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Fields Lexus Glenview

Glenview, IL

4.7
1,721 Reviews

2000 Waukegan Rd

Glenview, IL

60025

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Showing 1,721 reviews

September 13, 2023

Ok dealership. Had to involve GM to sort things resolved. After that they were very helpful. More

by Yp
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Quintana, Kevin Barth
Sep 14, 2023 -

Fields Lexus Glenview responded

While I am happy to hear that your concerns have now been resolved, I apologize that you encountered any difficulties. We strive to make everything smooth and seamless for our customers and we hope to have another opportunity to work with you in the future. In the meantime, if there is anything else you would like to share or discuss, please be in touch directly. Thank you, Anastasia Stergiou - Service Director - 8475105460

September 11, 2023

Very friendly and competent. Cafe/breakfast was great. Will never order a loaner again. Staff was excellent. More

by Krdollaske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca James
Sep 12, 2023 -

Fields Lexus Glenview responded

We're glad to know you enjoyed the cafe and found our team at Fields Lexus Glenview friendly and competent. We appreciate your feedback, thank you!

September 09, 2023

I have had my Lexus ES serviced at Field's Lexus for several years following their purchase of the dealership from Bredemann. They are very efficient and, because I live a good distance from the dealers More

by bruno.graziano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca James
Sep 11, 2023 -

Fields Lexus Glenview responded

Bruno, it's great to know that you've had consistently positive experiences with our team at Fields Lexus Glenview. We'll always be here to provide efficient service and accommodate your needs. Thanks for the kind words!

September 07, 2023

Just bought our fourth Lexus from Brad Biltsen at Field’s Lexus Glenview - always a pleasant efficient process. More

by Dorothy Karr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Howard Meron, Brad Bildsten
Sep 08, 2023 -

Fields Lexus Glenview responded

Dorothy, it's fantastic to know you've had consistently great experiences with Brad at Fields Lexus Glenview. Thanks for sticking with us and enjoy your new Lexus!

September 03, 2023

excellent communication, turnaround, options, explanation,, (I don’t have time to complete a fifteen word response) More

by lynngg4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Buktenica
Sep 05, 2023 -

Fields Lexus Glenview responded

We appreciate your feedback and are glad to know you found our communication, options, and explanations at Fields Lexus Glenview excellent. Thanks for taking the time to leave a review!

August 29, 2023

Al was a great sales person. He was responsive, giving me as much time as I needed making decisions and answering my questions. A+ rating!!! Merry More

by merrybrayman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Holmer
Aug 30, 2023 -

Fields Lexus Glenview responded

Merry, we're delighted to know that Al provided you with such a positive experience at Fields Lexus Glenview. We appreciate your A+ rating and kind words!

August 28, 2023

Great experience in this newly remodeled Lexus of Glenview. Nate and Dave worked together to make this purchase happen for us. Josh was awesome with the technical setup for both of us - super knowled More

by Doc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh (Tech), Nathaniel Boma, Dave Buktenica, Salina Villarreal
Aug 29, 2023 -

Fields Lexus Glenview responded

Doc, it's fantastic to know that Nate, Dave, Josh, and Salina all contributed to your great experience at Fields Lexus Glenview. We're glad you appreciated our newly remodeled dealership as well! Thanks for the review!

August 23, 2023

Bad experience, Brad in sales valued my 2020 NX300 $4000.00 less than Woodfield Lexus did. I would not recommend Brad as your sales consultant! More

by leonavatin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brad Bildsten
Aug 23, 2023 -

Fields Lexus Glenview responded

I'm sorry to learn about your negative experience. We aim for transparency and fairness in all our deals so it's upsetting to know that you were not satisfied with our offer. If you're open to discussing this further, please reach out directly—I'd like the opportunity to address any concerns you may have. Thank you, James Kennedy - Pre-Owned Sales Manager - (847) 510-5535

Aug 23, 2023 -

leonavatin responded

Now the management wants to talk to me, why didn't you come out of your office when I was there? I guess I'll have too call Dan and talk to him.

August 22, 2023

Great car buying experience. Worth the one hour drive from down south. They had the car I wanted at a fair price. They gave me a fair price on my trade in.. Nate was very str More

by NancyK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Boma, Salina Villarreal
Aug 23, 2023 -

Fields Lexus Glenview responded

Thanks for making the drive to choose Fields Lexus Glenview, Nancy! Nate, Salina, and our team are committed to seamless service and stellar experiences for all of our customers. Congratulations on your new car!

August 21, 2023

I husband and I have continued to buy our cars here because we love their service dept. they are thorough..efficient.. and very detailed. Great job, Malinda and also a shout out to Marvin. 👏👏👏 More

by donnajamari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez, Marvin Dumanlang
Aug 22, 2023 -

Fields Lexus Glenview responded

Donna, we're delighted to know that you and your husband continue to choose Fields Lexus Glenview for your car purchases. It's great hearing Malinda and Marvin are providing the thorough service you deserve!

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