Fields Lexus Glenview

They need a better phone system and better people who answer the phones. A virtual assistant is not helpful. A real person should be but isn’t always here. Great service person Kevin answer the phones. A virtual assistant is not helpful. A real person should be but isn’t always here. Great service person Kevin More

Great service. Has bedd ex n within dealership for over 30 years - never had a problem Has bedd ex n within dealership for over 30 years - never had a problem More

Prompt and professional service with additional bene of breakfast bar and attractive/comfortable waiting area. breakfast bar and attractive/comfortable waiting area. More

Good communication and follow through with honest answers for services to be provided. Trust dealership because of service advisor’s reputation for honesty and good communication. I value honesty regar for services to be provided. Trust dealership because of service advisor’s reputation for honesty and good communication. I value honesty regarding my car needs and Lexus delivers. More

I was completely satisfied with the service on my car. It is a real pleasure to bring my car to Fields Lexus for service. It is a real pleasure to bring my car to Fields Lexus for service. More

Great customer service. Called the night before and had the car brought it in the next morning. Service was Fast and convenient. Customer’s lounge was very comfortable with Called the night before and had the car brought it in the next morning. Service was Fast and convenient. Customer’s lounge was very comfortable with a chef and breakfast waiting. Vehicle was completed within an hour and I was kept up-to-date on its progress during the maintenance. First class customer service. More

I was referred to Fields by a family member and was not disappointed. Bob and Howard took their time and made sure I was comfortable in my new car. I highly recommend buying a car from Fields Lexus. I was disappointed. Bob and Howard took their time and made sure I was comfortable in my new car. I highly recommend buying a car from Fields Lexus. I was not pressured and was very comfortable during the entire process. Thank you Fields Lexus. More

Took my car for my first Service appointment since I got my car 5 months ago Kevin is so nice even asked me if I have my breakfast and showed me the Cafe and got myself veggie omelet and hot cup of coffee my car 5 months ago Kevin is so nice even asked me if I have my breakfast and showed me the Cafe and got myself veggie omelet and hot cup of coffee .My car was done earlier than anticipated . Thank you Kevin and everyone from the Service Dept. More

Pleasant and helpful sales person, Adelina Jones, and Tutorial Advisor Howard Meron, made buying my new Lexus easy and informative. I felt confident that I had made a good choice in my selection and als Tutorial Advisor Howard Meron, made buying my new Lexus easy and informative. I felt confident that I had made a good choice in my selection and also in learning how to use all the features on this vehicle. All in all, a very positive experience! More

Great experience with Jesse and the staff. Very sincere, welcoming, and the work done was quick. Very sincere, welcoming, and the work done was quick. More