
Fields BMW of Daytona
Daytona Beach, FL
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Great Experience! Thanks to everyone at Fields BMW, for a very rewarding experience! Jack Adams, Brendan Smith, and Rob and William were so very helpful, and my speci Thanks to everyone at Fields BMW, for a very rewarding experience! Jack Adams, Brendan Smith, and Rob and William were so very helpful, and my special thanks goes to Lee Grasso, who spent 4 full days working with me to get the best deal on my new car. He is a great salesman, and I hope my future dealings at this dealership will be as pleasant as this one was. More
Couldn't be happier :) Where do I even begin...my whole experience with Fields BMW was amazing. My client advisor, Lee Grasso, took the time to get to know exactly what I wa Where do I even begin...my whole experience with Fields BMW was amazing. My client advisor, Lee Grasso, took the time to get to know exactly what I was looking for. He was never pushy and very patient. After test driving a few vehicles on their lot, I did not love any of them. Lee took the time to search online inventory at other Fields locations to find me exactly what I wanted (and he did!). The car arrived the next day and I was thrilled to go check it out. He did not disappoint! It was everything I had expected and more. My car was not ready to take home when I went to see it and due to my busy schedule, I could not wait. Lee did not hesitate to give me a very nice loaner for the weekend. When I finally got to pick up my car, it was perfect! They helped me set up my Bluetooth and showed me which buttons controlled which functions. Fields customer service as a whole has gone above and beyond to make me feel comfortable with my purchase. I was nervous about financing and William Ortiz was able to put me at ease. From staying within my budget to working my warranty into my monthly payments, William explained everything. I definitely felt overwhelmed but after working with him I was very pleased. I would recommend Fields to anyone in the market for a luxury vehicle. Lee Grasso will treat you with respect and really get to know what you're looking for. Thank you so much to everyone at Fields for my pleasurable buying experience :) More
Matt Hoffman Having Matt Hoffman as my advisor/sales person has taken all the stress out of all my experiences involved with purchasing a car. He has been there Having Matt Hoffman as my advisor/sales person has taken all the stress out of all my experiences involved with purchasing a car. He has been there with anything I needed. Going out of his way to make sure I was taken care of. He has treated me in a very professional way and at the same time made me feel like family. I could call on his cell phone anytime for the least problem I am driving my fourth BMW because Matt has gone the extra mile to make sure I had just what I was looking for. I put my trust in Matt and have never been surprised nor disappointed. I always had transportation if my BMW was being serviced. Matt was always willing to go out of his way to give me the satisfaction and assurance one is looking for when making a major decision as this. I never felt pressured in any way. I recommend Matt to everyone. More
Lee Grasso Wonderful buying experience shopping for a used vehicle at Fields BMW due to an excellant salesman, Lee Grasso. Certainly hope he's with the compa Wonderful buying experience shopping for a used vehicle at Fields BMW due to an excellant salesman, Lee Grasso. Certainly hope he's with the company for a good, long time. Respectully, Cindy & Mike Gagnon More
Great experience with Lee Grasso I was hesitant about going through a dealership when looking for a used car; my last experience was lass than pleasant. However, I was pleasantly surp I was hesitant about going through a dealership when looking for a used car; my last experience was lass than pleasant. However, I was pleasantly surprised with the service and price I received. I never once felt pressured, yet Lee was knowledgeable and concerned with my needs rather than just selling a car. We left with a car that was everything I had hoped for at a price I felt was a good deal. I would recommend Fields BMW Daytona, and specifically (salesman) Lee, for anyone looking for a new or slightly used BMW. More
Great buying experience - Joe Baldi was great! One of the fairest and best buying experiences. I highly recommend the buying experience here at Fields BMW. Joe Baldi was my salesman and he was gr One of the fairest and best buying experiences. I highly recommend the buying experience here at Fields BMW. Joe Baldi was my salesman and he was great. More
A second BMW in our garage :) Fields BMW of Daytona Beach is a total class act. Every staff member that we have interfaced with are consummate professionals. The sales staff is l Fields BMW of Daytona Beach is a total class act. Every staff member that we have interfaced with are consummate professionals. The sales staff is low-key and non-pressure personalities. Service is always professional and exceptionally easy to arrange. Loaner cars are available per request, making the entire experience truly "no hassle". More
The BENCHMARK in customer satisfaction! I have been very fortunate to own many wonderful car brands in the past, but always seem to have at least one BMW in the garage. The latest transacti I have been very fortunate to own many wonderful car brands in the past, but always seem to have at least one BMW in the garage. The latest transaction with Fields BMW of Daytona was truly the best that I have ever experienced! Its about the CAR, the DEAL and the RELATIONSHIP, and dealing with Michael Brown at Fields was truly special. He has been so professional, knowledgeable and patient... as we excitedly purchased our 5th BMW! I have the utmost trust and respect for Michael, as I do with the entire Fields franchise. His friendly manner reflects the business climate in their store, and I love the service, especially the free car washes and snacks! By the way, Michael worked with me for over a year before I finally decided on this BMW! More
Lee Grasso I have purchased several vehicles from Fields BMW. However my latest experience was probably the best. I spoke with Lee Grasso about leasing a vehicle I have purchased several vehicles from Fields BMW. However my latest experience was probably the best. I spoke with Lee Grasso about leasing a vehicle around 10am in the morning. He had my trade value and payment back to me in minutes and I picked up the car later that day. This is how buying a car should work. Kudos to Lee and Fields BMW! More
Best car buying experience we have ever had We were in the market for a specific car- a used BMW 328 sport wagon. There was one available at this dealership but they were 300+ miles away. We we We were in the market for a specific car- a used BMW 328 sport wagon. There was one available at this dealership but they were 300+ miles away. We were reluctant to drive all the way down there and risk it being a dud. But Lee spent time on the phone with us and even made a video just for our viewing. We got there and found the car was better than expected for a 4 year old! The terms of the sale were quickly agreed to and the dealer fees were exactly as promised. There were no hidden extra fees that quickly run up the price of the car. To top it off, they detailed the car, touched up paint chips and even let us borrow a big red bow for a picture! Our only complaint was a long wait for paperwork and financing, but because we came from out of state it was double the work for the staff. Lee was a top notch salesman, letting the car sell itself, never pressuring us, or resorting to the hound-dog sales tactic we have unfortunately become accustomed to and expected. Our test drive was extra long and in all types of environments- as much as we needed to be sure this was the car for us. He allowed us as much time as we needed to inspect and test the car and it's features and even though we're purchasing one of the least expensive cars in their lot, we were never treated as lesser customers. Lee spent over 6 hours working with us. This was the BEST car buying experience we have ever had. I would drive 3.5 hours to do business with Lee Grasso and Fields BMW again. More