Fields BMW of Daytona

Excellent Customer Service I am from out of town and stopped in to see the new dealership and was greeted by Lee Grasso. He really went out of his way to show us around the dea I am from out of town and stopped in to see the new dealership and was greeted by Lee Grasso. He really went out of his way to show us around the dealership and the cars. I was impressed by the cars, the new dealership, and most of all the great service from Lee! Thank you so much for taking your time with us Lee, we will be back to see you again! More

Finally, a very pleasant, enjoyable car buying experience. This was our first car buying experience with Fields BMW of Daytona. and definitely will not be our last. This was our 5th BMW and no other dealership This was our first car buying experience with Fields BMW of Daytona. and definitely will not be our last. This was our 5th BMW and no other dealership treated us so wonderfully. Our client adviser, Lee Grasso, went above and beyond to help us choose the correct model to meet our needs and personal requirements. No request by us was too much for Lee to help us with. From beginning to end everything went very smooth. We got the perfect car we wanted and at a great value. I can truly say, without reserve, that I highly recommend Fields BMW of Daytona for all your car buying and service needs .Lee Grasso is without a doubt an irreplaceable asset for this dealership. More

Superb Service From the time I walked in to dealership until the moment I walked out I was greeted and treated like family. It was amazing to have been greeted by th From the time I walked in to dealership until the moment I walked out I was greeted and treated like family. It was amazing to have been greeted by the manager which seemed more eager than I was about my venture. He graciously handed us off to the best sales expert and professional that really put the icing on the cake. I must say that All my questions were answered and all the information needed was given. I became a very knowledgable buyer after my visit and knew my next vehicle will be a BMW! More

would drive 3 hours again for Matt Hoffmans help again !! I drove from Tampa to Daytona because the dealerships here where so terrible. My experience from my first call with Matt Hoffman at BMW Fields of Day I drove from Tampa to Daytona because the dealerships here where so terrible. My experience from my first call with Matt Hoffman at BMW Fields of Daytona was different. He made everything about buying what it should be, he sent me personal photos of the vehicle and treated me like family from start to finish. I would never recommend seeing anyone else when purchasing again! More

Fantastic purchase experience I had the good fortune of having Matt Hoffman answer my call about a used car advertised at another Fields dealership. Matt answered all my questions I had the good fortune of having Matt Hoffman answer my call about a used car advertised at another Fields dealership. Matt answered all my questions quickly and accurately, arranged to have the car transferred to Daytona and made the purchase as easy and comfortable as a car purchase can possible be. This was easily the most stress-free and easy car purchase experience we've had in the 14 cars we've purchased over the years - straight-forward, honest and no games. I can't say enough about how great it was working with Matt, Josh and everyone at Fields, they have definitely earned a customer with this first experience at Fields. More

Arnie Gralnick made buying my BMW easy. Arnie Gralnick showed me the car, demonstrated the car, let me test drive the car and answered all my questions professionally and ethically. At no ti Arnie Gralnick showed me the car, demonstrated the car, let me test drive the car and answered all my questions professionally and ethically. At no time did I ever feel pressured to purchase the car. He is extremely professional and knowledgeable about BMWs. I highly recommend Arnie to anyone who is interested in looking at a BMW product. He is excellent. More

This was actually a pleasant experience! I have always hated the car-buying experience, but I have had a change of heart. Thanks to Jack Adams this time was different. It actually turned out I have always hated the car-buying experience, but I have had a change of heart. Thanks to Jack Adams this time was different. It actually turned out to be a happy event. Jack is very personable and professional. I never felt pressured or uncomfortable. Thank you, Jack!! Peg M. More

Impressive! From the moment we arrived at the dealership and until we drove off in our new car we were treated in a very professional manner from everyone we deal From the moment we arrived at the dealership and until we drove off in our new car we were treated in a very professional manner from everyone we dealt with. Lee Grasso was very polite and great to work with. At no time did he make us feel pressured into buying which meant a lot to us. KC Ozut was very knowledgeable and helpful in explaining all of the features and how they worked. Over the years we have purchased may cars and we want to say this was the best experience we ever had in buying a car. More

Top Notch Dealership!! We were there looking for an X5 for my mother that I saw online and after that day I wished I had bought my car there. After 5-10 mins of browsing, Le We were there looking for an X5 for my mother that I saw online and after that day I wished I had bought my car there. After 5-10 mins of browsing, Lee came out and greeted us, we weren't hounded, no pressure, it was great. the X5 had only been there a few days, but it looked great. There were a couple of people ahead of us in the financing department, so we had to wait a little bit. But we weren't forgotten about, Lee and Robert Dunn, the sales manager came by and thanked us for our patience multiple times. Waiting wasn't difficult because the amenities in the showroom were spectacular. So to close this review, everyone was courteous from the receptionist to other salesmen just walking around, and that goes miles for me when it comes to where I spend my money. I also received a follow up call from Lee yesterday, thanking me and my mother for our purchase. I'll be back when a 4 series fits my budget. Thanks Fields!! More

Very disappointing experience at Fields Bmw of Daytona I stopped in at Fields BMW with my fiancée to test drive a new 2 Series and 3 Series BMW. I am in the market for a new car since the transmission is g I stopped in at Fields BMW with my fiancée to test drive a new 2 Series and 3 Series BMW. I am in the market for a new car since the transmission is going on my 2008 Infiniti G35x. I happened to mention I was visiting FL from out of town (Phila, Pa). I spoke with a salesman named Tom. I told him I was interested in the 228 or 235. Tom went to see if they had any in stock. After about 10-15 minutes he returned to inform me there were no 2 Series in stock. I then asked about a 320 or 328. He left again to go find a 3 Series for me to test drive as he indicated there were many in stock. After another 10-15 minute wait Tom returned and informed me that unless I was going to buy a car that day I would be unable to test drive any car since they needed to keep the mileage low on all new cars. He did say I could test drive one of their "loaner vehicles." I've purchased and test driven many vehicles over the 30 years I've been driving and have never been treated so poorly at a dealership. I immediately left and went to several other dealerships in the area (Mercedes Benz, Volvo and Fields Volkswagon) and was able to test drive any car I wanted no question or obligations. I would never consider purchasing a car from Fields BMW. In fact this has really soured me on BMW in general. My fiancée's mother lives in New Smyrna and we spend quite a bit of time visiting her. At some point we may need a 2nd car to keep in FL but I will not go to Fields BMW. More