Fields BMW of Daytona
Daytona Beach, FL
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Very professional service from check in to driving out. The only thing that would have been better would have been getting a loaner car for the 2 hours I waited. This is the first BMW dealership that we’ve The only thing that would have been better would have been getting a loaner car for the 2 hours I waited. This is the first BMW dealership that we’ve dealt with on our trip around the country that did not offer one to us due to our purchase of our car elsewhere since we live in the northeast. More
Keith Rudnicky is a very accommodating advisor. He keeps me up to date on the progress of my car and always is very kind I also like getting the video of my car up on the rack showing me what the problem me up to date on the progress of my car and always is very kind I also like getting the video of my car up on the rack showing me what the problem is and how they are repairing the problem More
The service was excellent. I waited for my vehicle and was informed at all times on the progress of the maintenance. The representative (David Gilbert) was very attentive and clearly communicated all the was informed at all times on the progress of the maintenance. The representative (David Gilbert) was very attentive and clearly communicated all the details about the maintenance of my BMW. More
Lee Grasso gave us the BEST car buying experience we have ever had! We are so excited for a great deal and excited to enjoy our Convertible. Thank you again Lee Grasso and team for working with us. ever had! We are so excited for a great deal and excited to enjoy our Convertible. Thank you again Lee Grasso and team for working with us. More
Purchased the vehicle last week supposedly CPO took receipt of a vehicle that permeated of a raw fuel odor. Brought the car back, since then I've been lied too on two separate occasions, and they have receipt of a vehicle that permeated of a raw fuel odor. Brought the car back, since then I've been lied too on two separate occasions, and they have been working on the vehicle longer than I have had it in my possession. If this is what passes as a certified pre owned and inspected vehicle than I have very little faith in the service department of this specific dealership. So far I'm disgusted and will certainly be filing a complaint with bmwna. More
Initially I went to the dealership to look at a few used vehicles to see if I liked any of them. My family and I were greeted by George Hoskin, I found him to be friendly, very knowledgeable and helpful w vehicles to see if I liked any of them. My family and I were greeted by George Hoskin, I found him to be friendly, very knowledgeable and helpful when it came to BMW's. He took the time to speak to my son who just purchased an older BMW and answered any questions we had. I didn't purchase anything that day but did continue to keep an eye on the vehicles at the dealership. A few months later I found a car I like and got in touch with George. My husband and I went down to the dealership to look at it that day, George had it put aside for us to make sure it wasn't taken before we got there. He had the used BMW checked thoroughly before we drove it to make sure it was in good condition. My husband and I ended up purchasing it that day. Let me just say, I have purchased many vehicles and have never returned to the same dealership because I was not happy with how I was treated. The only reason I decided to buy a vehicle from Fields was because of how well George treated us, which says a lot. After my husband and I signed the papers he had to leave and it had gotten pretty dark. After the "Genius" went thru the vehicle with me, the Genius and all other employees left. I was still in the parking lot looking at a few things in the car and noticed that George was the only one left waiting for me to leave. I was so impressed that he waited for me and made sure I was ok when everyone else was gone. To say the least, this man is awesome and I look forward to returning to Fields BMW Daytona to purchase another car in my future, but, only if George Hoskin is still working there. More
I appreciated the attention to detail that Gabriel in sales provided in addition to the expert service direction from Keith. Taylor was a great help also sales provided in addition to the expert service direction from Keith. Taylor was a great help also More
Staff was very friendly and professional; easy to deal with and very happy with my car; Roger, (Sales), Brandon (Genius) and Paul (Service) have been exceptional with and very happy with my car; Roger, (Sales), Brandon (Genius) and Paul (Service) have been exceptional More
Matt Hoffmann went above and beyond to accommodate me. He found me the car , went out of his way, brought the car to my office for a test drive and arranged for the purchase to take place at my office. He ha found me the car , went out of his way, brought the car to my office for a test drive and arranged for the purchase to take place at my office. He has made a life time customer ! More
Matt Hoffman worked with us to big the car we were looking for. His estimation of delivery date was right on point. Our work with Yvette Lookhoff, Finance Director, made the purchasing experience ev looking for. His estimation of delivery date was right on point. Our work with Yvette Lookhoff, Finance Director, made the purchasing experience even that much more efficient. She was well prepared with all the paperwork and had us 'in and out' within a very reasonable time. This is our fourth BMW, but the first experience with Fields; our other purchases were in Maryland. Those far we've had a very positive experience with the sales team, finance team and service team. More