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Fields BMW of Daytona

Daytona Beach, FL

4.9
815 Reviews

1050 N. Tomoka Farms Rd.

Daytona Beach, FL

32124

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Showing 815 reviews

August 24, 2016

Excellent dealership to deal with Our sales person was Lee who made our experience of buying/trading a car a pleasant experience. He was not pushy , but very easy to deal with through More

by skharrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee and Gayle
Apr 17, 2017 -

Fields BMW of Daytona responded

Thank you for your business. We’re happy to have a great team, here to serve you at Fields BMW of Daytona. I'm also glad to hear you enjoyed some of our many amenities while you were here. Thanks for choosing Fields! Best Regards, Steve McDonald, General Manager.

August 01, 2016

Financing Fiasco I bought a brand new 2016 3 series on June 18th 2016... July 20th (2nd car purchased from fields) and I find out the dealership still has not secured More

by amskay87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
gayle kaufman , joe dixon, glen heinrich
Aug 16, 2016 -

Fields BMW of Daytona responded

We appreciate you taking the time to provide us with such candid feedback of your experience with us. I am very disappointed to hear that you found our service to be below your standards and I apologize for any inconvenience. Customer service is our top priority, and I would appreciate the opportunity to speak with you in order to address the situation more accurately, and hopefully restore your faith in our dealership. Please give me a call at (386) 274-1200, or by email at smcdonald@fieldsauto.com at your earliest convenience. Thank you and I look forward to speaking with you. Sincerely, Steve McDonald, GM.

July 22, 2016

Easiest purchase This was easiest and smoothest car purchase we ever made. There was never any pressure to buy. Matt has been wonderful to work with and very conscie More

by DoggieMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hoffman, Padrek Patel
Aug 16, 2016 -

Fields BMW of Daytona responded

That's great to learn and congratulations on your vehicle purchase. We are delighted to serve your automotive needs. It's great to hear you are consistently enjoying your experience. If there is anything else we may do to heighten your ownership experience, please give me a call or drop by my office the next time you stop in. Sincerely, Steve McDonald, GM.

July 14, 2016

Quick, simple, and easy! I had been looking for a particular car for two months. Fields of Daytona had the vehicle I wanted so I made the call. Matt Hoffmann in sales took t More

by Justin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thompson
Aug 16, 2016 -

Fields BMW of Daytona responded

Congratulations on your new vehicle, Justin! We make it our business to know our customers and provide you with the highest level of customer service. I'm delighted to learn that we succeeded in this. If there is anything else we may do to heighten your ownership experience, please give me a call or drop by my office the next time you stop in. Sincerely, Steve McDonald, GM.

July 05, 2016

No Pressure! Great assistance, very professional and patient. Roger Carpenter is the absolute greatest!!! Took great strides to make sure we were happy. No Pressu More

by Pete T.
Recommend Dealer
Yes
Employees Worked With
Roger Carpenter/ Joe Dixon
Aug 16, 2016 -

Fields BMW of Daytona responded

Thanks for your kind feedback, Pete! We always strive to maintain only the highest level of service for our customers. If there is any way we may improve on your experience and earn a 5-star rating on your next visit, please feel free to let me know how we can help. You may reach me by phone at 386-274-1200, or via email at smcdonald@fieldsauto.com. Thanks for being a valued customer. Kind Regards, Steve McDonald, GM.

June 30, 2016

Matt Hoffman is awesome! Great service, easy to deal with and Matt is outstanding - very professional, always going the extra mile and friendly. Matt makes the process of buyi More

by moff727
Recommend Dealer
Yes
Employees Worked With
Matt Hoffman
Aug 16, 2016 -

Fields BMW of Daytona responded

Thank you for taking the time to review your experience with us. We will certainly let Matt know how pleased you were with your experience and pass the kudos along to him and share with our team. We are always delighted to serve your automotive needs. If there is any way we may further improve on your experience, please let me know. Best Regards, Steve McDonald, GM.

June 29, 2016

Great Experience 2nd car purchased from Matt Hoffmann. Very professional and would recommend for future purchases.Love the free car washes and service dept as well as More

by BMW2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hoffmann
Aug 16, 2016 -

Fields BMW of Daytona responded

Congratulations on your second vehicle with us! Thank you for making us your automotive choice! I'm delighted to hear you're enjoying our complimentary amenities! If there is anything further we may do to enhance the quality of your ownership or experience, please let me know. Sincerely, Steve McDonald, GM.

May 26, 2016

A Great Experience ! Matt was outstanding to work with, very professional & friendly. He took the time to answer all our questions, offered a fair trade for our car and m More

by Mike & Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hoffmann
Jun 22, 2016 -

Fields BMW of Daytona responded

Hi, Mike & Su, thank you for sharing your wonderful feedback! We are delighted to learn you enjoyed your experience with Matt and our team. Our number one priority is to provide our customers with the best possible experience. On behalf of our entire team, thank you for trusting us with the care of your vehicle. We look forward to serving you in the future. Best Regards, Steve McDonald, General Manager.

May 01, 2016

Great trade for 428! Have had several deals with Jack over the years , he takes care of us after the sale as well . Great trade on a 428. Phillip made our trip through fi More

by Rick D Ormond B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Adams Phillip Deane
May 10, 2016 -

Fields BMW of Daytona responded

Thank you, Mr. Ormond! I am glad to learn that you took pleasure in your recent visit! If there is anything we may do to serve your automotive needs in the future, please take a moment to reach out to me straight away. It is our pleasure to attend to your automotive needs. Thank you for your continued business over the years! Best Regards, Steve McDonald, General Manager.

March 30, 2016

This dealership exceeds expectations of everyone we know Arnie Gralnick did a fantastic job throughout the whole sales process and even better after the sale was done. I would recommend this dealership and A More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnie Gralnick and Tony Gurgus who have both been with the dealership for years.
May 10, 2016 -

Fields BMW of Daytona responded

Thanks so much for your helpful remarks and your business! Be assured knowing that we will do whatever it takes to make us suitable of your trustworthiness on each and every visit. Best Wishes, Steve McDonald, General Manager.

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