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Fields Lexus Glenview

Glenview, IL

4.7
1,737 Reviews

2000 Waukegan Rd

Glenview, IL

60025

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Showing 1,737 reviews

June 28, 2025

Jeff, the manager, took care of me like a valued customer. I understand why he was promoted to manager. I’ve been a Lexus owner for thirty years…love my RX 350. More

by ianfingerman1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, manager at Fields Lexus in Glenview
Jul 01, 2025 -

Fields Lexus Glenview responded

Thank you for sharing your feedback with us! We're glad that Jeff took such great care of you during your visit to Fields Lexus Glenview. Safe travels until we see you next time!

June 21, 2025

Excellent updates from Kevin from start to finish. Video summary very informative and helpful to me More

by dmangin880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Barth
Jun 23, 2025 -

Fields Lexus Glenview responded

Thank you for the great review of Kevin. We look forward to seeing you again at Fields Lexus Glenview!

June 19, 2025

My service advisor, Jesse, kept me well informed during my entire service visit with several updates . I was pleased with Jesse’s friendly caring attitude which exceeded my expectations. More

by jimnetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dyra, Jesse Quintana
Jun 20, 2025 -

Fields Lexus Glenview responded

Jim, we're delighted to hear that Jesse provided exceptional service during your visit at Fields Lexus Glenview. Thank you for sharing your positive experience with us!

June 12, 2025

Dealership is clean, bright modern facility. Waiting area snack bar is very nice. Jesse, my service writer was polite and professional. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Quintana
Jun 12, 2025 -

Fields Lexus Glenview responded

David, we're delighted to hear you enjoyed our clean and modern facility at Fields Lexus Glenview. It's great that Jesse provided polite and professional service as well. Thank you for sharing your experience!

June 08, 2025

Jeff was extremely helpful and knowledgeable in determining what was needed to service my car. He gave me an honest estimate of the cost to service my car and explained what would be needed at the More

by Jozi1632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Holmstrom
Jun 09, 2025 -

Fields Lexus Glenview responded

We're delighted to hear that Jeff provided you with such a positive experience at Fields Lexus Glenview. Thank you for giving us the opportunity and for recommending our dealership!

June 04, 2025

Friendly, attentive service. Explained everything to me, and even sent me a video of what they were doing on my car while I waited. The great lounge and car wash were wonderful, More

by kbschwich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kaddatz
Jun 05, 2025 -

Fields Lexus Glenview responded

We're delighted to hear you enjoyed the friendly and attentive service at Fields Lexus Glenview! It's great that our team kept you informed with a video update, and we're glad you appreciated the lounge and car wash. Thanks for sharing your experience!

June 01, 2025

The Oil Change Service took 30 minutes, very fast and high-quality, I recommend it to everyone More

by igenega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez, Jeff Kaddatz, Marvin Dumanlang, Anthony Thommes, Bianca James, Jesse Quintana, Kevin Barth
Jun 03, 2025 -

Fields Lexus Glenview responded

We're delighted we could deliver an excellent experience! Thank you for your review! - Fields Lexus Glenview Team

May 31, 2025

Field Lexus is efficient, friendly, keeps you informed on needs and follow thru. They also are good with setting appointments to fit your needs. A class organization! More

by marymfisk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salina Villarreal, Kevin Barth
Jun 02, 2025 -

Fields Lexus Glenview responded

Thank you for the fantastic feedback, Mary! We're delighted to hear that our team at Fields Lexus Glenview provided efficient and friendly service. We appreciate your support and look forward to assisting with any future needs!

May 28, 2025

Hi my name is Araceli and I’m always like it take my card to you guys cause is and good Hans More

by Araceli Rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang
May 28, 2025 -

Fields Lexus Glenview responded

We're grateful to have you as a Fields Lexus Glenview customer, Araceli. Thanks for the review!

May 19, 2025

If you purchase an extended warranty, DO NOT sign the paperwork unless you get a written copy of the contract that clearly shows the price, terms, effective date and end date of the extended warranty. More

by darryl casino
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Destiny Hernandez
May 28, 2025 -

Fields Lexus Glenview responded

Thank you for sharing your experience and advice. We strive to ensure transparency in all our transactions, so it's concerning to hear about this issue with the extended warranty paperwork. If there's anything we can do to address this situation or if you'd like further assistance, please feel free to reach out directly. Thank you, Shift Digital - Lexus - Dealer Digital Team

May 28, 2025 -

darryl casino responded

I already reached out. But Mauricio was no help.

May 29, 2025 -

Fields Lexus Glenview responded

Hi Darryl. Please try reaching out to Salina Villarreal, our General Sales Manager, at salina.villarreal@fieldsauto.com.

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