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Fields Lexus Glenview

Glenview, IL

4.8
1,648 Reviews

2000 Waukegan Rd

Glenview, IL

60025

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Showing 1,648 reviews

October 25, 2013

ALways outstanding, there is nothing like Lexus service: starts early, ends late, always polite and maximally accomodating. Howard Meron is honest, trustworthy, we have known him for years and highly recomm More

by rkdr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Meron
Oct 25, 2013 -

Fields Lexus Glenview responded

Thank you for this review and for your kind words! We are so glad you have had many positive experiences. Howard is wonderful, and we are lucky to have him on our team! Please call or stop in if you have any questions or concerns!!

October 19, 2013

I recently purchased a new 2013 Lexus ES working with Norma Morris. This was my 3rd purchase from Bred and the first time that it was a pleasure working with such a thorough and detailed salesperson. N More

by ladygolfer3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Morris
Oct 23, 2013 -

Fields Lexus Glenview responded

Thank you for this review. We are so happy you had a wonderful experience working with Norma Morris. We also want to thank you for your repeat business and being such a loyal customer. Please call us if you have any questions or concerns! We look forward to seeing you again in the future!

October 18, 2013

I was looking for a 2013 Lexus ES350 and I contacted several Lexus dealerships in the Chicagoland area over the phone and by email. This review is based only on the purchasing process and price negotiat More

by Ken100
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Angela Stefaneas
Oct 18, 2013 -

Fields Lexus Glenview responded

We sincerely apologize that your experience with us did not meet your expectations. The Bredemann Family of Dealerships has been serving Chicagoland for over 100 years now, and our goal every day is and always has been making sure our clients are completely satisfied in our sales and service departments. We take every comment from our customers very seriously in order to provide them with the highest level of service, so I would appreciate the opportunity to discuss your experience in more detail with you. At your convenience, please contact me by phone at (847) 510-5495 or by email at katiebredemann@bredemann.com

Oct 18, 2013 -

Ken100 responded

Hi Katie, Thank you for your response. I only ask that your salesmen be consistent. If you don't quote prices over the phone, that is fine. But don't have different people keep calling me afterwards trying to negotiate. Many times you only have one chance with customers. I purchased my first Lexus from you guys in 1997 and you were my first choice for this new one. Unfortunately, there is not much I can do to purchase from you if your salesman just flat out says "we don't negotiate over the phone."

October 17, 2013

Our salesperson,Howard Meron , could not have been better. He made buying a car a pleasant experience. He replaced the usual car salesman mentality of "pushiness" with friendliness and knowledge. A More

by debby49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Meron
Oct 18, 2013 -

Fields Lexus Glenview responded

Thank you for posting this review! We are so happy Howard was able to assist you during your new vehicle purchase. He is a true asset in our showroom, we are lucky to have him here! Congratulations on your new vehicle purchase and please call Howard, or any of our associates if you have any questions or concerns, until then enjoy your new car!

October 16, 2013

My husband and I have never looked forward to buying a new car. We've had some terrible car buying experiences in the past, and were a bit gun shy when going to Bredemann Lexus to look at a 2013 GX460. Ou More

by pkhajduk1003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renis Pavlik
Oct 16, 2013 -

Fields Lexus Glenview responded

Thank you for taking the time to post this review and for your kind words. We are absolutely thrilled to hear you had a wonderful experience while purchasing your new GX! We are also happy to hear both Renis and Brian were very accommodating and could assist you during the process. Customer service is key throughout the dealership, in sales and service and we hope to continue a pleasant experience for you when you come to visit! We look forward to seeing you when you stop in! Until then, we hope you are enjoying your new Lexus!!

October 15, 2013

Here's one happy new customer! My basic long-term negative attitude toward auto dealerships has now enjoyed a total reversal, thanks to BREDEMANN LEXUS IN GLENVIEW. From the pleasant--and surprisin More

by aregee7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renis Pavlik, Howard Meron, Malinda Montanez
Oct 15, 2013 -

Fields Lexus Glenview responded

Thank you for taking the time to post this review! We always try to go above and beyond to make the best experience possible for our customers. We are so glad you had a positive experience, and that both Renis and Brian were able to assist you with your purchase! We look forward to seeing you again in the future! Enjoy your new RX and stop in for a car wash!!

October 06, 2013

howard meron was extremely helpful to me when i went in to dealership to have someone help me connect my new I phone to the hands free device in my car .he was extremely knowledgeable ,very polite and very More

by kaner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Meron
Oct 07, 2013 -

Fields Lexus Glenview responded

Thank you for taking the time to post this review. We are very glad to hear Howard very extremely helpful when you stopped into the dealer to pair your new phone to your vehicle. We are lucky to have Howard in our showroom, he is very knowledgeable about the vehicles and technology. If you have any questions or need more assistance with anything, please call Howard or any of our associates, we are always happy to help!

September 24, 2013

One of the joys that I have in having my car serviced at Bredemann Lexus in Glenview, is to have the opportunity to have Malinda Nguyen as my Service Consultant. Malinda is very customer focus and strives t More

by adavi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez
Sep 30, 2013 -

Fields Lexus Glenview responded

Thank you for taking the time to post this detailed review and for your kind words. We will be sure to share this review with Malinda! We are thrilled to hear about your positive experience working with Malinda while bringing your car in for service. We are lucky to have Malinda in our Service Department! Please call Malinda or any of our associates if you have any questions.

September 18, 2013

ALWAYS give great, friendly service. TOPPED OFF MY GAS!!!!!!!! Who does that??? Waiting room has free coffee, soft drinks, water and a person who comes around with cookies and granola bars, never More

by nonnisark
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Hackl
Sep 18, 2013 -

Fields Lexus Glenview responded

Thank you for taking the time to post this review. We try our best to go above and beyond for each and every one of our guests. We are so glad to hear you are pleased with the service while your are visiting the dealership! If you have any concerns or questions, please give us a call!

September 12, 2013

I wish to extend thanks to the staff at Bredemann Lexus in Glenview, and to Mr. Al Holmer for making my car buying experience such a pleasant one. I also want to express my appreciation for the extra effo More

by dhori109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Holmer
Sep 13, 2013 -

Fields Lexus Glenview responded

Thank you for your kind words in this review. We will be sure to share this review with Al. We are delighted to hear your experience with Al was positive and pleasant. We hope you are enjoying your new car! Please call Al or any of our associates if you have any questions!

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