
Fields Lexus Glenview
Glenview, IL
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Your service rep Martha Turaczy was very professional, very Your rep Martha was very pleasnt and efficient.Yesterday she got a tchnician very quickly to check my problem ( the right rear window mirror) checked Your rep Martha was very pleasnt and efficient.Yesterday she got a tchnician very quickly to check my problem ( the right rear window mirror) checked the parts dept. to order a new one, set our appt for the next morn.. Took care of me immediately And the job was done in 1 hour as she initially said it would be done. More
Excellent Customer Service! Martha & Melinda were both super helpful. I took my car in for service and additional work was needed. They explained it to me in terms I understood a Martha & Melinda were both super helpful. I took my car in for service and additional work was needed. They explained it to me in terms I understood and make the process very seamless. Both were super friendly and helpful. Great additions to your team! More
Outstanding service and workmanship! Mike Kempke, Christine Hackl, Malinda Nguyen, and Martha Turaczy all made my visit to Bredemann Lexus a pleasant experience. They have excellent peop Mike Kempke, Christine Hackl, Malinda Nguyen, and Martha Turaczy all made my visit to Bredemann Lexus a pleasant experience. They have excellent people skills and are very considerate of the customer. The work done by Mike's crew was outstanding. Mike, Christine, Malinda, and Martha attended to all my needs and made the whole service process easy. They all are industrious, dedicated, courteous, and very considerate people. I have never been treated so well. I strongly recommend Bredemann Lexus for all automotive needs. Tony N. More
Frozen door lock On Dec 19, 2015, my Lexus door lock froze, and I was not able to open it with my regular key. I needed to get it fixed and solve the problem --- On Dec 19, 2015, my Lexus door lock froze, and I was not able to open it with my regular key. I needed to get it fixed and solve the problem --- my wife Victoria and I were leaving for Florida the day after. So --- as in the past --- without hesitation --- I decided in a nanosecond: MARTHA TO THE RESCUE! I called her, and even though it was a very busy pre-Christmas Saturday, she told me to see her right away! Upon my arrival she took matters into her own hands and made sure the problem was solved within couple of hours. She also made me an extra push-button electronic key and we were set to go. Martha is the sort of dedicated professional that is attentive and cogent, patient and anticipatory in her questions, concerns and results. Above all, she remains a person we can depend on. We do thank you, Martha. You do not cease to amaze us. You continue to be thoroughly dedicated, outstanding and genuine. . And, of course -- any time my Lexus decides to act up in the future, I will not hesitate to call: MARTHA TO THE RESCUE! --- Les and Victoria Wolkowski More
Great experience, thank you, Marta!👍 Martha is a pure pleasure to deal with. Always professional and friendly. I recommend Martha and this dealership to all my friends. I am glad you ar Martha is a pure pleasure to deal with. Always professional and friendly. I recommend Martha and this dealership to all my friends. I am glad you are so close to my home. Will be back in March!!!?? More
Great Experience and Service! I wanted to make sure I gave a big thank you to Bredemann Lexus and Marvin D. for the amazing experience and service. I brought my car in for service I wanted to make sure I gave a big thank you to Bredemann Lexus and Marvin D. for the amazing experience and service. I brought my car in for service and Marvin D. made the whole process very quick and easy. My overall experience was great! The service here is outstanding and I would definitely recommend this place to everyone! Thank you again Marvin D. keep up the good work! More
Excellent Customer Service I would like to give a big thank you to Marvin D. from Bredemann Lexus. I took my car in for service last week and he took care of everything! I was e I would like to give a big thank you to Marvin D. from Bredemann Lexus. I took my car in for service last week and he took care of everything! I was even able to leave in a reasonable time. Very happy with my experience and the excellent customer service. More
Excellent servi e I brought my parents car in for service today and was greeted by Malinda. The battery needed replacement. I didn't have an appointment but I was giv I brought my parents car in for service today and was greeted by Malinda. The battery needed replacement. I didn't have an appointment but I was given a ride to my yoga class down the street. The car was done before my workout! I can see why my parents continually service at the Bredemann's! More
Great customer service They really do care about you as a customer. They are very knowledgeable and always friendly. We live near the Lexus dealership in Schaumburg IL, but They really do care about you as a customer. They are very knowledgeable and always friendly. We live near the Lexus dealership in Schaumburg IL, but drive all the way to the Glenview dealership, because we are treated like valued customer. More
Excellent Customer Service Just completed a lease on an RX450. It is my fifth vehicle from Bredemann Lexus. Renis and the rest of the staff were most attentive and went the ex Just completed a lease on an RX450. It is my fifth vehicle from Bredemann Lexus. Renis and the rest of the staff were most attentive and went the extra mile to get the exact vehicle I wanted with time running out on the promotional event. I can't say enough good things about this dealership - total excellence from sales through servicing. More