
Fields BMW of Daytona
Daytona Beach, FL
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Service dept. experience Visiting Daytona from N.J. Check engine light came on. Called Fields BMW first thing in morning. We got Patti Rennie as service rep. What a wonderful Visiting Daytona from N.J. Check engine light came on. Called Fields BMW first thing in morning. We got Patti Rennie as service rep. What a wonderful person. She had us bring car over immediately, diagnosed problem right away. Parts were brought in overnight and back on road next day. Can't say enough good about Patti and her Service dept. Thank again to all involved. We will highly recommend Fields BMW. More
Fishy dealership So I inquired about a used car last night and a sales person " George" called me this morning, I could not receive the called at that time and called So I inquired about a used car last night and a sales person " George" called me this morning, I could not receive the called at that time and called him back a few hors later to inquire about used BMW 335i. First thing he mentioned, let me check if the vehicle is available, Okey, then he said yes it is available, So I asked him 3 question 1) Out the door price of this car? His Response: I am not sure I have to check with another sales guy and I will get back to you. 2) What is your policy about " Pre-purchase inspection? His Response: I am not sure I have to check with another sales guy and I will get back to you. 3)Can you hold the vehicle for few days before I come to FL to inspect the car myself? His Response: I am not sure I have to check with another sales guy and I will get back to you. I am disappointed by the fact that a person who is calling me from a bmw dealership has no information about the car he is selling. After few minutes he called and apologized that another sales person took the money this morning and they are ready to delivery the vehicle. Now you decide the level expertise they have there. More
Very diligent and accommodating dealership. This was my fourth automobile purchased from Field BMW in Daytona Beach. On every occasion they had exceeded my expectations. And the service is excel This was my fourth automobile purchased from Field BMW in Daytona Beach. On every occasion they had exceeded my expectations. And the service is excellent. More
Always a comfortable and friendly experience Always nice to go to service dept. Complimentary snacks and drinks and always a friendly smile from everyone who works there. Never pressured from sal Always nice to go to service dept. Complimentary snacks and drinks and always a friendly smile from everyone who works there. Never pressured from sales department. Have purchased several vehicles and always been treated fair. More
Easiest Car Purchase Ever!! Jack was great to work with from Searching for an existing car, then the build process. Great communicator. TJ was took us through the vehicle feat Jack was great to work with from Searching for an existing car, then the build process. Great communicator. TJ was took us through the vehicle features and finance process was easy. More
Excellent Experience - as always This is the fourth BMW we have leased from Joe Baldi and Lee Grasso in the past 5 or 6 years and all have been first class experiences. Prior to our This is the fourth BMW we have leased from Joe Baldi and Lee Grasso in the past 5 or 6 years and all have been first class experiences. Prior to our first Field’s BMW visit we we’re loyal to another “ Big Three” manufacturer so had many purchase/lease experiences to compare to those enjoyed at Field’s BMW. This dealership blew away those other competitors. More
Great Job! This was my second BMW purchase from Field's and Matt Hoffman. Both of those experiences were very pleasant and I did not feel pressured. I felt very This was my second BMW purchase from Field's and Matt Hoffman. Both of those experiences were very pleasant and I did not feel pressured. I felt very comfortable and I feel that my decision was informed by the sales staff and I was not "steered" in a certain direction. LG More
Phenomenal Our salesman took his time, explaining financing, the choice of vehicles. We were never rushed and given all the time needed to make our purchase cho Our salesman took his time, explaining financing, the choice of vehicles. We were never rushed and given all the time needed to make our purchase choice. I can honestly say this is the shortest amount of time we have ever taken in purchasing a vehicle. More
Top Notch Service Department It wouldn't be fair of me to do an overall rating for the dealership. I have always had exceptional and honest experience with the service department It wouldn't be fair of me to do an overall rating for the dealership. I have always had exceptional and honest experience with the service department, Christopher, Tony and David. My feelings about the sales management is a totaly different opinion and I would rather not get into that again. More
Exceptional Buying a BMW, or servicing one, at Fields is always a pleasant experience. Their sales staff went beyond our expectations to make our purchase a plea Buying a BMW, or servicing one, at Fields is always a pleasant experience. Their sales staff went beyond our expectations to make our purchase a pleasant experience. KC, Roger, Victoria, and Brittani, were all friendly and professional in their demeanor. Each of them played an important role in our transaction, and each of them knew their product and the true value of excellent customer service. More