Fields BMW of Daytona

Impressive! From the moment we arrived at the dealership and until we drove off in our new car we were treated in a very professional manner from everyone we deal From the moment we arrived at the dealership and until we drove off in our new car we were treated in a very professional manner from everyone we dealt with. Lee Grasso was very polite and great to work with. At no time did he make us feel pressured into buying which meant a lot to us. KC Ozut was very knowledgeable and helpful in explaining all of the features and how they worked. Over the years we have purchased may cars and we want to say this was the best experience we ever had in buying a car. More

Top Notch Dealership!! We were there looking for an X5 for my mother that I saw online and after that day I wished I had bought my car there. After 5-10 mins of browsing, Le We were there looking for an X5 for my mother that I saw online and after that day I wished I had bought my car there. After 5-10 mins of browsing, Lee came out and greeted us, we weren't hounded, no pressure, it was great. the X5 had only been there a few days, but it looked great. There were a couple of people ahead of us in the financing department, so we had to wait a little bit. But we weren't forgotten about, Lee and Robert Dunn, the sales manager came by and thanked us for our patience multiple times. Waiting wasn't difficult because the amenities in the showroom were spectacular. So to close this review, everyone was courteous from the receptionist to other salesmen just walking around, and that goes miles for me when it comes to where I spend my money. I also received a follow up call from Lee yesterday, thanking me and my mother for our purchase. I'll be back when a 4 series fits my budget. Thanks Fields!! More

Very disappointing experience at Fields Bmw of Daytona I stopped in at Fields BMW with my fiancée to test drive a new 2 Series and 3 Series BMW. I am in the market for a new car since the transmission is g I stopped in at Fields BMW with my fiancée to test drive a new 2 Series and 3 Series BMW. I am in the market for a new car since the transmission is going on my 2008 Infiniti G35x. I happened to mention I was visiting FL from out of town (Phila, Pa). I spoke with a salesman named Tom. I told him I was interested in the 228 or 235. Tom went to see if they had any in stock. After about 10-15 minutes he returned to inform me there were no 2 Series in stock. I then asked about a 320 or 328. He left again to go find a 3 Series for me to test drive as he indicated there were many in stock. After another 10-15 minute wait Tom returned and informed me that unless I was going to buy a car that day I would be unable to test drive any car since they needed to keep the mileage low on all new cars. He did say I could test drive one of their "loaner vehicles." I've purchased and test driven many vehicles over the 30 years I've been driving and have never been treated so poorly at a dealership. I immediately left and went to several other dealerships in the area (Mercedes Benz, Volvo and Fields Volkswagon) and was able to test drive any car I wanted no question or obligations. I would never consider purchasing a car from Fields BMW. In fact this has really soured me on BMW in general. My fiancée's mother lives in New Smyrna and we spend quite a bit of time visiting her. At some point we may need a 2nd car to keep in FL but I will not go to Fields BMW. More

Best car buying experience! Best car buying experience I've ever had! Matt Hoffmann was great to work with and made the process so easy. Matt is a true professional and showed me Best car buying experience I've ever had! Matt Hoffmann was great to work with and made the process so easy. Matt is a true professional and showed me exceptional customer service. Thank you Matt and Fields BMW of Daytona!! More

Best Sales, Genius, Technical & Finance Personnel at Fields My wife and I met Lee Grasso, KC Ozut, Brendan Smith, and William Ortis this morning at Fields. Lee and the other team members were outstanding. We My wife and I met Lee Grasso, KC Ozut, Brendan Smith, and William Ortis this morning at Fields. Lee and the other team members were outstanding. We looked at 3 vehicles and test drove them. Brendan and KC were very professional and very knowledgeable of each vehicle. We were at the dealer for several hours talking with the entire team and trying to decide on which vehicle was best for my wife and I. Lee and the other members were very helpful and the entire experience was a breath of fresh air compared to dealers that we had previously talked to in South Florida. We sincerly appreciate how Lee and the entire team treated us. We did make a selection and left Fields at 6:30 PM with our beautiful BMW. This is our first BMW and we learned so much from Lee and each member of Fields Management Team today. We bought a new vehicle today but more importantly we feel that we made 4 new friends in the community which means so much to us. My wife and I are very pleased to recommend Fields BMW and especially Lee, KC, Brendan, and William to any person or family that is looking to learn about the BMW products and decide if the BMW is a the car for you or your family. You will not be disappointed by Fields and its excellent management team. James and Susan Gail Eldridge More

First purchase The entire staff at Fields BMW were more than helpful and knowledgeable in helping with our purchase. We were dreading the car shopping experience but The entire staff at Fields BMW were more than helpful and knowledgeable in helping with our purchase. We were dreading the car shopping experience but they made it such a pleasurable experience. We will definitely return to Fields for our next purchase. Thank you Leroy Grasso! More

Thank you I really what to thank Arnie Gralnick for all he has done me, anytime I have a question I call Arnie and he will either walk me through it or he will I really what to thank Arnie Gralnick for all he has done me, anytime I have a question I call Arnie and he will either walk me through it or he will meet me to help. He is kind, considerate and a pleasure to be around. Thank you Bernadette Christaldi More

Exceeded our Expectations ! We had and are continuing to have a great experience with Field's BMW and it mainly due to the excellent care Artie Gealnick and Brendan Smith have s We had and are continuing to have a great experience with Field's BMW and it mainly due to the excellent care Artie Gealnick and Brendan Smith have shown us. Both of these men are so professional and really know their product and how to promote it. It has been a pleasure to know that they really care and keep up with their customers. Everything has been so easy from the purchase to the free car washes. Every time we are at the dealership Artie and Brendan are friendly and helpful. More

Awesome experience! This is the 5th BMW I have purchased from Roger Carpenter at this dealership, and as always, it was a great experience. Roger is extremely thorough i This is the 5th BMW I have purchased from Roger Carpenter at this dealership, and as always, it was a great experience. Roger is extremely thorough in getting the transaction done right and always follows up with me after the sale. Highly recommended! More

Great Experience Jack Adams was very professional and I would highly recommend this dealership. He made the purchase very easy and no pressure. Definitely will be back Jack Adams was very professional and I would highly recommend this dealership. He made the purchase very easy and no pressure. Definitely will be back in the future. More