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Fields Lexus Glenview

Glenview, IL

4.7
1,721 Reviews

2000 Waukegan Rd

Glenview, IL

60025

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Showing 1,721 reviews

August 15, 2023

Very pleased and I Al very happy with the car. People were very helpful and nice More

by Zinad2
Recommend Dealer
Yes
Employees Worked With
Bob
Aug 16, 2023 -

Fields Lexus Glenview responded

We are thrilled to receive your 5-star review of Fields Lexus Glenview! Thank you!

August 10, 2023

I have purchased 8 cars from this dealership and my cars are insured through my employer. When I purchased this last vehicle they held my car hostage until I could get my name on the insurance card. This is More

by steinbergm5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Bildsten, Jim Dyra, Salina Villarreal
Aug 11, 2023 -

Fields Lexus Glenview responded

I'm sorry to read about the inconvenience you experienced during your recent purchase. We understand how valuable your time is and we apologize for any delay. Our policies and procedures have changed in the recent year and I’m sorry this wasn’t explained to you before you arrived to purchase the vehicle. Thank you, Elana Maxwell - General Manager

August 05, 2023

Performed the service promptly without upselling! Provided a good sandwich too! Will definitely continue to work with them. More

by Marqevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Quintana
Aug 08, 2023 -

Fields Lexus Glenview responded

We're glad to know you had a positive experience with us at Fields Lexus Glenview! We always aim for prompt service and customer satisfaction. Looking forward to seeing you again soon, enjoy the sandwich!

July 29, 2023

Excellent. Keep up with the good work . Breakfast was fantastic, nice and conducive environment!!!👍. Good staff team More

by Funmiimanlihen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez, Kevin Barth
Aug 01, 2023 -

Fields Lexus Glenview responded

We're glad to know you enjoyed your experience at Fields Lexus Glenview! Thanks for the kind words about our team and we look forward to seeing you again soon!

July 27, 2023

We took our Lexus RX350 in for a 90,000 mile check up. Malinda was very pleasant, knowledgeable, and efficient. She went over all the items included in the check up, and said they would be in touch, if a More

by klrfish4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez
Jul 27, 2023 -

Fields Lexus Glenview responded

We're delighted to know that your visit went smoothly and efficiently at Fields Lexus Glenview. It's great to see Malinda provided excellent service and kept you updated throughout the process. Thanks for sharing this fantastic review, and we hope to see you back!

July 26, 2023

This dealership truly believes in customer service. They are the best. Would recommend to everyone for a new or used car. More

by N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Meron , Al Holmer, Salina Villarreal
Jul 27, 2023 -

Fields Lexus Glenview responded

We're delighted to know you had a great experience at Fields Lexus Glenview! Thanks for recommending us, we appreciate your support.

July 25, 2023

Great attention to detail. Kept updated throughout the process. Very kind and informative. Top notch service. More

by Mitonarg1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang
Jul 26, 2023 -

Fields Lexus Glenview responded

We're delighted to know you appreciated our attention to detail and communication at Fields Lexus Glenview. Thank you for your support, we aim to provide top-notch service every time! safe travels until we see you next time!

July 17, 2023

Field Lexus in Glenview il offers great service - (pricie), excellent follow up and customer amenities. If you call for assistance with settings etc. Very knowledgeable. More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Buktenica, Kevin Barth
Jul 17, 2023 -

Fields Lexus Glenview responded

Jane, thank you for the great review and feedback! We're so glad to hear that you had a positive experience with our team at Fields Lexus Glenview. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Have a wonderful day!

July 12, 2023

I arrived to the dealership and given a time estimate for the work performed. This dealership has a complementary breakfast/lunch so that made my 2hr stay easier. Pleasant environment and friendly staff. Th More

by Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Barth
Jul 13, 2023 -

Fields Lexus Glenview responded

Francisco, we're so glad to hear that you had a pleasant experience at Fields Lexus Glenview! Thank you for taking the time to leave us such a positive review. We hope you enjoyed your complimentary breakfast/lunch and look forward to serving you again in the future. Have a great day!

July 03, 2023

Staff personnel are friendly and courteous. Service is punctual The waiting area is comfortable, with ample drinks and snacks for customers. More

by clemgascon
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang, Kevin Barth
Jul 05, 2023 -

Fields Lexus Glenview responded

Thank you for the great review! We're glad to hear that our team at Fields Lexus Glenview has provided friendly and punctual service. We strive to make your wait as comfortable as possible, so we're delighted you've appreciated our drinks and snacks. Drive safely, and we'll see you next time!

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