Fields Lexus Glenview
Glenview, IL
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Shop somewhere else! Went in to look at a Lexus NX200t and was not given a very aggressive offer. Which is fine, ended up buying from Woodfield Lexus instead as the saving Went in to look at a Lexus NX200t and was not given a very aggressive offer. Which is fine, ended up buying from Woodfield Lexus instead as the savings was much greater. Our sales associate did not even attempt to even get close. He told to us purchase from there, so we did. What I did not appreciate was a bitter phone call after the fact, about how we should enjoy our cars washes from woodfield and the drive was so much further. To top it off, also got a bitter email telling me to enjoy my service at the other location even though his service was sub par. I emailed his management and was not contacted. If you like harassment, then this is your dealership!!! More
Great Experience! Malinda Rocks! Recently took my car in for service at Bredemann. The experience was wonderful. Malinda was my service consultant. She explained in detail everythin Recently took my car in for service at Bredemann. The experience was wonderful. Malinda was my service consultant. She explained in detail everything that would be done to my car and in the end applied a discount to my bill. I was very happy with this dealer and the staff. Malinda is friendly, knowledgeable and honest. I will definitely continue to go to Malinda for all my service needs, as will my family. Would highly recommend Bredemann & Malinda! More
the best dealer the best service and best customer service I just bought my first lexus from Bredemann, and I am glad i did bought from this dealer My salesman was Charles Raslina, Mr Raslina was very helpfu I just bought my first lexus from Bredemann, and I am glad i did bought from this dealer My salesman was Charles Raslina, Mr Raslina was very helpful and professional, taking care,and help me understand many new things about my car. More
HIGHLY RECOMMEND Mario Mendez Used Car Sales I was shopping for a specific car (2013 Lexus GS 350) ONLY....I researched this vehicle for over 2 years, I had already test driven all the Lexus Clas I was shopping for a specific car (2013 Lexus GS 350) ONLY....I researched this vehicle for over 2 years, I had already test driven all the Lexus Classes in my price range and knew that test driving that specific vehicle, year, and mileage, the test drive wouldn’t be much of an issue, it’ll likely drive fine and the test drive won’t make or break the purchase. This left me with the price driving the purchase. I called over 15 dealerships in a 3-day span in the IL area. All of my efforts were to no avail...either the cars didn’t have enough margin (Dealership Profit) built into the internet price to negotiate and budge to meet my price point, or the ones that did have enough margin were priced a couple thousand dollars over market average in their initial asking price (So they put their profit on the sticker price and negotiate down to a “normal” market price). I called Brederman Lexus in Glenview and spoke to a general sales answering service rep and showed interest in the car. (This experience was not much different than any other dealership) Within 5 minutes, Mario called me back. At first my assumption was, this is just another "sleezy used car sales man" calling me back on a prospective sale, but after 2 minutes of talking to him, I could tell he was an educated individual who knew his business. I had already priced out the taxes, fees, etc. on top of the asking price. What I originally asked for was too low, and I knew it...I was just "playing the game" to see where his margin was. We spoke for about 15 minutes and we worked on adjusting the price to meet my needs. He was able to remove intangible cost drivers (Lexus Certification) to meet my price range and then we sealed the deal OVER THE PHONE! He held the car for me until I could make it to the dealership. Once arriving to the dealership, it was an amazing experience (As amazing as buying a used car can be…) in comparison to other dealerships. He showed me the car, it was Lexus Certified and still under the original factory warranty. I didn’t even drive the car until I took it home. The entire experience was AMAZING and Mario and the Lexus dealership was truly a diamond in the rough compared to other dealerships and experiences. I HIGHLY RECOMMEND MARIO FOR ALL USED CARS SALES. More
Great Service from Martha Turaczy I've had 3 Lexus' from this dealership. Martha Turaczy has been my service consultants on many occasions. She is also professional and keeps me post I've had 3 Lexus' from this dealership. Martha Turaczy has been my service consultants on many occasions. She is also professional and keeps me posted throughout the service process. She is an asset to the Bredemann Lexus team. More
Excellent Customer Service Martha Turaczy has assisted me on several occasions including earlier this week. She always is helpful, professional and courteous. She makes the Martha Turaczy has assisted me on several occasions including earlier this week. She always is helpful, professional and courteous. She makes the service department visit experience as pleasant as possible. More
Outstanding Service I had 3 lights on on my RX350 and brought it in right away with my 3 year old twin daughters. Malinda Montanez helped me with my service and always ma I had 3 lights on on my RX350 and brought it in right away with my 3 year old twin daughters. Malinda Montanez helped me with my service and always makes sure that all three of us are taken care of immediately. While we were waiting for the diagnostic test, my daughters were offered fruit snacks and everyone in the waiting area was given freshly baked chocolate chip cookies. My service was going to take up to two hours so Malinda was able to get me a loaner car so I didn't have to wait there any longer with my girls. Without even asking, she moved and installed my car seats and stroller into the loaner car. She always makes sure that we get full accommodations and provides me with the available service specials. Highly recommend Malinda! More
The Best Lexus Service I started seeing Malinda afer my brother recommended me to her as Malinda has always taken care of him for service. I am more than pleased that she i I started seeing Malinda afer my brother recommended me to her as Malinda has always taken care of him for service. I am more than pleased that she is my main contact for the dealer. Malinda is efficient and funny and overall a pleasure to be around. Malinda is an asset to the company. The reason my brother and I will continue to be Lexus owners. More
Great Experience! I just bought my first Lexus from Bredemann and was thrilled with the experience. I walked into the dealership and was helped by Charles Raslina. He I just bought my first Lexus from Bredemann and was thrilled with the experience. I walked into the dealership and was helped by Charles Raslina. He was incredibly friendly, knowledgeable, and helpful. He made the experience quick and painless. I'm a very happy Lexus owner! More
Couldn't have been easier I recently came in for my complimentary service I was greated by Christine in your service department. She was very nice and I wanted to run some erra I recently came in for my complimentary service I was greated by Christine in your service department. She was very nice and I wanted to run some errands instead of waiting Malinda pulled up a short term loaner for me and Martha paired my phone to the loaner because I had a business call to take care of. Between these three girls the service visit went smooth. When I returned Jose directed me to where I go to pick up my car and went over my service visit. More