Fields Lexus Glenview
Glenview, IL
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Jim and Steve were Great!! Never did we feel pressured into buying anything! Jim Dyra spent most of the time educating us about the car. This by far was the BEST experience we Never did we feel pressured into buying anything! Jim Dyra spent most of the time educating us about the car. This by far was the BEST experience we have ever had in buying a used car. Unfortunately, when we picked up the car; Jim was unable to be there. So, he had Steve Spritz finish the paper work. Steve was very accommodating and helpful too! I only wish Bredemann Lexus was closer to Milwaukee WI. More
Above and Beyond Expectations Martha is the kind of employee that every company aspires to have in their Service Department. She epitomizes "Sevice with a Smile". I had followed m Martha is the kind of employee that every company aspires to have in their Service Department. She epitomizes "Sevice with a Smile". I had followed my mother to Bredeman Lexus so she could drop her car off for service. While there, my Lexus had an unexpected problem. As I was relaying what happened to my mother, Martha, without hesitation, took over and had service men take my car and start working on it. I was both impressed and overwhelmed at her willingness to help and quick response to the situation, both handling my and my mother's car service issues simultaneously. Her follow-up and all around sweet demeanor made what could have been an unpleasant day, a very pleasant one. She is a jewel in their crown and that says a lot considering Bredeman Lexus is known for their excellent service! More
First time customer This was my first experience at Bredemann Lexus. I was using my daughter's Lexus and happened to get the low tire warning and I was near your dealer. This was my first experience at Bredemann Lexus. I was using my daughter's Lexus and happened to get the low tire warning and I was near your dealer. I was taken care of by Malinda without an appointment or hesitation! I waited for about 45 minutes and the tire was repaired! The staff was wonderful! I would be happy to start bringing my car here for service in the future! More
Very accommodating I appreciate the early and late hours the dealer is open. It is very accommodating to my constantly changing schedule. Malinda and staff are efficie I appreciate the early and late hours the dealer is open. It is very accommodating to my constantly changing schedule. Malinda and staff are efficient and kind! Bredemann is the best! More
Thank you Marvin Dumanlang I recently had my IS350 in for its first scheduled service. I did not buy the car from Bredemann but was treated as if I had by Marvin. He is friendly I recently had my IS350 in for its first scheduled service. I did not buy the car from Bredemann but was treated as if I had by Marvin. He is friendly, knowledgeable and a good person to do business with. More
Delighted Kathy Walsh is professional, yet personable and friendly. She answered all my questions, never making me feel rushed. It was a pleasure to meet and Kathy Walsh is professional, yet personable and friendly. She answered all my questions, never making me feel rushed. It was a pleasure to meet and work with Kathy on the purchase on my new car. I am confident she will be available for any future questions. I was impressed with Bredemann Lexus from the time I walked in the door. More
Best service ever with Malinda & Christine Hi my name is Baki. I have been getting the most amazing services from Malinda Nguyen & Christina Hackl. They are very very nice with their customers Hi my name is Baki. I have been getting the most amazing services from Malinda Nguyen & Christina Hackl. They are very very nice with their customers and gives the best of the best customer services. They never fail to dissapoint me. I am very satisfied with my services each and every time because of these people. I really do recommend them! More
Tech Help I dropped by the dealer for a wash and needed help pairing my new Apple phone. Malinda was able to pair my phone in minutes. I needed further help wit I dropped by the dealer for a wash and needed help pairing my new Apple phone. Malinda was able to pair my phone in minutes. I needed further help with navigation and Martha was very informative and helped me load in my addresses and answer my questions. This was very helpful because my new RX has many bells and whistles that I am still getting familiar with! More
SERVICE ON 2015 LEXUS It is always a pleasure to work with Martha. She remembers my name and the car I drive whenever I come into the service department. She provides perso It is always a pleasure to work with Martha. She remembers my name and the car I drive whenever I come into the service department. She provides personalized service and is always available to help in any way she can. She is the reason for the purchase of my most recent Lexus. More
5 star Lexus Bredemann service is always 5 star service. Great experience each time! Smiling Martha greeted me in the service drive, walked me through the service Bredemann service is always 5 star service. Great experience each time! Smiling Martha greeted me in the service drive, walked me through the service needed on the RX, and advised me to grab some coffee and an Ipad while I waited for my service! I was out in under an HOUR! What more can I ask for. Keep up the great work. More