Fields BMW of Daytona
Daytona Beach, FL
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Best car buying experience we have ever had We were in the market for a specific car- a used BMW 328 sport wagon. There was one available at this dealership but they were 300+ miles away. We we We were in the market for a specific car- a used BMW 328 sport wagon. There was one available at this dealership but they were 300+ miles away. We were reluctant to drive all the way down there and risk it being a dud. But Lee spent time on the phone with us and even made a video just for our viewing. We got there and found the car was better than expected for a 4 year old! The terms of the sale were quickly agreed to and the dealer fees were exactly as promised. There were no hidden extra fees that quickly run up the price of the car. To top it off, they detailed the car, touched up paint chips and even let us borrow a big red bow for a picture! Our only complaint was a long wait for paperwork and financing, but because we came from out of state it was double the work for the staff. Lee was a top notch salesman, letting the car sell itself, never pressuring us, or resorting to the hound-dog sales tactic we have unfortunately become accustomed to and expected. Our test drive was extra long and in all types of environments- as much as we needed to be sure this was the car for us. He allowed us as much time as we needed to inspect and test the car and it's features and even though we're purchasing one of the least expensive cars in their lot, we were never treated as lesser customers. Lee spent over 6 hours working with us. This was the BEST car buying experience we have ever had. I would drive 3.5 hours to do business with Lee Grasso and Fields BMW again. More
Great experience! Super friendly and polite! No hassle! I dealt with Roger Carpenter. He was very professional and polite. It was easily my most pleasant car buying experience. I purchased the exact 435i I I dealt with Roger Carpenter. He was very professional and polite. It was easily my most pleasant car buying experience. I purchased the exact 435i I was looking at but Roger took the time to ensure I was educated about all of the models and features. He took a lot of time working with me and was never pushy. I look for customer service first in just about everything. I did my research on Fields BMW and had the same experience I had read about. Everyone was super friendly and helpful. Not only have I become a lifelong BMW customer but I hope to continue dealing with Fields in the future. A month later and I am still getting calls making sure everything is right! AAA+++ More
Lee Grasso/Fields BMW of Daytona My husband and I just purchased an X3 after owning a 325i convertible for 10 years. Lee Grasso was my Client Advisor and I couldn't be happier with th My husband and I just purchased an X3 after owning a 325i convertible for 10 years. Lee Grasso was my Client Advisor and I couldn't be happier with the experience from the beginning to driving the X3 off the lot! From the first phone call through purchase, Lee couldn't have been more professional. I have to honestly say this was the first car-buying experience that didn't have me highly stressed!. Lee was polite, friendly, and knowledgeable throughout the process and his follow up was great! Lee was patient with our questions and I felt like I was buying a car from an old friend! I found Lee's colleagues, William and Brendan to be exemplary as well. I work as a Realtor® and will recommend Fields BMW and Lee Grasso in particular to clients at every opportunity. Thank you Lee Grasso and Fields BMW for superior service and an awesome car-buying experience! More
Lee Grasso & Fields BMW of Daytona - simply, "The Best" My wife and I drove 100 miles expecting to purchase two, 3-Series, BMWs from Fields BMW of Daytona. The drive was worth the trip. Lee Grasso was our My wife and I drove 100 miles expecting to purchase two, 3-Series, BMWs from Fields BMW of Daytona. The drive was worth the trip. Lee Grasso was our client advisor and he was outstanding in every respect. Just before finalizing our purchases, we changed our mind about 1 of the vehicles; Lee was the consummate professional. We asked him to show us a 428i, and he immediately pulled up the information on the car, and within minutes we were on a test drive. Throughout the entire buying process, Lee was friendly, polite, and did not pressure us in any way -- this was most appreciated. Lee Grasso is clearly an asset to Fields BMW. We would, also, express our thanks to Rocky and William for their efforts in the purchase of our vehicles. We purchased a 328i and 428i, and will recommend Fields BMW of Daytona, and especially Lee Grasso, to everyone wanting a great car buying experience. Many, many thanks to Lee Grasso More
First Rate I traveled 6 hours, twice to work with the Sales managers & staff. Why twice? The first car purchase went extremely smooth on a late Saturday afternoo I traveled 6 hours, twice to work with the Sales managers & staff. Why twice? The first car purchase went extremely smooth on a late Saturday afternoon and ran into a little overtime for the staff. It went so well with the first transaction, the sales advisor recalled a few comments about another car. several months past, he called, he offered & he sold me another! Great recall on his part and I am again very satisfied with the entire facility. Unfortunately I can't drive that far for service, LOL. More
trade in I traded in my older BMW for a newer one, the staff was great and answered every question and worked with me in every way possible. I will being going I traded in my older BMW for a newer one, the staff was great and answered every question and worked with me in every way possible. I will being going back and continue to for years to come. More
Bought my first car! Lee was wonderful helping me out to find the perfect car for the perfect price. He never pushed you into something you did not want, he gave you time Lee was wonderful helping me out to find the perfect car for the perfect price. He never pushed you into something you did not want, he gave you time to think about it rather than being on the spot. I would definitely recommend him to anyone looking for a BMW. Thank you so much!! More
Great experience!!!!! I recently purchase a 2011 BMW 328 series for my husband that was coming back from a 9 month deployment to the Middle East. I was lucky to have Lee Gr I recently purchase a 2011 BMW 328 series for my husband that was coming back from a 9 month deployment to the Middle East. I was lucky to have Lee Grasso as my sale advisor, he was very helpful in the process. He was very careful explaining every detail about the purchase to include all the features of the vehicle that made this process a lot easier. This is my first vehicle purchased at Fields and will not hesitate to go back for another purchase; I loved their service and especially working with Lee again. More
Great Experience! I give Fields BMW of Daytona Beach a 10+ for their kindness & professionalism. They all went beyond the call of duty. Thank you very much. I give Fields BMW of Daytona Beach a 10+ for their kindness & professionalism. They all went beyond the call of duty. Thank you very much. More
Went if for service visit and bought a new car We recently purchased a 2012 BMW from your dealership and Lee Grasso was most helpful in that process. He might have been the winning edge in that dec We recently purchased a 2012 BMW from your dealership and Lee Grasso was most helpful in that process. He might have been the winning edge in that decision. He carefully went over all the features of the car and the process and made us comfortable with our choice. We are very pleased with the car and work Lee did for us. He was courteous, professional and knowledgeable This is the second vehicle we have purchased from Fields and will do so again and would want to work with Lee again. Norm and Sylvia Carlson More