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Fields Lexus Glenview

Glenview, IL

4.7
1,708 Reviews

2000 Waukegan Rd

Glenview, IL

60025

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Showing 1,708 reviews

February 21, 2025

Brought my car in for 30000 mile service and scheduled a loaner. Everything went smoothly with the service and the loaner car. More

by mikecadams104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang
Feb 21, 2025 -

Fields Lexus Glenview responded

We're delighted to hear that your 30,000-mile service and loaner experience went smoothly at Fields Lexus Glenview. Thank you for choosing us!

February 15, 2025

Work done in a timely fashion. Car washed and vacuumed. Thanks Marvin and my tech Lawrence. He did a phenomenal job. More

by nate b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Rigor, Marvin Dumanlang
Feb 17, 2025 -

Fields Lexus Glenview responded

We're delighted to hear that Marvin and Lawrence provided you with timely service at Fields Lexus Glenview. Thank you for the positive feedback, and we hope your car is running smoothly!

February 14, 2025

They were supposed to replace the brake actuators because they were noisy and the new ones are as noisy as the old ones. Also they did something to the front wheels because there was noise when turning right More

by Lidia2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin Dumanlang
Feb 14, 2025 -

Fields Lexus Glenview responded

It's disappointing to hear about the issues with your brake actuators and front wheels. We strive for quality service, so it's concerning that this was not reflected during your visit. If you're open to it, we'd like the opportunity to address these concerns directly and make things right. Please feel free to reach out at your convenience. Thank you, Anastasia Stergiou - Service Director - 8475105460

February 09, 2025

Great service visit from Jesse and Marvin- consistently good professional service on every scheduled visit More

by Dorothy Karr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang, Jesse Quintana
Feb 10, 2025 -

Fields Lexus Glenview responded

Dorothy, thank you for highlighting the consistent professionalism from Jesse and Marvin at Fields Lexus Glenview. We're delighted to know you're pleased with our service!

February 05, 2025

Professional services, friendly staff they make sure they keep me posted in the progress. Excellent customer service and support. More

by lillianreyeshernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris , Marvin Dumanlang
Feb 06, 2025 -

Fields Lexus Glenview responded

Lillian, thank you for the wonderful feedback! We're delighted to hear that our team at Fields Lexus Glenview provided excellent service and kept you informed throughout your visit. We appreciate your support!

February 01, 2025

It was my first experience in this dealership, service good, launch area nice and clean, complimentary breakfast and lunch! More

by Oleg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez
Feb 03, 2025 -

Fields Lexus Glenview responded

We're delighted to hear that your first visit to Fields Lexus Glenview was a positive one, Oleg! It's great knowing you enjoyed our service and amenities. We look forward to welcoming you back in the future!

January 30, 2025

Very good service and tentative staff quickly got the job done thank you very much More

by Jsloat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez
Jan 30, 2025 -

Fields Lexus Glenview responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Fields Lexus Glenview Team

January 29, 2025

Malinda, the service advisor was very professional during my visit. She made me aware of the specifics of the service being performed, including the cost and an estimate of the time it would take to complete More

by Elf829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez
Jan 29, 2025 -

Fields Lexus Glenview responded

We're delighted to hear that Malinda provided you with professional and transparent service during your visit at Fields Lexus Glenview. Our team always aims to treat our customers like valued guests, so it's great to know we hit the mark! Thank you for sharing your experience.

January 21, 2025

The dealer, Fields Lexus, and our serviceman, Marvin, provided excellent service to both of us yesterday, January 20. We each brought our cars in for periodic service, and my wife, Joyce, needed a repla More

by richhirsch231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang
Jan 22, 2025 -

Fields Lexus Glenview responded

Rich, we're delighted to hear that Marvin and the Fields Lexus Glenview team provided excellent service for both you and Joyce. It's great to know everything was completed on time, and you enjoyed our breakfast offering too! Thank you for sharing your experience with us!

January 16, 2025

Fantastic service dept. wd never buy any car EXCEPT LEXUS. Service dept is the best More

by Momkarabas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kaddatz, Marvin Dumanlang
Jan 17, 2025 -

Fields Lexus Glenview responded

There's nothing better than a great review. Thank you! - The Fields Lexus Glenview Team

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