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Fields Lexus Glenview

Glenview, IL

4.7
1,685 Reviews

2000 Waukegan Rd

Glenview, IL

60025

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Showing 1,685 reviews

August 31, 2015

Job well done My service experience with Malinda and Martha was wonderful. Malinda explained my repairs and had the car delivered to my house since I did not have More

by Brett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez, Martha Turaczy
Aug 31, 2015 -

Fields Lexus Glenview responded

Thank you for sharing your experience with us online Brett! We appreciate you taking the time to post this review. We are so happy to hear both Malinda and Martha were so helpful during your visit for service. If you have any questions or concerns, please give us a call.

August 31, 2015

Great experience and service Had a great experience buying my Lexus RX350. Steve Spirtz was my salesman and he was great. His advice was very very helpful in making my final decis More

by Rosie71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Spritz, Malinda Montanez, Marvin Dumanlang
Sep 01, 2015 -

Fields Lexus Glenview responded

Customer service is key, in sales and service and we are proud to read your review. We are so pleased to hear our staff was able to make your visit positive and enjoyable. We appreciate your kind words and for posting this review.

August 31, 2015

Excellent customer service! Recently had my lexus serviced and it was the best experience I have had in the past 5 years. Customer service was great from the start, employees wer More

by yodam20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez, Martha Turaczy
Sep 01, 2015 -

Fields Lexus Glenview responded

We are so happy to know you enjoyed your experience in service while working with both Malinda and Martha! Thank you for taking the time to post this review.

August 31, 2015

This is why I come back time after time! I recently was in for a routine service on my Lexus and I was impressed (as I always am) at the professionalism and great service I continue to receiv More

by LuvmyLex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez, Pat Kappel, Martha Turaczy
Sep 01, 2015 -

Fields Lexus Glenview responded

Thank you for taking the time to post this kind review. We look forward to many more positive experiences with you in the future!

August 27, 2015

A Very satisfied Bredemann customer I've been a Bredemann customer for twenty three years & have only the best things to say about the sales & service teams!! I walk in there & it's alm More

by Gail123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Morris, Dan Foreman, Christine Hackl, Malinda Montanez, Jeff Kaddatz, Pat Kappel
Aug 28, 2015 -

Fields Lexus Glenview responded

Thank you so much Gail for this kind review and being a loyal customer of ours over the years! We are so happy to know you have had many enjoyable experiences when visiting the dealership, for sales or service. We hope to continue many more with you in the future. We are always happy to assist with your vehicle needs, please do not hesitate to ever reach out to us if there is something you may need!

August 26, 2015

Thank you for great service! I have never had anything but a pleasant experience at Bredemann Lexus. Malinda makes me feel confidant about the repairs the mechanics have done to More

by ProudLexusOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez
Aug 27, 2015 -

Fields Lexus Glenview responded

We are so happy to hear Malinda was able to make your visit pleasant! We appreciate you taking the time to post this kind review.

August 26, 2015

Do NOT shop at this Lexus dealer. Extremely disappointed that they have sales managers like Tim Ryan working at this dealership that try to intimidate them when purchasing a car. This More

by Dorothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Ryan - horrible behavior that should not be tolerated
Sep 15, 2015 -

Fields Lexus Glenview responded

Dear Dorothy, I am sorry that you were unable to purchase another Lexus from us recently. We try extra hard to keep our current customers happy so we can earn the repeat business. We looked in to your conversations with on of our Sales Managers and tried to understand why you were upset. Apparently there was a difference between what you expected as a trade-in allowance versus what our Used Car Manager appraised it for. I am sorry that there was a difference we could not reconcile this time. Please call me if there is anything we ca help with. You can reach me by phone at (847) 510-5495 or by email at katiebredemann@bredemann.com. Thank you, Katie Bredemann

August 22, 2015

Great service and knowledgable employees Howard Meron is a knowledgable, friendly and patient salesman. We have purchased several Lexus from Howard and he never disappoints. Howard clearly More

by weber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hash, Howard Meron, Jeff Kaddatz, Pat Kappel, Jose Montanez
Aug 24, 2015 -

Fields Lexus Glenview responded

Thank you for posting this kind and detailed review. We appreciate your loyal business over the years and look forward to many more positive experiences with you at the dealership. Congratulations on your new Lexus, we hope you are enjoying it. Please give us a call if you have any questions, concerns or need to review the features your vehicle has to offer. We look forward to seeing you around the dealership!

August 20, 2015

Prompt, courteous and efficient. Martha: Thanks for fitting my Lexus ESH into the busy service schedule today. I received prompt, efficient, friendly customer service, the hallmark at More

by ACB
Customer Service
Recommend Dealer
Yes
Employees Worked With
Martha Turaczy
Aug 20, 2015 -

Fields Lexus Glenview responded

We are so happy to hear you had a positive experience while visiting for service. Thank you for your review Anne!

August 20, 2015

Service Excellent service advisor from Martha T and Malinda M. I go to Lexus service almost ever month as my whole family own Lexus.I feel like it is my 2nd More

by My Lexus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez, Martha Turaczy
Aug 21, 2015 -

Fields Lexus Glenview responded

We appreciate you taking the time to leave us this review. We look forward to assisting you with any vehicle needs you may have in the future. Please do not hesitate to give us a call if you have any questions or concerns.

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