Fields Lexus Glenview

Always wanted a Lexus! After buying and driving several cars from another well-known luxury car mfg., I decided I would consider buying a Lexus and visit a dealer (Bredemann After buying and driving several cars from another well-known luxury car mfg., I decided I would consider buying a Lexus and visit a dealer (Bredemann) to see how I would be treated as a potential customer. From the moment I walked through the door and was greeted by Kathy Walsh, I felt like the most important person she had dealt with all day. Although the car/color (a white IS250) was not immediately in stock, Kathy assured me she would find one in the area ASAP. True to her word, I drove out of the dealership in my new Lexus in less than a week. Kathy has followed up since I've had the car, and I feel she is totally interested and dedicated to my satisfaction with the car and my learning all the features that make the car so wonderful to own and drive. I am now a proud Lexus owner and would recommend Kathy and Bredemann Lexus in Glenview to anyone who is considering to buy this automobile. More

Amazing Customer Service I purchased a Lexus ES350. Renis was incredibly knowledgeable and patient. I went in for a car tutorial being overwhelmed by the technology and afte I purchased a Lexus ES350. Renis was incredibly knowledgeable and patient. I went in for a car tutorial being overwhelmed by the technology and after spending 60 minutes with Renis, I left confident and loving my car even more. I was encouraged to come back for more lessons -- even just a minor question. This dealership is amazing, and everyone I met who works there was positive and very friendly. I cannot recommend this dealership and Renis any higher. Outstanding! Gloria, Northfield More

New Car Wonderful Experience I purchased by Lexus ES350 from Bredermann Lexus in Glenview today. I couldn' be happier with the service I received during the process. Additionall I purchased by Lexus ES350 from Bredermann Lexus in Glenview today. I couldn' be happier with the service I received during the process. Additionally, my saleswoman, Kathy Walsh, treated me respectfully and understood my needs as well as my dislike for the process in general. She spent time reviewing the car with me and has encouraged me to come back as many times as necessary to understand the working of the navigation system, etc. I plan to take advantage of their hospitality. More

A good experience I just purchased a 2014 ES 350H from Bredemann. While I might have hoped for a slightly better price, as a whole, the experience was a very positive o I just purchased a 2014 ES 350H from Bredemann. While I might have hoped for a slightly better price, as a whole, the experience was a very positive one. In large part, this was a result of dealing with Sue Guido. Sue was responsive to all my phone calls and emails. I had to wait for the car I wanted to become available. Sue kept me informed every step if the way. She's a professional with years of experience in automobile sales. She also took time to instruct me on my car's new technology...no doubt I'll be back for more of that. This purchase is my 4th Lexus. Last time, I dealt with another Lexus dealership in closer proximity to my house. This time, I was back to Bredemann. I so appreciate their straight forward approach. More

Bredemann Lexus outstanding customer service We recently purchased a previously owned SUV Form Bredemann Lexus. Our Sales Consultant made every effort to accommodate our needs. We could not recom We recently purchased a previously owned SUV Form Bredemann Lexus. Our Sales Consultant made every effort to accommodate our needs. We could not recommend this organization more highly. Thank You to Jim Dyra, and the Entire Team at Bredemann Lexus More

Excellent Experience! Kathy and Sue were friendly, well informed, and honest during my experience at Bredemann. There were no surprises during the process of buying a car a Kathy and Sue were friendly, well informed, and honest during my experience at Bredemann. There were no surprises during the process of buying a car and I felt comfortable the entire time. Thanks for the excellent experience at Bredemann Lexus. More

Quality service Sue was helpful and well-informed about the vehicle we purchased. She encouraged us to feel free to call or return with any questions concerning the N Sue was helpful and well-informed about the vehicle we purchased. She encouraged us to feel free to call or return with any questions concerning the Navigation system. Enjoyed working with Bredemann Lexus. More

The Manager, Tim and the Sales People...TERRIBLE! I wanted badly to make a deal and to buy a Lexus which I did...with Lexus of Highland Park. When at Bredeman, I felt bullied and pressured without bei I wanted badly to make a deal and to buy a Lexus which I did...with Lexus of Highland Park. When at Bredeman, I felt bullied and pressured without being given much information. I left and did some more research and out of convenience (they are located 2 minutes from my work), I called Norma a sales person there that had been recommended to me. Not only did she never return my calls but when I called and spoke with the manager to see what he could do for me regarding a quote...he spoke to me with disrespect, was annoyed to talk with me over the phone instead of in person and told me so and in a condescending tone gave me a number and said "You won't find any better than that" and it was a number almost $100/month more than Lexus of Highland Park. Tim was a jerk and I would NEVER do business with Bredeman Lexus dealership. My experience with Highland Park was night and day in comparison on every level!! More

wonderful customer experience Dave Hahnenstein, our salesman, has been wonderfully attentive over the many years of our customer relationship with Bredemann. The service departmen Dave Hahnenstein, our salesman, has been wonderfully attentive over the many years of our customer relationship with Bredemann. The service department is also excellent, particularly Pat Kappel, who has gone out of her way to attend our needs. More

Leasing a car from Kathy Walsh was a delight!! I received a call from Kathy about leasing another RX and we quickly made a deal which was acceptable to both of us. I found her to be a personable I received a call from Kathy about leasing another RX and we quickly made a deal which was acceptable to both of us. I found her to be a personable and honest salesperson who was delightful to deal with. It is apparent that she is good at what she does and enjoys it equally. A salesperson like Kathy is what Lexus is all about! I also had the good fortune to meet with John Hash who is the sales manager. He is equally good at his job and also very responsive to what is happening there. In finance Jim Kennedy made the deal very easy. There were no surprises and he was very efficient at his job. I just came home shortly with my new car and am happy to share my experience. I can not imagine going elsewhere for my next Lexus. More