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Fields BMW of Daytona
Daytona Beach, FL
777 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 777 reviews
February 12, 2019
First service visit - smooth and easy customer experience This was my first service visit to the dealership. Patti was my service advisor and took great care of me. She set me up with a loaner vehicle and m This was my first service visit to the dealership. Patti was my service advisor and took great care of me. She set me up with a loaner vehicle and made all the initial paperwork fast and easy - that's important in the overall customer experience. Communication also was 5-star...I received a phone call when my vehicle was ready for pickup. Thanks!! More
by daytonacar
Employees Worked With
Patti
Helpful February 11, 2019
Service spectacular I was traveling when my service was due. Since I was 1300 miles away from my home, I called Fields BMW, they arranged an appointment for the same day, I was traveling when my service was due. Since I was 1300 miles away from my home, I called Fields BMW, they arranged an appointment for the same day, amazing.... I was signed in on time and they finished when they said they would. The work was performed well as far as I know, I drove home the day after and everything worked fine. More
by Dan
Employees Worked With
Nick
February 10, 2019
Exceptional Service Patty has been my service advisor long term and every experience has been exceptional. As a busy physician, I need to have fast, efficient and reliab Patty has been my service advisor long term and every experience has been exceptional. As a busy physician, I need to have fast, efficient and reliable service. Patty consistently delivers and makes sure “I am taken care of” so I can focus on my patients. Thank you Patty! More
by BMW
Employees Worked With
Patty
February 08, 2019
Efficient and Breakfast was Great! Received immediate service and had a full breakfast as I waited. Work was complete ahead of time. Additionally, the WiFi was fast allowing to perform Received immediate service and had a full breakfast as I waited. Work was complete ahead of time. Additionally, the WiFi was fast allowing to perform work as I waited. All aspects of service were great! More
by Dave G
Employees Worked With
Nick M
February 06, 2019
Courteous and great turn around time! Never had a bad experience here. Everyone is super courteous, friendly and I never have to wait long to get my car back regardless of the type of s Never had a bad experience here. Everyone is super courteous, friendly and I never have to wait long to get my car back regardless of the type of service I am having done. More
by Saltygal221
Employees Worked With
Joseph Baldi
January 31, 2019
Professional Friendly experience As always I experienced professional and courteous service. Service reps & workers are extremely knowledgeable & courteous. I received a loaner tha As always I experienced professional and courteous service. Service reps & workers are extremely knowledgeable & courteous. I received a loaner that was clean & the service was done quickly. More
by RJC316
Employees Worked With
Patti Rennie
January 30, 2019
recall appointment made easy! Patti is service is the best, made my wife and feel right at home. went over the time line and how long it was take. great experience! Patti is service is the best, made my wife and feel right at home. went over the time line and how long it was take. great experience! More
by kirkmkeller
Employees Worked With
Patti, Robert Dunn
January 27, 2019
Oil Change & 5000 mile check up. Very competent service department. I have used this dealership since 2013. Good experience and service advisors are top notch. Really miss Tony Gir Very competent service department. I have used this dealership since 2013. Good experience and service advisors are top notch. Really miss Tony Girgus as service advisor but Nick was excellent. Very friendly dealership with almost all the comforts of home. More
by Railgirl206
Employees Worked With
Nickolas Mathena, Joseph Baldi
January 25, 2019
FROM START TO FINISH IT WAS GREAT AND SPEEDY AS USUAL. PATTY WAS VERY HELPFUL AND A PLEASURE TO WORK WITH. WE HAD A WONDERFUL TALK WITH JACK ADAMS; HE IS OUR FAVORITE SALES PERSON AT FIELDS. PATTY WAS VERY HELPFUL AND A PLEASURE TO WORK WITH. WE HAD A WONDERFUL TALK WITH JACK ADAMS; HE IS OUR FAVORITE SALES PERSON AT FIELDS. More
by EDCOHEN
Employees Worked With
PATTY IN SERVICE, JACK ADAMS IN SALES.
January 24, 2019
Amazing Service Facility I have brought my car in several times and have always had a great experience. From prearrival calls from my service advisor Patti to breakfast in you I have brought my car in several times and have always had a great experience. From prearrival calls from my service advisor Patti to breakfast in your Cafe to the parts counter and cashier. You have an amazing staff and should be very proud of them! More
by Jacob2004
Employees Worked With
Patti
