
Fields BMW of Daytona
Daytona Beach, FL
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Great buying experience - Joe Baldi was great! One of the fairest and best buying experiences. I highly recommend the buying experience here at Fields BMW. Joe Baldi was my salesman and he was gr One of the fairest and best buying experiences. I highly recommend the buying experience here at Fields BMW. Joe Baldi was my salesman and he was great. More
A second BMW in our garage :) Fields BMW of Daytona Beach is a total class act. Every staff member that we have interfaced with are consummate professionals. The sales staff is l Fields BMW of Daytona Beach is a total class act. Every staff member that we have interfaced with are consummate professionals. The sales staff is low-key and non-pressure personalities. Service is always professional and exceptionally easy to arrange. Loaner cars are available per request, making the entire experience truly "no hassle". More
The BENCHMARK in customer satisfaction! I have been very fortunate to own many wonderful car brands in the past, but always seem to have at least one BMW in the garage. The latest transacti I have been very fortunate to own many wonderful car brands in the past, but always seem to have at least one BMW in the garage. The latest transaction with Fields BMW of Daytona was truly the best that I have ever experienced! Its about the CAR, the DEAL and the RELATIONSHIP, and dealing with Michael Brown at Fields was truly special. He has been so professional, knowledgeable and patient... as we excitedly purchased our 5th BMW! I have the utmost trust and respect for Michael, as I do with the entire Fields franchise. His friendly manner reflects the business climate in their store, and I love the service, especially the free car washes and snacks! By the way, Michael worked with me for over a year before I finally decided on this BMW! More
Lee Grasso I have purchased several vehicles from Fields BMW. However my latest experience was probably the best. I spoke with Lee Grasso about leasing a vehicle I have purchased several vehicles from Fields BMW. However my latest experience was probably the best. I spoke with Lee Grasso about leasing a vehicle around 10am in the morning. He had my trade value and payment back to me in minutes and I picked up the car later that day. This is how buying a car should work. Kudos to Lee and Fields BMW! More
Best car buying experience we have ever had We were in the market for a specific car- a used BMW 328 sport wagon. There was one available at this dealership but they were 300+ miles away. We we We were in the market for a specific car- a used BMW 328 sport wagon. There was one available at this dealership but they were 300+ miles away. We were reluctant to drive all the way down there and risk it being a dud. But Lee spent time on the phone with us and even made a video just for our viewing. We got there and found the car was better than expected for a 4 year old! The terms of the sale were quickly agreed to and the dealer fees were exactly as promised. There were no hidden extra fees that quickly run up the price of the car. To top it off, they detailed the car, touched up paint chips and even let us borrow a big red bow for a picture! Our only complaint was a long wait for paperwork and financing, but because we came from out of state it was double the work for the staff. Lee was a top notch salesman, letting the car sell itself, never pressuring us, or resorting to the hound-dog sales tactic we have unfortunately become accustomed to and expected. Our test drive was extra long and in all types of environments- as much as we needed to be sure this was the car for us. He allowed us as much time as we needed to inspect and test the car and it's features and even though we're purchasing one of the least expensive cars in their lot, we were never treated as lesser customers. Lee spent over 6 hours working with us. This was the BEST car buying experience we have ever had. I would drive 3.5 hours to do business with Lee Grasso and Fields BMW again. More
Great experience! Super friendly and polite! No hassle! I dealt with Roger Carpenter. He was very professional and polite. It was easily my most pleasant car buying experience. I purchased the exact 435i I I dealt with Roger Carpenter. He was very professional and polite. It was easily my most pleasant car buying experience. I purchased the exact 435i I was looking at but Roger took the time to ensure I was educated about all of the models and features. He took a lot of time working with me and was never pushy. I look for customer service first in just about everything. I did my research on Fields BMW and had the same experience I had read about. Everyone was super friendly and helpful. Not only have I become a lifelong BMW customer but I hope to continue dealing with Fields in the future. A month later and I am still getting calls making sure everything is right! AAA+++ More
Lee Grasso/Fields BMW of Daytona My husband and I just purchased an X3 after owning a 325i convertible for 10 years. Lee Grasso was my Client Advisor and I couldn't be happier with th My husband and I just purchased an X3 after owning a 325i convertible for 10 years. Lee Grasso was my Client Advisor and I couldn't be happier with the experience from the beginning to driving the X3 off the lot! From the first phone call through purchase, Lee couldn't have been more professional. I have to honestly say this was the first car-buying experience that didn't have me highly stressed!. Lee was polite, friendly, and knowledgeable throughout the process and his follow up was great! Lee was patient with our questions and I felt like I was buying a car from an old friend! I found Lee's colleagues, William and Brendan to be exemplary as well. I work as a Realtor® and will recommend Fields BMW and Lee Grasso in particular to clients at every opportunity. Thank you Lee Grasso and Fields BMW for superior service and an awesome car-buying experience! More
Lee Grasso & Fields BMW of Daytona - simply, "The Best" My wife and I drove 100 miles expecting to purchase two, 3-Series, BMWs from Fields BMW of Daytona. The drive was worth the trip. Lee Grasso was our My wife and I drove 100 miles expecting to purchase two, 3-Series, BMWs from Fields BMW of Daytona. The drive was worth the trip. Lee Grasso was our client advisor and he was outstanding in every respect. Just before finalizing our purchases, we changed our mind about 1 of the vehicles; Lee was the consummate professional. We asked him to show us a 428i, and he immediately pulled up the information on the car, and within minutes we were on a test drive. Throughout the entire buying process, Lee was friendly, polite, and did not pressure us in any way -- this was most appreciated. Lee Grasso is clearly an asset to Fields BMW. We would, also, express our thanks to Rocky and William for their efforts in the purchase of our vehicles. We purchased a 328i and 428i, and will recommend Fields BMW of Daytona, and especially Lee Grasso, to everyone wanting a great car buying experience. Many, many thanks to Lee Grasso More
First Rate I traveled 6 hours, twice to work with the Sales managers & staff. Why twice? The first car purchase went extremely smooth on a late Saturday afternoo I traveled 6 hours, twice to work with the Sales managers & staff. Why twice? The first car purchase went extremely smooth on a late Saturday afternoon and ran into a little overtime for the staff. It went so well with the first transaction, the sales advisor recalled a few comments about another car. several months past, he called, he offered & he sold me another! Great recall on his part and I am again very satisfied with the entire facility. Unfortunately I can't drive that far for service, LOL. More
trade in I traded in my older BMW for a newer one, the staff was great and answered every question and worked with me in every way possible. I will being going I traded in my older BMW for a newer one, the staff was great and answered every question and worked with me in every way possible. I will being going back and continue to for years to come. More