
Fields Lexus Glenview
Glenview, IL
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coolant Went in because my AC wasn't working. I can honestly admit that I don't know anything about cars. Thanks to Marvin, he knew that I just needed to add Went in because my AC wasn't working. I can honestly admit that I don't know anything about cars. Thanks to Marvin, he knew that I just needed to add coolant. He also seen that I was due for an oil change, so I got that done as well. Thanks, Marvin! More
great service A+ I have been bringing my Lexus SC-400 since 1995. He has always been very courteous and informed me every step of the way. I have never been disappoi I have been bringing my Lexus SC-400 since 1995. He has always been very courteous and informed me every step of the way. I have never been disappointed. More
Lexs Service is the Best My parents brought their car in for an issue with oil leaking. Their first language is not English. Malinda was kind enough to call me after trying My parents brought their car in for an issue with oil leaking. Their first language is not English. Malinda was kind enough to call me after trying to communicate with them about a repair. I appreciate her and trust her with my parents esp since they are elderly. It turned out to be just water from the air conditioning. I feel many places would have taken advantage of them because of the language barrier. The tech's honesty and Malinda's help were greatly appreciate by myself and my parents. More
Excellent service The service staff (Martha usually takes very good care of me) is very professional and courteous. I've been coming here for years to get my oil change The service staff (Martha usually takes very good care of me) is very professional and courteous. I've been coming here for years to get my oil change and all things have been pleasant. I recall having an issue with the tint peeling from one of my windows after picking up my vehicle after a routine oil change. The service manager agreed to have it fixed, and athough it took 3 separate attempts to get the correct shade and installation, he surprised me with his efforts to get the job done well. Not many dealerships that have this level of persistence for great customer service. Ps. Love the lady that hands out cookies in the waiting room. More
brakes When in to get my car serviced due to some noise when I would brake. Marvin, suggested I get a car wash as well for a good price. Basically nothing fo When in to get my car serviced due to some noise when I would brake. Marvin, suggested I get a car wash as well for a good price. Basically nothing for the car wash. Thanks! More
Highly Recommended The Bredemann staff are great. It's nice to be able to get in and out fairly quick. Thanks Marvin D. for all your help a few weeks ago. Always a pleas The Bredemann staff are great. It's nice to be able to get in and out fairly quick. Thanks Marvin D. for all your help a few weeks ago. Always a pleasure to come to this dealership! Highly recommended! More
Breaks done! Went in for an oil change and did not realize that I needed my breaks done, until Marvin inspected my car and had seen my roters were rotting. Thanks, Went in for an oil change and did not realize that I needed my breaks done, until Marvin inspected my car and had seen my roters were rotting. Thanks, Marvin! It was something I've been needing to do , but have been slacking on. More
how to feel confident when driving I feel that my car is an investment that needs the correct servicing. The service department exudes confidence in caring for my vehicle to ensure opt I feel that my car is an investment that needs the correct servicing. The service department exudes confidence in caring for my vehicle to ensure optimum use. Martha thoroughly explains what needs to be done and helps me understand the proper maintenance required. Seeing as I am not an expert in this field, I appreciate the time and effort spent on educating me. More
Two stellar service advisors I had my car towed to Bredemann Lexus one night and was greeted by Jose Montanez. From the start, Jose was upfront and kind. After determining the pro I had my car towed to Bredemann Lexus one night and was greeted by Jose Montanez. From the start, Jose was upfront and kind. After determining the problem with my car, he called me with details and gave me options as to how to go about addressing the problem. Per his advice, I called my insurance company to see if they would cover the damages. Jose allowed me to keep a loaner vehicle (which ended up lasting one week) until the insurance company could come out to look at the car. Thank you to Pat Kappel who was so kind when I requested to change loaners to a smaller SUV. She also went out of her way to help me find my car when it was waiting to be seen by the insurance company. Every time I visit Lexus service department, she remembers my name and we have a friendly conversation. I ended up getting the car repaired at Bredemann as the claim was denied by the insurance company. Jose explained exactly what they would do and he called me when my car was ready. I appreciate Jose’s honesty and his genuine interest in helping the customer. Thank you, Jose! More
Excellent Sales and Service! I just purchase my second Lexus with Renis. Excellent experience! Could have looked at other car makes but knew that Lexus is the best out there! The I just purchase my second Lexus with Renis. Excellent experience! Could have looked at other car makes but knew that Lexus is the best out there! The service department is always wonderful too! More