
Fields Lexus Glenview
Glenview, IL
Filter Reviews by Keyword
By Type
Showing 1,719 reviews
Another excellent service experience! About a month ago I brought my Lexus ES350 in for service and repair of a small dent on the trunk. Malinda Montanez, service representative, did an e About a month ago I brought my Lexus ES350 in for service and repair of a small dent on the trunk. Malinda Montanez, service representative, did an excellent job making sure all work was performed as quoted and in a professional timely way. Because of that experience I brought my daughters car's CRV in for minor dent repair on 1/26/16. Again Malinda did an excellent job of coordinating the work with Skip, their dent repair specialist, and making sure the work was performed to my satisfaction. I would highly recommend Bredemann Lexus, Malinda Montanez, and their exceptional service. More
Excellent car buying experience! I highly recommend Bredemann Lexus in Glenview. I was looking for a certified pre-owned Lexus ES 350. Not only did I find a beautiful car but found I highly recommend Bredemann Lexus in Glenview. I was looking for a certified pre-owned Lexus ES 350. Not only did I find a beautiful car but found the car buying experience to be excellent. Kathy Walsh found the perfect car for me and I couldn't be happier! She went above and beyond to be sure the car was a right fit and to walk me through all of the new features on my new car. Glenn Fitch made sure my car-buying experience was a great one. Excellent customer service all the way around!! More
Ladies of Lexus Bredemann Lexus service department is like no other. The staff is wonderful! The Girls, Malinda, Christine and Martha are always helpful. I am alway Bredemann Lexus service department is like no other. The staff is wonderful! The Girls, Malinda, Christine and Martha are always helpful. I am always greeted with a smile and they ask how my family is! Christine always has a snack for my girls! Malinda helped me with my service visit and it was handled in such a timely and professional manner! More
Saturday Service I came in on a Saturday without an appointment with a bit of an emergency. Martha greeted me at the door and took car of my vehicle while I waited! I came in on a Saturday without an appointment with a bit of an emergency. Martha greeted me at the door and took car of my vehicle while I waited! Thank you Bredemann for always coming through for me! More
Martha Turaczy is a goddess among men. Martha was an excellent employee. She was friendly and very helpful. I was very pleased to be offered a loaner, which was also very clean and helped Martha was an excellent employee. She was friendly and very helpful. I was very pleased to be offered a loaner, which was also very clean and helped me with my busy day. More
Great Customer Service - Marvin Dumanlang & Malinda Montanez Customer satisfaction guaranteed as speedy and efficient service provided by Marvin Dumanlang and Malinda Montanez. They checked in my car at my sche Customer satisfaction guaranteed as speedy and efficient service provided by Marvin Dumanlang and Malinda Montanez. They checked in my car at my scheduled appointment, contacted me as soon as the car was finished. They informed me of the estimated services charges upfront. Tony Quinones provided great maintenance service on RX350. More
Your service rep Martha Turaczy was very professional, very Your rep Martha was very pleasnt and efficient.Yesterday she got a tchnician very quickly to check my problem ( the right rear window mirror) checked Your rep Martha was very pleasnt and efficient.Yesterday she got a tchnician very quickly to check my problem ( the right rear window mirror) checked the parts dept. to order a new one, set our appt for the next morn.. Took care of me immediately And the job was done in 1 hour as she initially said it would be done. More
Excellent Customer Service! Martha & Melinda were both super helpful. I took my car in for service and additional work was needed. They explained it to me in terms I understood a Martha & Melinda were both super helpful. I took my car in for service and additional work was needed. They explained it to me in terms I understood and make the process very seamless. Both were super friendly and helpful. Great additions to your team! More
Outstanding service and workmanship! Mike Kempke, Christine Hackl, Malinda Nguyen, and Martha Turaczy all made my visit to Bredemann Lexus a pleasant experience. They have excellent peop Mike Kempke, Christine Hackl, Malinda Nguyen, and Martha Turaczy all made my visit to Bredemann Lexus a pleasant experience. They have excellent people skills and are very considerate of the customer. The work done by Mike's crew was outstanding. Mike, Christine, Malinda, and Martha attended to all my needs and made the whole service process easy. They all are industrious, dedicated, courteous, and very considerate people. I have never been treated so well. I strongly recommend Bredemann Lexus for all automotive needs. Tony N. More
Frozen door lock On Dec 19, 2015, my Lexus door lock froze, and I was not able to open it with my regular key. I needed to get it fixed and solve the problem --- On Dec 19, 2015, my Lexus door lock froze, and I was not able to open it with my regular key. I needed to get it fixed and solve the problem --- my wife Victoria and I were leaving for Florida the day after. So --- as in the past --- without hesitation --- I decided in a nanosecond: MARTHA TO THE RESCUE! I called her, and even though it was a very busy pre-Christmas Saturday, she told me to see her right away! Upon my arrival she took matters into her own hands and made sure the problem was solved within couple of hours. She also made me an extra push-button electronic key and we were set to go. Martha is the sort of dedicated professional that is attentive and cogent, patient and anticipatory in her questions, concerns and results. Above all, she remains a person we can depend on. We do thank you, Martha. You do not cease to amaze us. You continue to be thoroughly dedicated, outstanding and genuine. . And, of course -- any time my Lexus decides to act up in the future, I will not hesitate to call: MARTHA TO THE RESCUE! --- Les and Victoria Wolkowski More