bredemann Lexus over the last 7 1/2 years. Excellent service and good value. I always feel I am dealing with a honest and reputable More
My husband and I can't express how much we enjoyed and appreciated Sue Guido as our sales associate. She was direct and upfront to all our questions, always friendly and gracious, and always going ou and appreciated Sue Guido as our sales associate. She was direct and upfront to all our questions, always friendly and gracious, and always going out of her way to accommodate us in anyway to make us feel comfortable and finding out any information for us. We were "just" looking that day for a Lexus and intended to research all options for price and dealerships. Sue never gave us that typical "salesmanship" pitch which I really appreciated. I had visited other Lexus dealers last year and working with Sue this time, we were sold and wanted to buy from her. I would absolutely recommend Sue to any one of my family/friends and will keep in touch with her. I hope this review was helpful and those looking for a sales associate, please ask for Sue. More
Our first exerience buying a Lexus at Bredemann in Glenview was an enjoyable one. We were given Al Holmer as the salesman who would help us. Al was motivated, kind, considerate, and honest. We knew Glenview was an enjoyable one. We were given Al Holmer as the salesman who would help us. Al was motivated, kind, considerate, and honest. We knew exactly what we were looking for and Al found it for us. I would recommend him and the Bredemann Dealership to any new customers. More
I have leased and/or purchased six Lexus automobiles from Bredemann over the past 22 years. Most of these purchases have been with Norma Morse who has been most helpful and cordial in her dealings. I would Bredemann over the past 22 years. Most of these purchases have been with Norma Morse who has been most helpful and cordial in her dealings. I would highly recommend her to anyone looking to purchase a new Lexus and would recommend the dealership as a whole for its outstanding service. This would extend, in particular, to both Pat Kappel andJeff Kaddatz in the service department. More